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Official data from USPTO

MEDALLIA EXPERIENCE CLOUD

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Active USPTO registrationType: WordOffice: United States

Quick snapshot

MEDALLIA EXPERIENCE CLOUD

ST13

US500000088607887

Class

9, 42

Filing

88607887

Registration

6122819

Risk and opportunity diagnosis

Executive reading for naming, filing, and monitoring decisions.

USPTO status

Active USPTO registration

Case type

Application and registration

Recorded events

31

Latest update

08/10/2026

Trademark type

Word

Nice classes

9, 42

Filing date

09/06/2019

Registration date

08/11/2020

Expiration date

-

Complete case details

Structured fields from the responsible authority and the official record.

Status date

08/11/2020

Last transaction

08/10/2026

Responsible office

United States Patent and Trademark Office

Status code

700

Official register

Principal Register

First use anywhere

2017-05-00

First use in commerce

2017-05-00

Drawing code

4

Owner type

03

Owner location

San Francisco, CA, US

Examiner

EVANKO, PATRICIA MALESARDI

Law office

N10

Current location

PUBLICATION AND ISSUE SECTION

Holders and representatives

Holders

Medallia, Inc.

Representatives

Amir Tabarrok KXT LAW, LLP

Technical classification

Nice Classes

Class 9Class 42

Vienna Codes

No Vienna codes available.

Goods and services

Class 9

downloadable software for surveyingtrackinggatheringmonitoringpredicting and analyzing customeremployeebusiness and product data to improve customer satisfactionoperational efficiencyemployee productivitybusiness operationsbusiness productivity; downloadable software for trackinggatheringmonitoringanalyzingpublishing feedback and reviews on social media sites; downloadable software for analyzingresponding tomaking process improvements based on social media data; downloadable computer software using artificial intelligence and machine learning to detect patternspredict behavioridentify risks and opportunities to optimize customeremployeebusiness and product experience and improve business actions or decisions; downloadable computer software using artificial intelligence and machine learning to identify customer and employee needs and sentimentto analyze customer and employee experiencesto predict customer and employee behavior; downloadable software for gathering and aggregating data from multiple sources to resolve customer identities and provide a holistic view of a customerbusiness unitemployee experience or journey; downloadable computer software for use in gathering and analyzing feedback from diverse customer or employee interaction channels; downloadable computer software for enabling solicitation of feedback from diverse channels; downloadable computer software for use in text analytics to determine and take action based on topics and sentiment from customer and employee feedback; downloadable computer software for use in the field of customer experience management and enterprise feedback management; downloadable computer software for application and database integration and management; downloadable computer software for generatingcollectingobtainingcapturingsearchingmanagingprocessingreviewingeditingviewingorganizingmodifyingtransmittingproducingpostingsharingretrievingreceivingstoring electronic documentsdatainformationcontent; downloadable computer software for generatingcollectingobtainingcapturingsearchingmanagingprocessingreviewingeditingviewingorganizingmodifyingtransmittingproducingpostingsharingretrievingreceivingstoring textaudiovisual and multimedia datainformation and content; downloadable computer software using artificial intelligence for generatingcollectingobtainingcapturingsearchingmanagingprocessingreviewingeditingviewingorganizingmodifyingtransmittingproducingpostingsharingretrievingreceivingstoring electronic documentsdatainformationcontent; downloadable computer software for the provision of electronic digitizing and storage of document imagesdata and text; downloadable computer software for use in creation and storage of documentsreports and forms; downloadable computer software for use as an application programming interface (API); downloadable computer software platforms for business purposes; downloadable software for enabling predictive analytics and data science modeling to predict customer experience and behaviordetect business anomaliesimprove business actions or decisions along a customer or employee life-cycle or journey

