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Official data from USPTO

GENESYS UNIVERSAL SCRIPTING

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Active USPTO registrationType: WordOffice: United States

Quick snapshot

GENESYS UNIVERSAL SCRIPTING

ST13

US500000087913577

Class

9

Filing

87913577

Registration

5601392

Risk and opportunity diagnosis

Executive reading for naming, filing, and monitoring decisions.

USPTO status

Active USPTO registration

Case type

Application and registration

Recorded events

29

Latest update

05/08/2025

Trademark type

Word

Nice classes

9

Filing date

05/09/2018

Registration date

11/06/2018

Expiration date

-

Complete case details

Structured fields from the responsible authority and the official record.

Status date

07/26/2024

Last transaction

05/08/2025

Responsible office

United States Patent and Trademark Office

Status code

702

Official register

Principal Register

First use anywhere

01/01/2018

First use in commerce

01/01/2018

Drawing code

4

Owner type

03

Owner location

MENLO PARK, CA

Examiner

REGAN, BRENDAN

Current location

FILE DESTROYED

Holders and representatives

Holders

GENESYS CLOUD SERVICES, INC.
Genesys Telecommunications Laboratories, Inc.

Representatives

Margaret J. Baumgartner

Technical classification

Nice Classes

Class 9

Vienna Codes

No Vienna codes available.

Goods and services

Class 9

a web-based interface being computer software which provides automated scripting and knowledge assistance to usersin a contact center or enterprise settingspecifically presenting a script or classification through the interface to the users and providing the users with visual representations and insight into details of an omni-channel customer service interaction in that setting

Publications

History of USPTO decisions and trademark events.

29 publications found

ASCK

ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY

02/12/2025

NA85

NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED

07/26/2024

C15A

REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.

07/26/2024

APRE

CASE ASSIGNED TO POST REGISTRATION PARALEGAL

07/26/2024

E815

TEAS SECTION 8 & 15 RECEIVED

01/11/2024

REM1

COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED

11/06/2023

ASGN

AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP

12/21/2022

CHAN

APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED

11/18/2020

TCCA

TEAS CHANGE OF CORRESPONDENCE RECEIVED

11/18/2020

EWAF

TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS

11/18/2020

ARAA

ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED

11/18/2020

REAP

TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED

11/18/2020

COAR

TEAS CHANGE OF OWNER ADDRESS RECEIVED

11/18/2020

ASCK

ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY

02/27/2019

ARAA

ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED

02/04/2019

REAP

TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED

02/04/2019

R.PR

REGISTERED-PRINCIPAL REGISTER

11/06/2018

NPUB

OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED

08/21/2018

PUBO

PUBLISHED FOR OPPOSITION

08/21/2018

NONP

NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED

08/01/2018

ALIE

ASSIGNED TO LIE

07/09/2018

CNSA

APPROVED FOR PUB - PRINCIPAL REGISTER

06/22/2018

XAEC

EXAMINER'S AMENDMENT ENTERED

06/08/2018

GNEN

NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED

06/08/2018

GNEA

EXAMINERS AMENDMENT E-MAILED

06/08/2018

CNEA

EXAMINERS AMENDMENT -WRITTEN

06/08/2018

DOCK

ASSIGNED TO EXAMINER

06/02/2018

NWOS

NEW APPLICATION OFFICE SUPPLIED DATA ENTERED

05/17/2018

NWAP

NEW APPLICATION ENTERED

05/12/2018

Continuous trademark protection

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