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Dado oficial do INPI

IX HELLO

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Registro de marca em vigor (Madri)Tipo: VerbalEscritório: Brasil

Snapshot rápido

IX HELLO

ST13

BR500000501867510

Classe

9, 25, 35, 42

Pedido

501867510

Registro

501867510

Andamento no INPI

  1. Depósito19/02/25
  2. Publicação28/10/25
  3. Exame
  4. Deferimento19/05/26
  5. Concessão
  6. Vigente19/02/35

Registro concedido e em vigor até 19/02/2035, quando precisa ser renovado.

Proteção válida até:19/02/2035

AlertaMarcas

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Última movimentação publicada pelo INPI: 16/06/2026. Atualizamos a cada nova RPI, publicada semanalmente.

Diagnóstico de risco e oportunidade

Leitura executiva para decisão de naming, protocolo e monitoramento.

Situação INPI

Registro de marca em vigor (Madri)

Tipo de processo

Pedido de registro

Eventos registrados

3

Atualização mais recente

16/06/2026

Tipo de marca

Verbal

Classes Nice

9, 25, 35, 42

Data de depósito

19/02/2025

Data de registro

-

Data de expiração

19/02/2035

Dados completos do processo

Campos estruturados da autoridade responsável e do histórico oficial.

Natureza

Madri Produto/Serviço

Escritório responsável

Brasil

Tipo de titular

NÃO RESIDENTE

Localização do titular

US

Titulares e representantes

Titulares

Concentrix CVG Customer Management Delaware LLC

Representantes

Sem dados de representantes.

Classificação técnica

Classes Nice

Classe 9Classe 25Classe 35Classe 42

Códigos Vienna

Sem códigos Vienna disponíveis.

Produtos e serviços

Classe 9

Downloadable software for providing customer service assistancedownloadable and recorded software for facilitating interaction and communication between humans and AI (artificial intelligence) platformsdownloadable and recorded software featuring an artificial intelligence component or module for solving problems in the field of customer servicedownloadable and recorded computer software for artificial intelligence applications for the personalization of software applications and computer hardwaredownloadable and recorded software for machine learning and data analytics in customer servicedownloadable cloud-based software for AI-driven customer service solutionsdownloadable and recorded software for managing and controlling AI-powered robotics and androids providing customer servicesdownloadable and recorded software for enabling offline and online AI-powered android operations, including autonomous service delivery in physical environmentsdownloadable software for real-time monitoring, control, and optimization of AI-powered androids in customer service roles

Classe 25

Calçados*LingeriePijamasRoupa íntimaRoupões de banhoSapatos*Trajes de banhoVestuário *Vestuário bordadoVestuário confeccionado

Classe 35

Providing outsourcing services in the field of managing customer relationsbusiness advisory services in digital transformationcompany communication servicescompany efficiency expert servicesbusiness researchcustomer relationship management servicesoutsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing, and computer technical supportcontact center services for managing end customer interactions across channels spanning the entire customer lifecyclecustomer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed servicebusiness operation and management of customer service platforms for othersAI-powered customer buying behavior analysisbusiness consulting services related to AI-driven business transformationoutsourcing services for managing AI-powered humanoid robots delivering physical customer services, such as delivery, maintenance, and waste managementbusiness advisory services for the integration of AI-powered robotics and humanoid robots in customer service environmentsmanagement and operation of business relating to AI-powered humanoid robots for autonomous customer service delivery in both online and offline environments

Classe 42

Software as a service (SaaS) services featuring software for assisting with customer servicesoftware as a service (SaaS) services featuring software using artificial intelligence for assisting with customer serviceproviding temporary use of online non-downloadable chatbot software for customer serviceproviding temporary use of online non-downloadable chatbot software using artificial intelligence for virtual agent or virtual assistant functions for customer servicesoftware as a service (SaaS) services featuring software for enhancing engagement by customer contact centers and call centers by using human and artificial intelligence to provide more efficient customer service, automation, analytics, agent guidance, and increased accuracy and quality of information deliveredproviding temporary use of online non-downloadable software using artificial intelligence for providing real-time assistance for agents at contact centers, improving response times and call handle times for agents at contact centers, and improving efficiency and quality of agent responses at contact centersproviding online non-downloadable software for enabling users to interface with multiple platforms in an abstracted mannerproviding online non-downloadable software for integrating, interacting with, and abstracting various third-party services to enable users to interface with multiple platformsconsultation services in the field of designing, implementing, and using software for the integration, interaction, and abstraction of third-party platformsplatforms for artificial intelligence as software as a serviceadvice and support in the field of artificial intelligence integrationadvice with respect to artificial intelligenceproviding online non-downloadable software for machine learning and natural language processingproviding online non-downloadable software for neural networksplatforms for Ai and emerging technologies as a service (AIaaS)computer programming relating to continuous integration and deployment (CI/CD) for AI and software platformstechnology consultation services in the field of AI-powered robotics and humanoid robots for enhancing customer experience through both digital and physical channelsproviding online non-downloadable software for monitoring, controlling, and optimizing AI-powered humanoid robots in real-world customer service environmentsconsultation services in the field of AI-powered robotics and humanoid robots for enhancing customer experience through both digital and physical channels

Publicações

Histórico de despachos e eventos da marca no INPI.

3 publicações encontradas

IPAS770

Concessão de registro em designação

RPI 2893

16/06/2026

IPAS768

Deferimento de designação

RPI 2889

19/05/2026

IPAS756

Publicação de pedido de registro para oposição (exame formal de designação concluído)

RPI 2860

28/10/2025

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