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Official data from USPTO

CONVERSATIONAL CRM

Did you know this trademark is already registered in United States?

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Active USPTO registrationType: WordOffice: United States

Quick snapshot

CONVERSATIONAL CRM

ST13

US500000098158010

Class

35, 38, 42

Filing

98158010

Registration

7476837

Risk and opportunity diagnosis

Executive reading for naming, filing, and monitoring decisions.

USPTO status

Active USPTO registration

Case type

Application and registration

Recorded events

18

Latest update

08/14/2026

Trademark type

Word

Nice classes

35, 38, 42

Filing date

08/30/2023

Registration date

08/13/2024

Expiration date

-

Complete case details

Structured fields from the responsible authority and the official record.

Status date

08/13/2024

Last transaction

08/14/2026

Responsible office

United States Patent and Trademark Office

Status code

700

Official register

Supplemental Register

First use anywhere

05/06/2022

First use in commerce

05/06/2022

Drawing code

4

Owner type

03

Owner location

San Francisco, CA, US

Examiner

ALBANO, ASHLEY C

Law office

L50

Current location

FILE REPOSITORY (FRANCONIA)

Holders and representatives

Holders

Zendesk, Inc.

Representatives

Katrina Kershner Reed Smith LLP

Technical classification

Nice Classes

Class 35Class 38Class 42

Vienna Codes

No Vienna codes available.

Goods and services

Class 35

Business management; business information management; assistance with business management and planning; customer service management for others; Business management servicessales support management services; management of business inquiries from internal teams and departments; management of communications with potential sales leadsproviding lead generation activities; human resources (HR) managementanalysisconsulting services; business communications management featuring omni-channel communicationsreceivingsendingroutingsystematization of written and electronic communications and data.

Class 38

Providing on-line forums for transmission of messages among computer users; on-line servicesmessage sending; transmission of information by electronic communications networks; communication servicesproviding electronic transmission of information stored in a database via interactively communicating computer systems; instant messaging services; voice over internet protocol (VOIP) services; omni-channel messaging services; messaging services conducted via multiple channelselectronic messagingweb messagingtext messagingtelephone voice messagingdigital voice messaginginstant messaging; omni-channel electronic communication servicestransmission of voiceaudiovisual images and data by telecommunications networkswireless communication networksthe Internetinformation services networks and data networks.

Class 42

Computer technology support serviceshelp desk services; providing temporary use of onlinenon-downloadable computer software for collectingreviewinganalyzing business information to support customer service; providing temporary use of onlinenon-downloadable computer software for collectingreviewinganalyzing business information for customer support; software as a service (SAAS) services featuring software for collectingreviewinganalyzing business information to support customer service; software as a service (SAAS) services featuring software for collectingreviewinganalyzing business information for customer support; providing temporary use of onlinenon-downloadable computer software for collectingreviewinganalyzing business information to support customer billing and invoice inquiries; providing temporary use of onlinenon-downloadable computer software for collectingreviewinganalyzing business information for sales support and sales support management; providing temporary use of onlinenon-downloadable computer software for accessing online messaging forums; providing temporary use of onlinenon-downloadable computer software for collectingreviewinganalyzing business information to support an online help desk; providing temporary use of onlinenon-downloadable computer software for business management and sales management; providing temporary use of onlinenon-downloadable computer software for business database management; providing temporary use of onlinenon-downloadable computer software for database management; providing temporary use of onlinenon-downloadable computer software for enabling electronic communicationsemailchatinstant messagingtext messagingdigital voicevoice over internet protocol (VOIP); providing temporary use of onlinenon-downloadable computer software for management of inquiries from internal teams and departments; providing temporary use of onlinenon-downloadable computer software for management of communications with potential sales leads; providing temporary use of onlinenon-downloadable computer software for human resources (HR) managementinformation technology (IT) managementlegal operations managementfinancial operations management; communications-platform-as-a-service (CPAAS) featuring computer software platforms for organizing and maintaining voicesocial mediaemaillive chatother communications; Providing temporary use of non-downloadable computer software for recordingprocessingreceivingreproducingtransmittingmodifyingcompressingdecompressingbroadcastingmerging and enhancing of data; providing temporary use of non-downloadable computer software for data aggregation; providing temporary use of non-downloadable computer software for data aggregation in order to visualize single customer data; data aggregationdata automation and collection services using proprietary software to evaluationanalyze and collect service data; platform as a service (PaaS) software for compiling data; platform as a service (PaaS) featuring computer software platforms for retrievingtrackinganalyzingtestingmeasuring and managing datacustomer data and customer interactions.

Publications

History of USPTO decisions and trademark events.

18 publications found

EWAF

TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS

08/13/2026

TCCA

TEAS CHANGE OF CORRESPONDENCE RECEIVED

08/13/2026

ARAA

ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED

08/13/2026

REAP

TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED

08/13/2026

CHAN

APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED

08/13/2026

COAR

TEAS CHANGE OF OWNER ADDRESS RECEIVED

08/13/2026

NRCS

NOTICE OF REGISTRATION CONFIRMATION EMAILED

08/13/2024

R.SR

REGISTERED-SUPPLEMENTAL REGISTER

08/13/2024

CNTA

APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER

07/03/2024

TEME

TEAS/EMAIL CORRESPONDENCE ENTERED

05/22/2024

CRFA

CORRESPONDENCE RECEIVED IN LAW OFFICE

05/21/2024

TROA

TEAS RESPONSE TO OFFICE ACTION RECEIVED

05/21/2024

GNRN

NOTIFICATION OF NON-FINAL ACTION E-MAILED

04/24/2024

GNRT

NON-FINAL ACTION E-MAILED

04/24/2024

CNRT

NON-FINAL ACTION WRITTEN

04/24/2024

DOCK

ASSIGNED TO EXAMINER

04/17/2024

NWOS

NEW APPLICATION OFFICE SUPPLIED DATA ENTERED

09/27/2023

NWAP

NEW APPLICATION ENTERED

09/02/2023

Continuous trademark protection

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