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Official data from USPTO

CHANGING CUSTOMER COMMUNICATION ... FOR GOOD.

Did you know this trademark is already registered in United States?

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Active USPTO registrationType: WordOffice: United States

Quick snapshot

CHANGING CUSTOMER COMMUNICATION ... FOR GOOD.

ST13

US500000088896706

Class

42

Filing

88896706

Registration

6215296

Risk and opportunity diagnosis

Executive reading for naming, filing, and monitoring decisions.

USPTO status

Active USPTO registration

Case type

Application and registration

Recorded events

25

Latest update

05/30/2026

Trademark type

Word

Nice classes

42

Filing date

05/01/2020

Registration date

12/08/2020

Expiration date

-

Complete case details

Structured fields from the responsible authority and the official record.

Status date

05/29/2026

Last transaction

05/30/2026

Responsible office

United States Patent and Trademark Office

Status code

702

Official register

Principal Register

First use anywhere

04/16/2020

First use in commerce

04/16/2020

Drawing code

4

Owner type

16

Owner location

Indianapolis, IN, US

Examiner

CUMMINS, LANCE E

Current location

Historical data usage

Holders and representatives

Holders

Captivated, LLC

Representatives

Joel E. Tragesser Quarles & Brady, LLP

Technical classification

Nice Classes

Class 42

Vienna Codes

No Vienna codes available.

Goods and services

Class 42

Software as a service (SaaS) servicesproviding online non-downloadable software for use by others for transmittingreceivingdisplaying and processing textphotosvideosdata and other content for use in communicationscustomer service and sales; computer servicesproviding online web facilities for others for sending messages via instant messagingmobile messagingelectronic messaging and wireless communications using computers and mobile devices

Publications

History of USPTO decisions and trademark events.

25 publications found

NA85

NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED

05/29/2026

C15A

REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.

05/29/2026

APRE

CASE ASSIGNED TO POST REGISTRATION PARALEGAL

05/29/2026

TCCA

TEAS CHANGE OF CORRESPONDENCE RECEIVED

03/06/2026

ARAA

ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED

03/06/2026

REAP

TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED

03/06/2026

CHAN

APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED

03/06/2026

COAR

TEAS CHANGE OF OWNER ADDRESS RECEIVED

03/06/2026

E815

TEAS SECTION 8 & 15 RECEIVED

03/06/2026

REM1

COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED

12/08/2025

R.PR

REGISTERED-PRINCIPAL REGISTER

12/08/2020

NPUB

OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED

09/22/2020

PUBO

PUBLISHED FOR OPPOSITION

09/22/2020

NONP

NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED

09/02/2020

CNSA

APPROVED FOR PUB - PRINCIPAL REGISTER

08/19/2020

TEME

TEAS/EMAIL CORRESPONDENCE ENTERED

08/19/2020

CRFA

CORRESPONDENCE RECEIVED IN LAW OFFICE

08/19/2020

ALIE

ASSIGNED TO LIE

08/16/2020

TROA

TEAS RESPONSE TO OFFICE ACTION RECEIVED

07/28/2020

GNRN

NOTIFICATION OF NON-FINAL ACTION E-MAILED

07/28/2020

GNRT

NON-FINAL ACTION E-MAILED

07/28/2020

CNRT

NON-FINAL ACTION WRITTEN

07/28/2020

DOCK

ASSIGNED TO EXAMINER

07/28/2020

NWOS

NEW APPLICATION OFFICE SUPPLIED DATA ENTERED

05/13/2020

NWAP

NEW APPLICATION ENTERED

05/05/2020

Continuous trademark protection

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