R.PR
REGISTERED-PRINCIPAL REGISTER
05/03/2022
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Official data from USPTO
CONTACT LENS
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Active USPTO registrationType: WordOffice: United States
Quick snapshot
CONTACT LENS
ST13
US500000088712451Class
35, 38, 42
Filing
88712451
Registration
6719390
Risk and opportunity diagnosis
Executive reading for naming, filing, and monitoring decisions.
USPTO status
Active USPTO registration
Case type
Application and registration
Recorded events
44
Latest update
05/03/2022
Trademark type
Word
Nice classes
35, 38, 42
Filing date
12/02/2019
Registration date
05/03/2022
Expiration date
-
Complete case details
Structured fields from the responsible authority and the official record.
Status date
05/03/2022
Last transaction
05/03/2022
Responsible office
United States Patent and Trademark Office
Status code
700
Official register
Principal Register
Filing basis
Intent to use
First use anywhere
12/03/2019
First use in commerce
12/03/2019
Drawing code
4
Owner type
03
Owner location
Seattle, WA, US
Examiner
GLASSER, CARYN
Law office
L50
Current location
PUBLICATION AND ISSUE SECTION
Holders and representatives
Holders
Amazon Technologies, Inc.
Representatives
Michelle Mancino Marsh, Esq. ArentFox Schiff LLP
Technical classification
Nice Classes
Class 35Class 38Class 42
Vienna Codes
No Vienna codes available.
Goods and services
Class 35
Message and conference call transcription services
Class 38
Call recording services; providing access to hosted computer applications through the Internet; providing access to databases storing transcriptions of contact center and call center discussions
Class 42
Consulting services in the field of computer software analytics to call centers and contact centers using artificial intelligence and machine learning; consulting services in the field of designselectionimplementationconfigurationuse of computer software systems for othersartificial intelligence and machine learning; software as a service (SaaS) featuring software for use in artificial intelligence and machine learning applications in call centers and contact centers; application service provider (ASP) services featuring software for artificial intelligence and machine learning applications in call centers and contact centers; platform as a service (PaaS) services featuring software for artificial intelligence and machine learning applications in call centers and contact centers; providing temporary use of non-downloadable software featuring software for integrating artificial intelligence and machine learning into applications in call centers and contact centers; software as a service (SaaS) featuring software for contact center management and operation; software as a service (SaaS) featuring software for call center management and operation; software as a service (SaaS) featuring software for providing customer service and customer support; software as a service (SaaS) featuring software for managing and tracking customer service agent performance and workflow; software as a service (SaaS) featuring software for providing analytics to call centers and contact centers using artificial intelligence and machine learning; software as a service (SaaS) featuring software for providing post-call analytics to call centers and contact centers; software as a service (SaaS) featuring software for providing theme and trend detection and grouping of communications with customer service and customer support agents using machine learning; software as a service (SaaS) featuring software for providing real-time analytics of live calls to call centers and contact centers for trackingprioritizingresolvingassisting and escalating calls and customer issues; software as a service (SaaS) featuring software for providing real-time analytics of live calls to agents of call centers and contact centers for real-time awareness of issues and suggestions to resolve those issues; software as a service (SaaS) featuring software for transcribing and indexing calls to call centers and contact centers; software as a service (SaaS) featuring software for compilingindexing and creating a searchable database of calls and contacts to call centers and contact centers; software as a service (SaaS) featuring software for identifying and categorizing calls to call centers and contact centers based on call sentimentcharacteristics and keyword phrases; software as a service (SaaS) featuring software for providing post-call trainingcoaching and feedback to agents in call centers and contact centers to improve agent performance
Publications
History of USPTO decisions and trademark events.
44 publications found
SUNA
NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
04/01/2022
CNPR
ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
03/31/2022
TEME
TEAS/EMAIL CORRESPONDENCE ENTERED
03/30/2022
CRFA
CORRESPONDENCE RECEIVED IN LAW OFFICE
03/28/2022
TROA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
03/28/2022
TCCA
TEAS CHANGE OF CORRESPONDENCE RECEIVED
03/07/2022
ARAA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
03/07/2022
REAP
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
03/07/2022
GNRN
NOTIFICATION OF NON-FINAL ACTION E-MAILED
03/02/2022
GNRT
NON-FINAL ACTION E-MAILED
03/02/2022
CNRT
SU - NON-FINAL ACTION - WRITTEN
03/02/2022
SUPC
STATEMENT OF USE PROCESSING COMPLETE
02/07/2022
IUAF
USE AMENDMENT FILED
02/03/2022
EISU
TEAS STATEMENT OF USE RECEIVED
02/03/2022
EXRA
NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
12/11/2021
EX3G
SOU EXTENSION 3 GRANTED
12/09/2021
EXT3
SOU EXTENSION 3 FILED
12/09/2021
EEXT
SOU TEAS EXTENSION RECEIVED
12/09/2021
EXRA
NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
06/08/2021
EX2G
SOU EXTENSION 2 GRANTED
06/04/2021
EXT2
SOU EXTENSION 2 FILED
06/04/2021
EEXT
SOU TEAS EXTENSION RECEIVED
06/04/2021
EXRA
NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
01/09/2021
EX1G
SOU EXTENSION 1 GRANTED
01/08/2021
TCCA
TEAS CHANGE OF CORRESPONDENCE RECEIVED
01/05/2021
ARAA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
01/05/2021
REAP
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
01/05/2021
AITU
CASE ASSIGNED TO INTENT TO USE PARALEGAL
12/21/2020
EXT1
SOU EXTENSION 1 FILED
12/09/2020
EEXT
SOU TEAS EXTENSION RECEIVED
12/09/2020
CHAN
APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
12/09/2020
TCCA
TEAS CHANGE OF CORRESPONDENCE RECEIVED
12/09/2020
ARAA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
12/09/2020
REAP
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
12/09/2020
COAR
TEAS CHANGE OF OWNER ADDRESS RECEIVED
12/09/2020
NOAM
NOA E-MAILED - SOU REQUIRED FROM APPLICANT
06/09/2020
NPUB
OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
04/14/2020
PUBO
PUBLISHED FOR OPPOSITION
04/14/2020
NONP
NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
03/25/2020
CNSA
APPROVED FOR PUB - PRINCIPAL REGISTER
03/06/2020
DOCK
ASSIGNED TO EXAMINER
03/03/2020
NWOS
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
12/07/2019
NWAP
NEW APPLICATION ENTERED
12/05/2019
Continuous trademark protection
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