NA85
NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
06/18/2026
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Official data from USPTO
MODERN CHAT
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Active USPTO registrationType: WordOffice: US
Risk and opportunity diagnosis
Executive reading for naming, filing, and monitoring decisions.
USPTO status
Active USPTO registration
Case type
Application and registration
Recorded events
24
Latest update
06/19/2026
Classification
Registered
Trademark type
Word
Nice classes
42
Filing date
07/10/2020
Registration date
03/23/2021
Expiration date
-
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Next step
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Complete case details
Structured fields from the responsible authority and the official record.
Status date
06/18/2026
Last transaction
06/19/2026
Responsible office
United States Patent and Trademark Office
Status code
702
Official register
Principal Register
First use anywhere
04/07/2020
First use in commerce
04/07/2020
Drawing code
4
Owner type
16
Owner location
Austin, TX, US
Examiner
CLYBURN, CARLA DIONNE
Current location
Historical data usage
Holders and representatives
Holders
Khoros, LLC
Representatives
Brian Spross Jones & Spross
Technical classification
Nice Classes
Class 42
Vienna Codes
No Vienna codes available.
Goods and services
Class 42
Online non-downloadable software for providing a platform to enable businesses to provide and obtain customer supportto assist in providing customer engagement toolsmarketingcustomer careonline commercemessaging to customersfor facilitating interactionconnectionsdigital communication and messaging conversations; Providing temporary use of online non-downloadable software for businesses and customers to engage with each other via electronic messaging and transmission of textdatagraphicsimagesdocuments and multimedia; Providing temporary use of online non-downloadable software for enabling businesses to provide customer supportto assist in providing customer engagement toolsmarketingcustomer careonline commercemessaging to customers; Online non-downloadable software for providing a platform featuring software for connecting businesses and customerssoftware for businesses to designconfigureautomate personalized customer experiences by delivering actionable mobile messages or other electronic communications; Providing temporary use of online non-downloadable software to provide a conversational interface between consumers and businesses by permitting businesses to communicate with their customers for the purposes of providing technical supportcustomer supportcustomer engagementcustomer servicepromoting products and services for sale via a messaging interface; Online non-downloadable software for businesses to viewanalyze and import customer engagement data; Providing temporary use of online non-downloadable software for connecting businesses and customerssoftware designed to enable businesses and their customers to communicate electronically by accessing a network of customer data; Providing temporary use of online non-downloadable software for providing customers with a live messaging interface on a business's website; Providing temporary use of online non-downloadable software featuring artificial intelligence-based communication for providing and facilitating customer engagementcustomer servicecustomer support; Application service provider featuring application programming interface (API) software for integration of third party applications with an online non-downloadable software platform for creatingmanagingoperating online customer support communitiesdata storagesearchingretrievalmonitoringanalysis of data; Providing online non-downloadable software including application programming interfaces (APIs) for use by third party applications and platforms to createmanageoperate online customer support communitiesdata storagesearchingretrievalmonitoringanalysis of online social media and online social network data; Providing online non-downloadable software for creatingmanagingoperating online customer communities to capturefacilitatemanagemoderatecurateanalyze and share online user conversations between a business and consumersgathering consumer feedbackcapturing recommendations; Providing online non-downloadable software for creatingmanagingoperating online customer communities to capture and manage information on consumer demographicsconsumer products and servicesconsumer preferences for improving customer supportsalesmarketing and product development; Providing online non-downloadable software for social media managementmanaging and enhancing customer care and managing and enhancing customer relationship management; Maintenance of computer software in the fields of social media managementmanaging and enhancing customer care and managing and enhancing customer relationship management
Publications
History of USPTO decisions and trademark events.
24 publications found
C15A
REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
06/18/2026
APRE
CASE ASSIGNED TO POST REGISTRATION PARALEGAL
06/18/2026
E815
TEAS SECTION 8 & 15 RECEIVED
03/23/2026
REM1
COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
03/23/2026
TCCA
TEAS CHANGE OF CORRESPONDENCE RECEIVED
06/01/2025
ARAA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
06/01/2025
REAP
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
06/01/2025
CHAN
APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
06/01/2025
COAR
TEAS CHANGE OF OWNER ADDRESS RECEIVED
06/01/2025
R.PR
REGISTERED-PRINCIPAL REGISTER
03/23/2021
NPUB
OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
01/05/2021
PUBO
PUBLISHED FOR OPPOSITION
01/05/2021
NONP
NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
12/16/2020
CNSA
APPROVED FOR PUB - PRINCIPAL REGISTER
11/29/2020
TEME
TEAS/EMAIL CORRESPONDENCE ENTERED
11/26/2020
CRFA
CORRESPONDENCE RECEIVED IN LAW OFFICE
11/25/2020
TROA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
11/25/2020
GNRN
NOTIFICATION OF NON-FINAL ACTION E-MAILED
10/28/2020
GNRT
NON-FINAL ACTION E-MAILED
10/28/2020
CNRT
NON-FINAL ACTION WRITTEN
10/28/2020
DOCK
ASSIGNED TO EXAMINER
10/20/2020
NWOS
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
08/06/2020
NWAP
NEW APPLICATION ENTERED
07/14/2020
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