Class 42

software as a service (SAAS) featuring software for use in surveyingtrackinggatheringmonitoringpredicting and analyzing customeremployeebusiness and product data to improve customeremployeebusiness and product satisfactionoperational efficiencyemployee productivitybusiness operationsbusiness productivity; software as a service (SAAS) featuring software for use in surveyingtrackinggatheringmonitoringanalyzingpublishing feedback and reviews on social media sites; software as a service (SAAS) featuring software for analyzingresponding tomaking process improvements based on social media data; software as a service (SAAS) featuring software using artificial intelligence and machine learning to detect patternspredict behavioridentify risks and opportunities to optimize customeremployeebusiness and product experience and improve business actions or decisions; software as a service (SAAS) featuring software using artificial intelligence and machine learning to identify customer and employee needs and sentimentto analyze customer and employee experiencesto predict and analyze customer and employee behavior; software as a service (SAAS) featuring software for gathering and aggregating data from multiple sources to resolve customer identities and provide a holistic view of a customerbusiness unitemployee experience or journey; software as a service (SAAS) featuring software for use in gathering and analyzing feedback from diverse customer or employee interaction channels; software as a service (SAAS) featuring software for enabling solicitation of feedback from diverse channels; software as a service (SAAS) featuring software for use in text analytics to determine and take action based on topics and sentiment from customer and employee feedback; software as a service (SAAS) featuring software for use in the field of customer experience management and enterprise feedback management; providing temporary use of non-downloadable computer software for application and database integration and management; providing temporary use of non-downloadable computer software for generatingcollectingobtainingcapturingsearchingmanagingprocessingreviewingeditingviewingorganizingmodifyingtransmittingproducingpostingsharingretrievingreceivingstoring electronic documentsdatainformationcontent; providing temporary use of non-downloadable computer software for generatingcollectingobtainingcapturingsearchingmanagingprocessingreviewingeditingviewingorganizingmodifyingtransmittingproducingpostingsharingretrievingreceivingstoring textaudiovisual and multimedia datainformation and content; providing temporary use of non-downloadable computer software using artificial intelligence for generatingcollectingobtainingcapturingsearchingmanagingprocessingreviewingeditingviewingorganizingmodifyingtransmittingproducingpostingsharingretrievingreceivingstoring electronic documentsdatainformationcontent; providing temporary use of non-downloadable computer software for the provision of electronic digitizing and storage of document imagesdata and text; providing temporary use of non-downloadable computer software for use in creation and storage of documentsreports and forms; providing temporary use of non-downloadable computer software for use as an application programming interface (API); providing temporary use of non-downloadable computer software platforms for business purposes; software as a service (SAAS) featuring software for enabling predictive analytics and data science modeling to predict customer experience and behaviordetect business anomaliesimprove business actions or decisions along customer or employee lifecycle or journey

Publications

History of USPTO decisions and trademark events.

31 publications found

E815

TEAS SECTION 8 & 15 RECEIVED

08/10/2026

REM1

COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED

08/11/2025

TCCA

TEAS CHANGE OF CORRESPONDENCE RECEIVED

06/05/2025

ARAA

ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED

06/05/2025

REAP

TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED

06/05/2025

TCCA

TEAS CHANGE OF CORRESPONDENCE RECEIVED

07/05/2022

ARAA

ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED

07/05/2022

REAP

TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED

07/05/2022

CHAN

APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED

03/05/2021

TCCA

TEAS CHANGE OF CORRESPONDENCE RECEIVED

03/05/2021

EWAF

TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS

03/05/2021

ARAA

ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED

03/05/2021

REAP

TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED

03/05/2021

COAR

TEAS CHANGE OF OWNER ADDRESS RECEIVED

03/05/2021

R.PR

REGISTERED-PRINCIPAL REGISTER

08/11/2020

NPUB

OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED

05/26/2020

PUBO

PUBLISHED FOR OPPOSITION

05/26/2020

NONP

NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED

05/06/2020

CNSA

APPROVED FOR PUB - PRINCIPAL REGISTER

04/10/2020

TEME

TEAS/EMAIL CORRESPONDENCE ENTERED

04/09/2020

CRFA

CORRESPONDENCE RECEIVED IN LAW OFFICE

04/08/2020

TROA

TEAS RESPONSE TO OFFICE ACTION RECEIVED

04/08/2020

CHAN

APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED

02/12/2020

COAR

TEAS CHANGE OF OWNER ADDRESS RECEIVED

02/12/2020

GEAN

NOTIFICATION OF EXAMINER'S AMENDMENT/PRIORITY ACTION E-MAILED

11/19/2019

GEAP

EXAMINER'S AMENDMENT/PRIORITY ACTION E-MAILED

11/19/2019

EPEN

COMBINED EXAMINER'S AMENDMENT/PRIORITY ACTION AUTOMATIC ENTRY

11/19/2019

CPEA

EXAMINERS AMENDMENT AND/OR PRIORITY ACTION - COMPLETED

11/19/2019

DOCK

ASSIGNED TO EXAMINER

11/14/2019

NWOS

NEW APPLICATION OFFICE SUPPLIED DATA ENTERED

09/18/2019

NWAP

NEW APPLICATION ENTERED

09/10/2019

Continuous trademark protection

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