Class 9
Downloadable computer software for customer communications managemententerprise and customer experience management and electronic mail and messaging; downloadable computer software for providing telecommunicationsinformation technology and data transmissionselectronic mail processingelectronic messaging systemselectronic mail servers; downloadable computer software used for the purposes of data querydata modellingdata analysisdata visualisationstatistical analysisdata storagegeneral purpose computationsmanipulation of collections of datadata transformationgraphicsmodellingforecastingtesting of computer softwarethird party delivery performancebusiness performancebusiness process automationdocument automation; downloadable computer programs for data processingimage processingpositioning of textprocessing information; downloadable training manuals in electronic format for customer communications managemententerprise and customer experience management and electronic mail and messagingdata querydata modellingdata analysisdata visualisationstatistical analysisdata storagegeneral purpose computationsmanipulation of collections of datadata transformationgraphicsmodellingforecastingtesting of computer softwarethird party delivery performancebusiness performancebusiness process automationdocument automationdata processingimage processingpositioning of textprocessing information; downloadable training manuals in the form of instructional videos for customer communications managemententerprise and customer experience management and electronic mail and messagingdata querydata modellingdata analysisdata visualisationstatistical analysisdata storagegeneral purpose computationsmanipulation of collections of datadata transformationgraphicsmodellingforecastingtesting of computer softwarethird party delivery performancebusiness performancebusiness process automationdocument automationdata processingimage processingpositioning of textprocessing information; downloadable training manuals in the form of a computer program for customer communications managemententerprise and customer experience management and electronic mail and messagingdata querydata modellingdata analysisdata visualisationstatistical analysisdata storagegeneral purpose computationsmanipulation of collections of datadata transformationgraphicsmodellingforecastingtesting of computer softwarethird party delivery performancebusiness performancebusiness process automationdocument automationdata processingimage processingpositioning of textprocessing information; downloadable webcasts in the fields of information technologydocument automationbusiness process automationcustomer communications management and enterprise and customer experience management; downloadable electronic publicationspublications in the nature of newsletters in the fields of information technologydocument automationbusiness process automationcustomer communications management and enterprise and customer experience management
Class 38
Advisory services relating to the designsolutioningconfiguration and implementation of communications management services; advisory services relating to communications equipment; communication services for the electronic transmission of data; communication services for the transmission of information by video communication and electronic means; communications by computer terminals; streaming of data; digital network telecommunications services; transmission of digital files; electronic transmission of datainformationpicturesimagesaudio and/or video via online forums; providing access to online computer databases; providing user access to a global computer network and online sites containing information on a wide range of topics; transmission of information on a wide range of topicsincluding online and over a global computer network via electronic communication networks and audio and video streaming; facsimile transmission; voice message storage services; audiovisual communication servicestransmission of audio and video by means of telecommunications networkswireless communication networksthe internet; communication by electronic mail systemselectronic transmission of e-mail; data communication by electronic means; electronic communications consultancy; communication by computer terminals; computerised communication services namelytransmission of voiceaudiovisual images and data by wired and wireless telecommunications networkselectronic transmission of data and documents among users of computerspersonal computing devices and smart phones; computerised data communicationstransmission of voiceaudiovisual images and data by telecommunications networksthe Internetinformation services networks and data networks; webcasting services; transmission of electronic mail; electronic message storage and transmission; transmission of electronic mail
Class 42
Software-as-a-service services featuring software for customer communications managemententerprise and customer experience management and electronic mail and messaging; online non-downloadable software and software-as-a-service services featuring software for data querydata modellingdata analysisdata visualisationstatistical analysisdata storagegeneral purpose computationmanipulation of collections of datadata transformationgraphics displaymodellingforecastingtestingdelivery performancebusiness performancebusiness process automationdocument automation; providing onlinenon-downloadable software for customer communications managemententerprise and customer experience management and electronic mail and messaging; provision of online non-downloadable software for data querydata modellingdata analysisdata visualisationstatistical analysisdata storagegeneral purpose computationmanipulation of collections of datadata transformationgraphics displaymodellingforecastingtestingdelivery performancebusiness performancebusiness process automationdocument automation; providing on-linenon-downloadable software for providing remote computer support services; providing on-linenon-downloadable software for troubleshootingconfiguringsupporting a computer via electronic communications networks; providing on-linenon-downloadable software for remotely controlling a computing device; hosting of software as a service (SaaS) for use by others for customer communications managemententerprise and customer experience management and electronic mail and messaging; hosting of software as a service (SaaS) for use by others for data querydata modellingdata analysisdata visualisationstatistical analysisdata storagegeneral purpose computationmanipulation of collections of datadata transformationgraphics displaymodellingforecastingtestingdelivery performancebusiness performancebusiness process automationdocument automation; technological advisory services relating to computer programs; advisory services relating to computer software and computer hardware; IT technology consulting and systems integration services; managed IT servicescomputer network designplanning design and management of information technology systemsmanagement and application support servicesemail and data hostingbackup and disaster recovery; computer software consultancy; computer software design and development; computer software engineering; computer software programming services; consultancy in the design and development of computer software; computer diagnostic services; installation and maintenance of computer software; updating of computer software; upgrading of computer software; providing informationincluding onlineabout design and development of computer hardware and software; design of communication systems; server hosting; research in the field of telecommunications technology; digital imaging servicesdigitisation and scanning of images; transfer of images from their original format to digital format; online off-site data backup; back-upcopying of computer data; electronic computerised data storage services; database design; internet security consultancy; computer-assisted business information and research services; preparation of reports in the nature of technical researchproviding technical maintenanceoperational and performance reports based on data provided by users; computerised business information storage; data storageother than physical storage; development and design of computer systems for the storage of data; user authentication servicessingle sign in technologytwo-factor authentication and software technology for electronic documents and e-mail; computer disaster recovery planning services; computer disaster recovery planning services for data communications systems; monitoring of computer systems by remote access to insure proper functioning; monitoring of computer systems for detecting unauthorised access or data breach and breakdowns; quality testing services for others in the field of computer software; user authentication services using single sign-on technology for online software applications; hosting of digital content on the Internethosting of databases; application service provider (ASP) serviceshosting computer software applications of others