Class 9
Data processing equipment; downloadable computer software for use in customer relationship management (CRM); downloadable process automation software; downloadable computer software applications for use in customer relationship management (CRM); downloadable computer programs for simulating conversation with one or more human beings by voice or text exchange; downloadable graphics for mobile phones; downloadable game software; downloadable computer screen saver software; computer software platformsrecorded or downloadable for use in customer relationship management (CRM); computer central processing units; recorded computer operating programs; recorded computer operating programs for use in customer relationship management (CRM); downloadable computer programs for use in customer relationship management (CRM); downloadable electronic publicationsblogsonline press releasessocial media in the nature of written social media news articlesin the field of customer relationship management (CRM)
Class 35
Advertising services; organizationimplementation and management of advertising campaigns by communication means of all kinds; production of advertising films; writing of publicity texts; business management; business administration; providing office functionsgathering and analyzing different types of customer data; business managementassistance in the operation or management of commercial companies; mail handling services; business administration and office workadministrative processing of incoming and outgoing emails; business managementassistance in the business management and commercial functions of a commercial or industrial company; business risk managementrisk management in connection with social media; the bringing togetherfor the benefit of othersvia retail outletswholesalersautomatic vending machinesmail order catalogues or by electronic meansincluding websites or via teleshopping programsof a variety of goods excluding transport thereofcomputer hardwaretelephony equipmentmultimedia productselectric household appliancesfinancial products and insurance contractstelephone subscriptionsinternet subscriptionsenabling customers to conveniently view and purchase those goods; recordingtranscriptioncompositioncompilation or systemization of informationdatawritten communication and recordings; business managementadministrative and commercial management of social networks in the nature of moderation; direct mail advertising services; subscription servicesarranging of telecommunications subscriptions for others; commercial administration of the licensing of the goods and services of others; business administration of frequent flyer programs; business administration of consumer loyalty programs; bill-posting; business information agency servicescommercial information and directory agency; advertising agencies servicesadvertising agencies specializing in marketing strategies to promote businesses; assistance in management of business activities; business managementcommercial or industrial management assistance; cost price analysis; procurement services for otherspurchasing goods and services for other businesses; providing office functionsadministrative assistance in responding to calls for tenders; financial auditing; business auditing; employment agencies; price comparison services; accounting servicesaccountingbook-keeping and account keeping; design of advertising materialsdevelopment of advertising concepts; business management and organization consultancy; personnel management consulting; consultancy services in the field of public relations communications strategy; business management consulting; professional business consulting; business consultancy and advisory services; typing services; tax filing servicespreparing and filing tax returns; demonstration of goods; gift registry services; provision of an on-line marketplace for buyers and sellers of goods and services; business appraisal; market studiesmarket research studies; business efficiency expert services; invoicing; business management of hotels; computerized file management; business managementoutsourced administrative management for companiesoutsourced administrative and commercial management of after-sales services for a variety of goodscomputer hardwaretelephony equipmentmultimedia productsdomestic electrical appliancesfinancial products and insurance contractstelephone subscriptionsinternet subscriptions; business management of reimbursement programs for others; providing office functionsadministrative management of user complaints; business information services; commercial information and advice for consumers in the choice of products and services; providing business information via a web site; customer experience improvement consultancy; business intermediary services relating to the matching of potential private investors with entrepreneurs needing funding; market researchresearch for sponsors sponsorship; commercial intermediation servicesmediation and conclusion of commercial transactions for others; business investigation; interim business management; marketing services; targeted marketing services; marketing in the framework of software publishing; tele-marketing services; digital marketing services; updating of advertising material; layout services for advertising purposes; updating and maintenance of data in computer databases; updating and maintenance of information in registries; negotiation and conclusion of commercial transactions for third parties; negotiation of business contracts for others; search engine optimization for sales promotion; web site traffic optimization; photocopying services; document reproduction in the nature of photocopying services; business management for freelance service providers; payroll