IPAS770
Concessão de registro em designação
RPI 2898
21/07/2026
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Dado oficial do INPI
iX HERO
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Registro de marca em vigor (Madri)Tipo: VerbalEscritório: Brasil
Snapshot rápido
iX HERO
ST13
BR500000501855683Classe
9, 35, 38, 41, 42
Pedido
501855683
Registro
501855683
Andamento no INPI
- Depósito04/03/25
- Publicação26/08/25
- Exame
- Deferimento23/06/26
- Concessão
- Vigente04/03/35
Registro concedido e em vigor até 04/03/2035, quando precisa ser renovado.
Proteção válida até:04/03/2035
Última movimentação publicada pelo INPI: 21/07/2026. Atualizamos a cada nova RPI, publicada semanalmente.
Diagnóstico de risco e oportunidade
Leitura executiva para decisão de naming, protocolo e monitoramento.
Situação INPI
Registro de marca em vigor (Madri)
Tipo de processo
Pedido de registro
Eventos registrados
4
Atualização mais recente
21/07/2026
Tipo de marca
Verbal
Classes Nice
9, 35, 38, 41, 42
Data de depósito
04/03/2025
Data de registro
-
Data de expiração
04/03/2035
Dados completos do processo
Campos estruturados da autoridade responsável e do histórico oficial.
Natureza
Madri Produto/Serviço
Escritório responsável
Brasil
Tipo de titular
NÃO RESIDENTE
Localização do titular
US
Titulares e representantes
Titulares
Concentrix CVG Customer Management Delaware LLC
Representantes
Sem dados de representantes.
Classificação técnica
Classes Nice
Classe 9Classe 35Classe 38Classe 41Classe 42
Códigos Vienna
Sem códigos Vienna disponíveis.
Produtos e serviços
Classe 9
Downloadable software for providing customer service assistancedownloadable and recorded software for facilitating interaction and communication between humans and AI (artificial intelligence) platformsdownloadable and recorded software featuring an artificial intelligence component or module for solving problems in the field of customer servicedownloadable and recorded computer software for artificial intelligence applications for the personalization of software applications and computer hardwaredownloadable and recorded software for machine learning and data analytics in customer servicedownloadable cloud-based software for AI-driven customer service solutionsdownloadable and recorded software for managing and controlling AI-powered robotics and humanoid robots providing customer servicesdownloadable and recorded software for enabling offline and online AI-powered and humanoid robots operations, including autonomous service delivery in physical environmentsdownloadable software for real-time monitoring, control, and optimization of AI-powered and humanoid robots in customer service rolesdownloadable software for creation, collection, curation, delivery, retrieval, publication, and governance of digital contentdownloadable software for real-time monitoring of customer service platformssoftware, namely, downloadable software for mobile platforms for users to access and interact with hosted servicesdownloadable software for employee performance management
Classe 35
Providing outsourcing services in the field of managing customer relationsbusiness advisory services in digital transformationcompany communication servicescompany efficiency expert servicesbusiness researchcustomer relationship management servicesoutsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing, and computer technical supportcontact center services for managing end customer interactions across channels spanning the entire customer lifecyclecustomer service, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed servicebusiness operation and management of customer service platforms for othersAI-powered customer buying behavior analysisbusiness consulting services related to AI-driven business transformationoutsourcing services for managing AI-powered humanoid robots delivering physical customer services, such as delivery, maintenance, and waste managementbusiness advisory services for the integration of AI-powered robotics and humanoid robots in customer service environmentsmanagement and operation of business relating to AI-powered humanoid robots for autonomous customer service delivery in both online and offline environments
Classe 38
Call center as a service (CCaaS) serviceselectronic transmission of messages and data in the field of customer serviceon-line services, namely, call center as a service (CCaaS) servicestelecommunication services, namely, providing call center, chat room, electronic message services, all in the field of customer serviceconsultancy and strategic planning services for others, namely, consulting services in the field of communications, communication consultancy and communication advisory services, all the foregoing being technical consulting in the field of audio, text, short message, digital and visual data transmission and communication
Classe 41
