REM1
COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
06/30/2025
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Official data from USPTO
KATE
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Active USPTO registrationType: WordOffice: United States
Risk and opportunity diagnosis
Executive reading for naming, filing, and monitoring decisions.
USPTO status
Active USPTO registration
Case type
Application and registration
Recorded events
63
Latest update
07/01/2025
Trademark type
Word
Nice classes
35, 42
Filing date
10/05/2017
Registration date
06/30/2020
Expiration date
-
Complete case details
Structured fields from the responsible authority and the official record.
Status date
06/30/2020
Last transaction
07/01/2025
Responsible office
United States Patent and Trademark Office
Status code
700
Official register
Principal Register
Filing basis
Intent to use
First use anywhere
10/01/2017
First use in commerce
09/01/2019
Drawing code
4
Owner type
03
Owner location
MENLO PARK, US
Examiner
HINES, REGINA
Law office
M50
Current location
PUBLICATION AND ISSUE SECTION
Holders and representatives
Holders
GENESYS CLOUD SERVICES, INC.
GENESYS TELECOMMUNICATIONS LABORATORIES,INC.
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Representatives
Margaret J. Baumgartner
Technical classification
Nice Classes
Class 35Class 42
Vienna Codes
No Vienna codes available.
Goods and services
Class 35
BUSINESS MANAGEMENT CONSULTANCY; DATA PROCESSING SERVICES; COMMERCIAL CONSULTANCY AND ANALYSIS RELATING TO CONTACT CENTER MANAGEMENT; ALL OF THE ABOVE RENDERED IN THE FIELD OF COGNITIVE COMPUTING TECHNOLOGIES THAT PROVIDE MULTI-MODAL NATURAL LANGUAGE PROCESSINGPREDICTIVE ANALYTICS AND MACHINE LEARNING FOR CONTEXTUAL ANALYSIS IN CONNECTION WITH CUSTOMER AGENT INTERACTIONS
Class 42
Consultancy services in the field of design and development of computer hardware systems; consultancy services in the field of maintenance of computer software for computer systems; providing temporary use of online non-downloadable cloud based software for contact center management; providing temporary use of non-downloadable cloud based software for augmenting live agent interactions with customersspecifically for use in the collection and analysis of data utilizing natural language processingcomputational linguisticsinformation retrievalpredictive analyticsmachine learning in connection with interactive voice responseautomated call distribution and customer agent interaction
Publications
History of USPTO decisions and trademark events.
63 publications found
ASCK
ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
02/12/2025
ASGN
AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
12/21/2022
TCCA
TEAS CHANGE OF CORRESPONDENCE RECEIVED
11/18/2020
ARAA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
11/18/2020
REAP
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
11/18/2020
R.PR
REGISTERED-PRINCIPAL REGISTER
06/30/2020
SUNA
NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
05/26/2020
CNPR
ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
05/23/2020
TEME
TEAS/EMAIL CORRESPONDENCE ENTERED
05/13/2020
CRFA
CORRESPONDENCE RECEIVED IN LAW OFFICE
05/12/2020
TROA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
05/12/2020
EEXT
SOU TEAS EXTENSION RECEIVED
03/09/2020
TROA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
03/09/2020
CHAN
APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
03/04/2020
TCCA
TEAS CHANGE OF CORRESPONDENCE RECEIVED
03/04/2020
EWAF
TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS
03/04/2020
ARAA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
03/04/2020
REAP
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
03/04/2020
COAR
TEAS CHANGE OF OWNER ADDRESS RECEIVED
03/04/2020
CNRT
NON-FINAL ACTION MAILED
11/12/2019
CNRT
SU - NON-FINAL ACTION - WRITTEN
11/12/2019
XAEC
EXAMINER'S AMENDMENT ENTERED
10/18/2019
GNEN
NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
10/17/2019
GNEA
EXAMINERS AMENDMENT E-MAILED
10/17/2019
SNEA
SU-EXAMINER'S AMENDMENT WRITTEN
10/17/2019
EXRA
NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
09/11/2019
SUPC
STATEMENT OF USE PROCESSING COMPLETE
09/10/2019
EX1G
SOU EXTENSION 1 GRANTED
09/10/2019
AITU
CASE ASSIGNED TO INTENT TO USE PARALEGAL
09/10/2019
IUAF
USE AMENDMENT FILED
09/06/2019
EXT1
SOU EXTENSION 1 FILED
09/06/2019
EEXT
SOU TEAS EXTENSION RECEIVED
09/06/2019
EISU
TEAS STATEMENT OF USE RECEIVED
09/06/2019
NOAM
NOA E-MAILED - SOU REQUIRED FROM APPLICANT
03/12/2019
ASCK
ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
02/27/2019
NPUB
OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
01/15/2019
PUBO
PUBLISHED FOR OPPOSITION
01/15/2019
NONP
NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
12/26/2018
CNSA
APPROVED FOR PUB - PRINCIPAL REGISTER
12/06/2018
XAEC
EXAMINER'S AMENDMENT ENTERED
11/29/2018
ALIE
ASSIGNED TO LIE
11/29/2018
GNEN
NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
11/29/2018
GNEA
EXAMINERS AMENDMENT E-MAILED
11/29/2018
CNEA
EXAMINERS AMENDMENT -WRITTEN
11/29/2018
UNDC
UNDELIVERABLE MAIL - COURTESY COPY MAILED
09/12/2018
GPRN
NOTIFICATION OF PRIORITY ACTION E-MAILED
09/11/2018
GPRA
PRIORITY ACTION E-MAILED
09/11/2018
CPRA
PRIORITY ACTION WRITTEN
09/11/2018
ZZZX
PREVIOUS ALLOWANCE COUNT WITHDRAWN
07/31/2018
PBCR
WITHDRAWN FROM PUB - OG REVIEW QUERY
07/24/2018
CNSA
APPROVED FOR PUB - PRINCIPAL REGISTER
06/30/2018
TEME
TEAS/EMAIL CORRESPONDENCE ENTERED
06/29/2018
CRFA
CORRESPONDENCE RECEIVED IN LAW OFFICE
06/29/2018
TROA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
06/29/2018
ARAA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
06/19/2018
REAP
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
06/19/2018
GNRN
NOTIFICATION OF NON-FINAL ACTION E-MAILED
12/31/2017
GNRT
NON-FINAL ACTION E-MAILED
12/31/2017
CNRT
NON-FINAL ACTION WRITTEN
12/31/2017
DOCK
ASSIGNED TO EXAMINER
12/22/2017
NWOS
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
10/12/2017
NWAP
NEW APPLICATION ENTERED
10/09/2017
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