preparation; presentation of goods on communication mediafor retail purposes; providing office functionsappointment scheduling services; providing office functionsappointment reminder services; telephone answering for unavailable subscribers; sales promotion for others; advertising by mail order; on-line advertising on a computer network; providing office functionsearching for data in computer files for others; business research; market research; personnel recruitment; outsourced management of human resources; electronic data collectionweb indexing for commercial or advertising purposes; public relations services in the nature of publicity services; drawing up statements of account; business inquiries; news clipping services; business managementmanagement of discussion forums; production of teleshopping programs; clerical services; psychological testing for the selection of personnel; opinion pollingconducting public opinion polls; compilation of statistics; shorthand services; systemization of information into computer databases; telemarketing services; business assistance in the nature of outsourcing services; word processing; page setting for publicity purposes; administrative processing of purchase orders; providing office functionstranscription of communications; news clipping services; competitive intelligence services; providing market intelligence services; business auditing; business consultancy in the field of outsourcing business services
Class 36
Insurance servicesbrokeragepolicy managementregulatory requirements and claims management; financial affairsfinancial informationmanagementanalysis services; monetary affairsfinancial informationmanagementanalysis services; real estate agency services; financial brokerage in relation to transferable securities and real estatefinancial investment brokerage; insurance brokerage; underwriting servicesreal estate insurance underwriting services; actuarial services; factoringfactoring agencies; debt collection agency services; housing agency services; financial analysis; providing rebates at participating establishments of others through use of a membership card; banking; online banking; bail bonding services; financial servicespreparation of credit reports; payroll tax debiting services; issuance of travelers' checks; charitable fund raising; organization of collectionscredit recovery and collection; financial consulting; insurance consultancy; fiscal assessments; financial evaluations in the fields of insurancebankingreal estate; financial appraisal and valuation in the nature of the evaluation of repair costs; financial appraisals in responding to calls for tenders; financing and loan servicesarranging the provision of finance; financial management; financial management of reimbursement payments for others; financial information; insurance information; providing financial information via a web site; installment loans; rent collection; insurance servicesunderwriting of insurance contracts; processing of paymentsexecution of credit and debit card payments; payment verification servicescheck verification; administrative claims management in the context of insurance contracts
Class 38
Telecommunication servicesrouting and junction services; telecommunication servicesproviding electronic bulletin board services; news agencies services for electronic transmission; radiotelephone or other means of electronic communicationpaging services; providing telecommunication channels for teleshopping services; communications by cellular phones; communications by telephone; communications by computer terminals; radio communications; providing internet chat rooms; provision of on-line forums; providing user access to global computer networks; providing access to databases; information about telecommunication; voice mail services; rental of modems and telecommunications apparatus; providing telecommunications connections to a global computer network; teleconferencing services; television broadcasting; telephone services; computer-aided transmission of messages and images; transmission of electronic mail; transmission of digital files; streaming of data; video-on-demand transmission; videoconferencing services
Class 39
Travel arrangement; franking of mail; mail and parcel distribution and delivery; physical storage of electronically-stored data or documents; transportation services in the nature of rescue operations; vehicle breakdown assistance in the nature of vehicle towing; ambulance transport; chauffeur services; transport brokerage; arranging of cruises; packaging of goods and wrapping of goods for transport purposes; transportation information; delivery of goodsdistribution and delivery of goods; transportation logisticsarranging for the transportation of goods for others; courier services; garbage collectioncollection of recyclable goods; travel agency servicesbooking of seats for transportation; transport reservation; travel reservation in the nature of travel agency servicesbooking seats for transportation
Class 41
