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Official data from USPTO

GENESYS CLOUD CX

Did you know this trademark is already registered in United States?

Before investing in name, identity, and promotion, validate collision risk and registration strategy to avoid wasting time and budget.

Active USPTO registrationType: WordOffice: US

Quick snapshot

GENESYS CLOUD CX

ST13

US500000097243672

Class

35, 38, 42

Filing

97243672

Registration

7078587

Risk and opportunity diagnosis

Executive reading for naming, filing, and monitoring decisions.

Attention: there is active risk

USPTO status

Active USPTO registration

Case type

Application and registration

Recorded events

19

Latest update

05/08/2025

Classification

Registered

Trademark type

Word

Nice classes

35, 38, 42

Filing date

01/28/2022

Registration date

06/13/2023

Expiration date

-

Recommended action

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Next step

These are the details of the registration process. Even so, constant monitoring is what ensures peace of mind that your main asset remains protected.

Complete case details

Structured fields from the responsible authority and the official record.

Status date

06/13/2023

Last transaction

05/08/2025

Responsible office

United States Patent and Trademark Office

Status code

700

Official register

Principal Register

First use anywhere

06/23/2021

First use in commerce

06/23/2021

Drawing code

4

Owner type

03

Owner location

MENLO PARK, CA

Examiner

HARDY LUDLOW, TARAH

Law office

M10

Current location

PUBLICATION AND ISSUE SECTION

Holders and representatives

Holders

GENESYS CLOUD SERVICES, INC.
Genesys Telecommunications Laboratories, Inc.

Representatives

RYAN P. HILER TAFT STETTINIUS & HOLLISTER LLP

Technical classification

Nice Classes

Class 35Class 38Class 42

Vienna Codes

No Vienna codes available.

Goods and services

Class 35

Development and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; personnel and workforce managementincluding motivation and incentive programsconducting incentive award programs for motivation of agents via recognition and bonuses of customer service center agents to promote high-quality customer service; advertising and marketing servicesdevelopment and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; contact center and enterprise workforce management servicespersonnel management services; operating on-line marketplace featuring applications for management of contact centersworkforce management and speech recognition and analytics; and automated provision and distribution of information and automated outbound interactionstelemarketing services and promoting the goods and services of others via automated outbound channel communications; all of the foregoing expressly excluding the creative development of marketing and advertising materialsbrandingcorporate identitybrand positioningproduct promotion

Class 38

telecommunications servicesvoice over internet protocol (voip) services

Class 42

Development and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; personnel and workforce managementincluding motivation and incentive programsconducting incentive award programs for motivation of agents via recognition and bonuses of customer service center agents to promote high-quality customer service; advertising and marketing servicesdevelopment and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; contact center and enterprise workforce management servicespersonnel management services; operating on-line marketplace featuring applications for management of contact centersworkforce management and speech recognition and analytics; and automated provision and distribution of information and automated outbound interactionsProviding temporary use of on-line non-downloadable software for use in developing interactive user interfaces for use in contact center management and contact centers; providing on-line non-downloadable cloud computing software for contact center management; software as a service (saas) services featuring software for contact center management; design and implementation of computer software for others in the field of contact center management; consulting services in the field of design and customization of software for contact center management; providing temporary use of on-line non-downloadable software and applications used for integrating an organization's voice and data communication systems for operating and managing its directory servicesoperator servicesadministrative servicesreporting servicesanswering servicescall routingcall distributionoutcalling servicesvoice responserecording servicesspeech analytics servicescustomizedcustomer-specific applications

Publications

History of USPTO decisions and trademark events.

19 publications found

ASCK

ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY

02/12/2025

ASCK

ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY

08/02/2023

NRCC

NOTICE OF REGISTRATION CONFIRMATION EMAILED

06/13/2023

R.PR

REGISTERED-PRINCIPAL REGISTER

06/13/2023

NPUB

OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED

03/28/2023

PUBO

PUBLISHED FOR OPPOSITION

03/28/2023

NONP

NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED

03/08/2023

CNSA

APPROVED FOR PUB - PRINCIPAL REGISTER

02/22/2023

XAEC

EXAMINER'S AMENDMENT ENTERED

02/22/2023

GNEN

NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED

02/22/2023

GNEA

EXAMINERS AMENDMENT E-MAILED

02/22/2023

CNEA

EXAMINERS AMENDMENT -WRITTEN

02/22/2023

GNRN

NOTIFICATION OF NON-FINAL ACTION E-MAILED

09/15/2022

GNRT

NON-FINAL ACTION E-MAILED

09/15/2022

CNRT

NON-FINAL ACTION WRITTEN

09/15/2022

DOCK

ASSIGNED TO EXAMINER

09/14/2022

ASGN

AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP

08/17/2022

NWOS

NEW APPLICATION OFFICE SUPPLIED DATA ENTERED

02/01/2022

NWAP

NEW APPLICATION ENTERED

02/01/2022

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