Educational and training services in the nature of accent neutrality for verbal communicationeducational and training services in the nature of grammar correction for verbal communicationeducation services, namely, providing on-line classes, seminars, and workshops in the field of customer serviceeducation and entertainment services in the nature of development, creation, production, distribution, and post-production of multimedia educational and entertainment content in the fields of customer care, customer service, and customer experienceeducation services in the field of customer care, customer service, and customer experiencevirtual training services in the field of customer service
Classe 42
Software as a service (SaaS) services featuring software for assisting with customer servicesoftware as a service (SaaS) services featuring software using artificial intelligence for assisting with customer serviceproviding temporary use of online non-downloadable chatbot software for customer serviceproviding temporary use of online non-downloadable chatbot software using artificial intelligence for virtual agent or virtual assistant functions for customer servicesoftware as a service (SaaS) services featuring software for enhancing engagement by customer contact centers and call centers by using human and artificial intelligence to provide more efficient customer service, automation, analytics, agent guidance, and increased accuracy and quality of information deliveredproviding temporary use of online non-downloadable software using artificial intelligence for providing real-time assistance for agents at contact centers, improving response times and call handle times for agents at contact centers, and improving efficiency and quality of agent responses at contact centersproviding online non-downloadable software for enabling users to interface with multiple platforms in an abstracted mannerproviding online non-downloadable software for integrating, interacting with, and abstracting various third-party services to enable users to interface with multiple platformsconsultation services in the field of designing, implementing, and using software for the integration, interaction, and abstraction of third-party platformsplatforms for artificial intelligence as software as a serviceadvice and support in the field of artificial intelligence integrationadvice with respect to artificial intelligenceproviding online non-downloadable software for machine learning and natural language processingproviding online non-downloadable software for neural networksplatforms for AI and emerging technologies as a service (AIaaS)computer programming relating to continuous integration and deployment (CI/CD) for AI and software platformsproviding online non-downloadable software for managing AI-powered and humanoid robots in physical customer service roles, including logistics, maintenance, and customer interactionSaaS services featuring software for AI-powered robotics and humanoid robots designed to perform both online and offline customer servicesonline non-downloadable software for monitoring, controlling, and optimizing AI-powered and humanoid robots in real-world customer service environmentstechnology consultation services in the field of AI-powered robotics and humanoid robots for enhancing customer experience through both digital and physical channelsproviding online non-downloadable software for speech assistance, including accent neutralityproviding online non-downloadable software for real-time speech translationproviding online non-downloadable software for real-time background noise removal for verbal communicationsproviding online non-downloadable software for real-time grammar correction for verbal communicationsproviding online non-downloadable software for employee monitoringproviding online non-downloadable software for proctoring of examinationsproviding user authentication services using software with biometric technology used with a camera to detect unauthorized devices and behavior for security to facilitate remote worksecurity support services, namely, providing temporary use of a web-based computer software for security using software that has biometric technology and is used with a camerasecurity support services, namely, providing temporary use of a web-based software used with a camera for providing temporary use of a web-based security features for work at home environmentssecurity support services, namely, providing temporary use of a web-based software used with a camera for remote worker monitoringsecurity support services, namely, providing use of a non-downloadable web-based software used with a camera for remote monitoring of a user's use of a computer system for the purpose of protecting against data theft, fraudulent transactions, or misrepresentations caused by unauthorized devices or behavior
Publicações
Histórico de despachos e eventos da marca no INPI.
4 publicações encontradas
IPAS768
Deferimento de designação
RPI 2894
23/06/2026
IPAS903
Retificação de dados em designação
Protocolo: 1985078502 (04/03/2025) Petição (tipo): Protocolo de Madri - CORRECTION Detalhes do despacho:Anotada a correção relativa ao elemento nominativo da marca de "IX HERO" para "iX HERO" conforme comunicação da Secretaria Internacional da OMPI.
RPI 2854
16/09/2025
IPAS756
Publicação de pedido de registro para oposição (exame formal de designação concluído)
RPI 2851
26/08/2025
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