NRCC
NOTICE OF REGISTRATION CONFIRMATION EMAILED
10/14/2025
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Official data from USPTO
EXPERIENCE INDEX XI
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Active USPTO registrationType: CombinedOffice: United States
Risk and opportunity diagnosis
Executive reading for naming, filing, and monitoring decisions.
USPTO status
Active USPTO registration
Case type
Application and registration
Recorded events
31
Latest update
10/14/2025
Trademark type
Combined
Nice classes
35, 42
Filing date
05/31/2024
Registration date
10/14/2025
Expiration date
-
Complete case details
Structured fields from the responsible authority and the official record.
Status date
10/14/2025
Last transaction
10/14/2025
Responsible office
United States Patent and Trademark Office
Status code
700
Official register
Principal Register
First use anywhere
06/16/2023
First use in commerce
06/16/2023
Drawing code
5
Owner type
03
Owner location
MENLO PARK, CA, US
Examiner
OJEYEMI, ASHLEY CHRISTINE
Law office
O10
Current location
FILE REPOSITORY (FRANCONIA)
Mark description
The mark consists of the stylized wording "EXPERIENCE INDEX XI".
Holders and representatives
Holders
Genesys Cloud Services, Inc.
Representatives
Margaret J. Baumgartner
Technical classification
Nice Classes
Class 35Class 42
Vienna Codes
No Vienna codes available.
Goods and services
Class 35
COLLECTION AND ANALYSIS OF QUALITY METRIC DATA AND INFORMATION THAT QUANTIFIES CUSTOMER AND EMPLOYEE EXPERIENCES FROM CONTACT CENTER INTERACTIONSFROM THE POINT OF VIEW OF AN END USER OF A CONTACT CENTER PLATFORM FOR ENTERPRISES FOR BUSINESS PURPOSES; BUSINESS ASSISTANCE SERVICESPROVIDING ACTIONABLE INSIGHTS AND RECOMMENDATIONS INTO CUSTOMER AND EMPLOYEE EXPERIENCES FROM CONTACT CENTER INTERACTIONS IN ORDER TO IMPROVE CUSTOMER OUTCOMES AND SATISFACTION
Class 42
PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE CLOUD BASED SOFTWARE APPLICATION FOR RESEARCH AND ANALYSIS CONCERNING BUSINESS INFORMATION IN THE FIELDS OF INFORMATION TECHNOLOGY AND SERVICESBUSINESSMANAGEMENTMARKETINGADVERTISINGBRANDINGSOCIAL MEDIAVENDORS OF SUCH SERVICESCOLLECTION AND ANALYSIS OF QUALITY METRIC DATA AND INFORMATION THAT QUANTIFIES CUSTOMER AND EMPLOYEE EXPERIENCES FROM CONTACT CENTER INTERACTIONSFROM THE POINT OF VIEW OF AN END USER OF A CONTACT CENTER PLATFORM FOR ENTERPRISES FOR BUSINESS PURPOSES
Publications
History of USPTO decisions and trademark events.
31 publications found
R.PR
REGISTERED-PRINCIPAL REGISTER
10/14/2025
NPUB
OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
08/26/2025
PUBO
PUBLISHED FOR OPPOSITION
08/26/2025
NONP
NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
08/20/2025
CNSA
APPROVED FOR PUB - PRINCIPAL REGISTER
07/24/2025
XAEC
EXAMINER'S AMENDMENT ENTERED
07/24/2025
GNEN
NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
07/24/2025
GNEA
EXAMINERS AMENDMENT E-MAILED
07/24/2025
CNEA
EXAMINERS AMENDMENT -WRITTEN
07/24/2025
ZZZX
PREVIOUS ALLOWANCE COUNT WITHDRAWN
06/16/2025
PBCR
WITHDRAWN FROM PUB - OG REVIEW QUERY
06/03/2025
CNSA
APPROVED FOR PUB - PRINCIPAL REGISTER
05/08/2025
TEME
TEAS/EMAIL CORRESPONDENCE ENTERED
05/06/2025
CRFA
CORRESPONDENCE RECEIVED IN LAW OFFICE
05/06/2025
ERFR
TEAS REQUEST FOR RECONSIDERATION RECEIVED
05/06/2025
GNS1
NOTIFICATION OF SUBSEQUENT FINAL EMAILED
04/16/2025
GNSF
SUBSEQUENT FINAL EMAILED
04/16/2025
CFRC
SUBSEQUENT FINAL REFUSAL WRITTEN
04/16/2025
GNFN
NOTIFICATION OF FINAL REFUSAL EMAILED
03/11/2025
GNFR
FINAL REFUSAL E-MAILED
03/11/2025
CNFR
FINAL REFUSAL WRITTEN
03/11/2025
TEME
TEAS/EMAIL CORRESPONDENCE ENTERED
01/29/2025
CRFA
CORRESPONDENCE RECEIVED IN LAW OFFICE
01/29/2025
TROA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
01/29/2025
GNRN
NOTIFICATION OF NON-FINAL ACTION E-MAILED
11/26/2024
GNRT
NON-FINAL ACTION E-MAILED
11/26/2024
CNRT
NON-FINAL ACTION WRITTEN
11/26/2024
DOCK
ASSIGNED TO EXAMINER
11/20/2024
NWOS
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
11/03/2024
NWAP
NEW APPLICATION ENTERED
05/31/2024
Continuous trademark protection
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