IPAS780
Arquivamento definitivo de designação por falta de pagamento da segunda parte da retribuição
RPI 2886
28/04/2026
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Dado oficial do INPI
THE INTELLIGENT HEART OF CUSTOMER EXPERIENCE
Essa marca aparece no histórico oficial do INPI.
Mesmo quando o status está encerrado, o histórico ajuda a calibrar o risco, evitar repetição de erros e definir uma estratégia segura de naming.
Designação definitivamente arquivadaTipo: VerbalEscritório: Brasil
Snapshot rápido
THE INTELLIGENT HEART OF CUSTOMER EXPERIENCE
ST13
BR500000501799345Classe
9, 35, 38, 42
Pedido
501799345
Registro
501799345
Andamento no INPI
- Depósito28/08/23
- Publicação10/09/24
- Arquivado
- Deferimento
- Concessão
- Vigente
Pedido arquivado pelo INPI. O processo foi encerrado sem chegar a registro.
Verificar se este nome está livreÚltima movimentação publicada pelo INPI: 28/04/2026. Atualizamos a cada nova RPI, publicada semanalmente.
Diagnóstico de risco e oportunidade
Leitura executiva para decisão de naming, protocolo e monitoramento.
Situação INPI
Designação definitivamente arquivada
Tipo de processo
Pedido de registro
Eventos registrados
3
Atualização mais recente
28/04/2026
Tipo de marca
Verbal
Classes Nice
9, 35, 38, 42
Data de depósito
28/08/2023
Data de registro
-
Data de expiração
28/08/2033
Dados completos do processo
Campos estruturados da autoridade responsável e do histórico oficial.
Natureza
Madri
Produto/Serviço
Escritório responsável
Brasil
Tipo de titular
NÃO RESIDENTE
Localização do titular
US
Titulares e representantes
Titulares
Zendesk, Inc.
Representantes
Sem dados de representantes.
Classificação técnica
Classes Nice
Classe 9Classe 35Classe 38Classe 42
Códigos Vienna
Sem códigos Vienna disponíveis.
Produtos e serviços
Classe 9
Recorded and downloadable computer software for customer servicerecorded and downloadable computer software for customer supportrecorded and downloadable computer software for customer relationship management (CRM)computer software for sales support and sales support managementrecorded and downloadable computer software for data analysisrecorded and downloadable computer software for data analysis in the field of customer service and customer supportrecorded and downloadable computer software for customer billing and invoice inquiriesrecorded and downloadable computer software for creating charts, reports, and graphsrecorded and downloadable computer software for graphical representation of datarecorded and downloadable computer software for online messaging forumsrecorded and downloadable computer software for instant messagingrecorded and downloadable computer software for an online help deskrecorded and downloadable computer software for business database managementrecorded and downloadable computer software for electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VOIP)recorded and downloadable computer software for management of inquiries from internal teams and departmentsrecorded and downloadable computer software for management of communications with potential sales leadsrecorded and downloadable computer software for human resources (HR) management, information technology (IT) management, legal operations management, and financial operations managementrecorded and downloadable computer software for knowledge basesrecorded and downloadable computer software for tracking user behaviorrecorded and downloadable computer software for data aggregationrecorded and downloadable computer software for data aggregation in order to visualize customer datarecorded and downloadable computer software for workflow and process automationrecorded and downloadable computer software using artificial intelligence for resolving inquiriesrecorded and downloadable computer software for analysis and reporting of survey datarecorded and downloadable computer software for conducting surveys and collecting survey data
Classe 35
Business information managementbusiness knowledge management servicesoutsource service provider in the field of customer relationship managementcustomer service management for otherssales support management servicesmanagement of inquiries from internal teams and departmentsmanagement of communications with potential sales leadshuman resources (HR) management, analysis, and consulting serviceshuman resource (HR) services, namely, providing business information for employees via on-line searchable databasescompiling and analyzing statistics, data and other sources of information for business purposesbusiness communications management featuring omni-channel communicationsconsumer survey servicesconducting market surveys in the field of customer satisfaction, customer service management, and customer relationship managementconducting business surveys
Classe 38
Providing on-line forums for transmission of messages among computer userson-line services, namely, message sendinginstant messaging servicesvoice over internet protocol (VOIP) servicesomni-channel messaging servicesmessaging services conducted via multiple channels, namely, electronic messaging, web messaging, text messaging, telephone voice messaging, digital voice messaging, and instant messaging
Classe 42
Computer technology support services, namely, help desk servicesdata miningproviding temporary use of online, non-downloadable computer software for customer serviceproviding temporary use of online, non-downloadable computer software for customer supportsoftware as a service (SaaS) services featuring software for customer servicesoftware as a service (SaaS) services featuring software for customer supportproviding temporary use of online, non-downloadable computer software for customer billing and invoice inquiriesproviding temporary use of online, non-downloadable computer software for customer relationship management (CRM)software as a service (SaaS) services featuring software for customer relationship management (CRM)providing temporary use of online, non-downloadable computer software for sales support and sales support managementproviding temporary use of online, non-downloadable computer software for data analysisproviding temporary use of online, non-downloadable computer software for data analysis in the field of customer service and customer supportproviding temporary use of online, non-downloadable computer for creating charts, reports, and graphsproviding temporary use of online, non-downloadable computer software for online messaging forumsproviding temporary use of online, non-downloadable computer software for an online help deskproviding temporary use of online, non-downloadable computer software for business database managementproviding temporary use of online, non-downloadable computer software for electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VOIP)providing temporary use of online, non-downloadable computer software for management of inquiries from internal teams and departmentsproviding temporary use of online, non-downloadable computer software for management of communications with potential sales leadsproviding temporary use of online, non-downloadable computer software for human resources (HR) management, information technology (IT) management, legal operations management, and financial operations managementproviding temporary use of online, non-downloadable computer software for online knowledge basesplatform-as-a-service (PaaS) featuring computer software platforms for organizing and maintaining computer applications and application programming interfaces (APIs)platform-as-a-service (PaaS) featuring computer software platforms for customer relationship managementcommunications-platform-as-a-service (CPaaS) featuring computer software platforms for organizing and maintaining voice, social media, email, live chat, and other communicationsproviding temporary use of non-downloadable computer software for data aggregation, namely, data automation and collection services using proprietary software to evaluate, analyze and collect service dataproviding temporary use of non-downloadable computer software for data aggregation in order to visualize single customer datadata aggregation, namely, data automation and collection services using proprietary software to evaluate, analyze and collect service dataplatform as a service (PaaS) software for compiling dataplatform as a service (PaaS) featuring computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactionsplatform as a service (PaaS) featuring computer software platforms for planning, personalization, and analysis of customer data across social media, customer relationship management (CRM) systems, point-of-sale systems, web analytics, email and mobile devicesproviding temporary use of non-downloadable computer software for workflow and process automationproviding temporary use of non-downloadable computer software using artificial intelligence for resolving inquiriessoftware as a service (SaaS) services featuring software for analysis and reporting of survey datasoftware as a service (SaaS) services featuring software for conducting surveys and collecting survey data
Publicações
Histórico de despachos e eventos da marca no INPI.
3 publicações encontradas
IPAS768
Deferimento de designação
RPI 2825
25/02/2025
IPAS756
Publicação de pedido de registro para oposição (exame formal de designação concluído)
RPI 2801
10/09/2024
Zendesk, Inc. também protege tecnologia e design no INPI
5 pedidos de patente no mesmo titular.
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