Educational servicesproviding seminars and workshops in the field of customer relationship management (CRM); provision of training services for businessin the field of customer relationship management (CRM); providing vocational guidance and advice; calligraphy services; training in the nature of coaching in the field of customer relationship management (CRM); arranging and conducting of colloquiumsconferencescongressesnon-virtual educational forumsworkshop trainingseminars and symposiums in the field of customer relationship management (CRM); organization of education and entertainment competitions in the nature of athletic competitions; providing classes in the field of customer relationship management (CRM) through correspondence courses; educationtraininginstructionproviding classes in the field of customer relationship management (CRM); educational examination services; practical training in the nature of demonstrations in the field of customer relationship management (CRM); training services in the nature of training provided via simulators in the field of customer relationship management (CRM); arranging and conducting of in-person educational forums in the field of customer relationship management (CRM); providing information in the field of education; photography; photographic reporting; vocational retraining servicesin the field of customer relationship management (CRM); production of television and radio programs; providing television programsnot downloadablevia video-on-demand transmission services; provision of language translation services; providing tutoring in the field of customer relationship management (CRM); videotaping; providing filmsnot downloadablevia video-on-demand transmission services; publication of printed matter and electronic media and electronic desktop publishing; microfilming; videotape editing; entertainment services in the nature of party planning; dubbing; booking of seats for shows
Class 42
Scientific and technological servicesresearch and design in the field of customer relationship management (CRM); industrial analysis and research servicesresearch and analysis in the field of customer relationship management (CRM); sector analysisanalysis in the field of customer relationship management (CRM); design and development of computer hardware and software and applications for mobile telephones; computer graphics design; product development and engineering services for others relating to assessmentappraisalresearch and reporting in the scientific and technological field; computer system analysis; outsourcing in the nature of technical assistance and supportremote and on-site infrastructure management services for monitoringadministration and management of public and private cloud computing IT and application systems; outsourcing in the nature of technical assistance and supportconsulting in the fields of computer hardwaremultimedia products and telephony products; handwriting analysis being graphology; data encryption services; graphic art design; computer graphics services; graphic design; computer system design; engineering servicesconducting technical project studies; consultancy in the design and development of computer hardware; internet security consultancy; data security consultancy; web site design consultancy; information technology (IT) consultancy; technological consultation servicesconsulting in the field of datacenter architecturepublic and private cloud computing solutionsevaluation and implementation of internet technology and services; computer technology consultancyconsulting in the field of information technology; telecommunications technology consultancyconsulting in the field of information technology; computer software consultancy; consultancy in the field of computer security; quality control of goods and services; testing and inspection of vehicles for roadworthiness; conversion of data or documents from physical to electronic media; creating and maintaining web sites for others; information technology servicescreating and designing website-based indexes of information for others; unlocking of mobile phones; engineering drawingdrafting or plans and engineering drawings for others; packaging design; software development in the framework of software publishing; duplicating computer programs; surveying; outsource service providers in the field of information technology; hosting computer sites for third parties; server hosting; providing information relating to computer technology and programming via a web site; engineering services; installation of computer software; software as a service (SaaS) services featuring software for word processing; rental of software; maintenance of software; updating of computer software; digitization of documents being scanning; computer rental; platform as a service (PaaS) featuring computer software platforms for word processing; computer programming; computer virus protection services; research and development for othersscientific research and development; technical researchscientific research; recovery of computer data; technical writing; off-site data backup; rental of web servers; electronic data storage; monitoring of computer systems to detect breakdowns; monitoring of computer systems for detecting unauthorized access or data breach; electronic monitoring of personally identifying information to detect identity theft via the internet; electronic monitoring of credit card activity to detect fraud via the internet; monitoring of computer systems by remote access for proper functioning
Class 43
Travel agency servicesbooking of temporary accommodation for travelers; reception services for temporary accommodationmanagement of arrivals and departures; rental of temporary accommodation; rental of meeting rooms
Class 45
Legal services; security guard servicessecurity services for the physical protection of tangible property; legal administration of licenses; legal services in the nature of licensing of computer software; legal services in the nature of licensing in the framework of software publishing; legal advice in responding to calls for tenders; litigation services; legal document preparation services; legal services in the nature of domain name registration services; legal services in relation to the negotiation of contracts for others; leasing of internet domain names; legal research; on-line social networking services; consulting and legal services in the field of privacy and security lawsregulationsrequirements