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Official data from USPTO

CUSTOMER DEFINED EXPERIENCE

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Active USPTO registrationType: WordOffice: United States

Quick snapshot

CUSTOMER DEFINED EXPERIENCE

ST13

US500000088849671

Class

42

Filing

88849671

Registration

6224086

Risk and opportunity diagnosis

Executive reading for naming, filing, and monitoring decisions.

USPTO status

Active USPTO registration

Case type

Application and registration

Recorded events

30

Latest update

12/16/2025

Trademark type

Word

Nice classes

42

Filing date

03/26/2020

Registration date

12/15/2020

Expiration date

-

Complete case details

Structured fields from the responsible authority and the official record.

Status date

12/15/2020

Last transaction

12/16/2025

Responsible office

United States Patent and Trademark Office

Status code

700

Official register

Supplemental Register

First use anywhere

10/16/2019

First use in commerce

10/16/2019

Drawing code

4

Owner type

03

Owner location

Concord, CA

Examiner

BETTS, MARCYA

Law office

L60

Current location

PUBLICATION AND ISSUE SECTION

Holders and representatives

Holders

LIGHTRIVER SOFTWARE, INC.

Representatives

Raj Abhyanker LEGALFORCE RAPC WORLDWIDE, P.C.

Technical classification

Nice Classes

Class 42

Vienna Codes

No Vienna codes available.

Goods and services

Class 42

Providing on-line non-downloadable software program that manages basic elementshardwaresoftware and protocolsin a computer networkfor use in network management; providing on-line non-downloadable software program for personalizing user interfaces and user experience enhancements; providing on-line non-downloadable software for personalizing employee experiencecompany experienceuser interface and user experience enhancements and redesign; providing temporary use of a non-downloadable web-based computer software program that manages basic elementshardwaresoftware and protocolsin a computer networkfor use in network management; Designengineeringtesting of state-of-the art optical equipment at the network level; platform as a service (PAAS) featuring computer network software platforms to allow customers to view and control their user interface and user experience in connection with network management; Providing temporary use of online non-downloadable software for enhancing customer experiences with network automation; Providing temporary use of online non-downloadable software for allowing customers to input data into a network management system to enhance customer experience; Flexible design of optical equipment at the network level that may be personalized and programmed end to end; computer network design for others and computer programming services that incorporates user personalizations; Application service provider featuring application programming interface (API) software and technical support services in the nature of help desk services; Providing temporary use of non-downloadable computer programs for optical equipment network management that may be customized and personalized; Computer software updating

Publications

History of USPTO decisions and trademark events.

30 publications found

REM1

COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED

12/15/2025

EWAF

TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS

11/17/2023

TCCA

TEAS CHANGE OF CORRESPONDENCE RECEIVED

11/17/2023

ARAA

ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED

11/17/2023

REAP

TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED

11/17/2023

ASCK

ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY

06/23/2022

ASCK

ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY

05/19/2022

R.SR

REGISTERED-SUPPLEMENTAL REGISTER

12/15/2020

PREV

LAW OFFICE PUBLICATION REVIEW COMPLETED

11/10/2020

CNTA

APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER

11/03/2020

TEME

TEAS/EMAIL CORRESPONDENCE ENTERED

10/21/2020

CRFA

CORRESPONDENCE RECEIVED IN LAW OFFICE

10/21/2020

TROA

TEAS RESPONSE TO OFFICE ACTION RECEIVED

10/21/2020

GNRN

NOTIFICATION OF NON-FINAL ACTION E-MAILED

08/27/2020

GNRT

NON-FINAL ACTION E-MAILED

08/27/2020

CNRT

NON-FINAL ACTION WRITTEN

08/27/2020

ZZZX

PREVIOUS ALLOWANCE COUNT WITHDRAWN

08/21/2020

PBCR

WITHDRAWN FROM PUB - OG REVIEW QUERY

08/18/2020

PREV

LAW OFFICE PUBLICATION REVIEW COMPLETED

08/05/2020

ALIE

ASSIGNED TO LIE

07/29/2020

CNTA

APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER

07/27/2020

TEME

TEAS/EMAIL CORRESPONDENCE ENTERED

07/14/2020

CRFA

CORRESPONDENCE RECEIVED IN LAW OFFICE

07/13/2020

TROA

TEAS RESPONSE TO OFFICE ACTION RECEIVED

07/13/2020

GNRN

NOTIFICATION OF NON-FINAL ACTION E-MAILED

06/25/2020

GNRT

NON-FINAL ACTION E-MAILED

06/25/2020

CNRT

NON-FINAL ACTION WRITTEN

06/25/2020

DOCK

ASSIGNED TO EXAMINER

06/17/2020

NWOS

NEW APPLICATION OFFICE SUPPLIED DATA ENTERED

04/01/2020

NWAP

NEW APPLICATION ENTERED

03/30/2020

Continuous trademark protection

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