NA85
NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
06/13/2025
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Official data from USPTO
G
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Active USPTO registrationType: CombinedOffice: United States
Risk and opportunity diagnosis
Executive reading for naming, filing, and monitoring decisions.
USPTO status
Active USPTO registration
Case type
Application and registration
Recorded events
46
Latest update
06/14/2025
Trademark type
Combined
Nice classes
9, 35, 38, 42
Filing date
04/25/2017
Registration date
02/26/2019
Expiration date
-
Complete case details
Structured fields from the responsible authority and the official record.
Status date
06/13/2025
Last transaction
06/14/2025
Responsible office
United States Patent and Trademark Office
Status code
702
Official register
Principal Register
Filing basis
Intent to use
First use anywhere
06/30/2017
First use in commerce
06/30/2017
Drawing code
3
Owner type
03
Owner location
MENLO PARK, CA
Examiner
ROACH, APRIL
Current location
Historical data usage
Mark description
The mark consists of an abstract lowercase "G" made from the convergence of three round forms.
Holders and representatives
Holders
GENESYS CLOUD SERVICES, INC.
GENESYS TELECOMMUNICATIONS LABORATORIES,INC.
Representatives
Ryan P. Hiler Taft Stettinius & Hollister LLP
Technical classification
Nice Classes
Class 9Class 35Class 38Class 42
Vienna Codes
No Vienna codes available.
Goods and services
Class 9
Computer software for contact center management; downloadable cloud computer software for contact center management; computer telephony softwarecomputer and telecommunications programs for combining and integrating voice and data communications with computer technologiesfor controllingmonitoringanalyzingrecordingprovidingprogramminginteracting with and responding to voice or electronic informationfor controlling internal and external voice and data communication for an organization's computer systemfor handling and integrating an organization's directory servicesoperator servicesadministrative servicesreporting servicesanswering servicescall routingcall distributionout calling servicesvoice response and customizedcustomer specific applications in the customer service field; software for workforce management and speech recognition and analyticsinstruction manuals sold or distributed therewith as a unit
Class 35
Designing and managing for others outbound marketing campaigns and providing online reporting of such campaigns; personnel managementemployee motivation and incentive programsconducting employee incentive award programs for motivation of employees via recognition and bonuses of customer service center employees to promote high-quality customer service; advertising and business marketing servicesdesigning and managing for others outbound marketing campaigns and providing online reporting of such campaigns; contact center workforce management servicespersonnel management services; operating on-line marketplace featuring applications for management of contact centersworkforce management and speech recognition and analytics; and automated provision and distribution of information and automated outbound calls using recordings and speech synthesistelemarketing services and promoting the goods and services of others via automated outbound pre-recorded calls
Class 38
Telecommunications servicesvoice over internet protocol (VOIP) services and hosted private branch exchange (PBX) services
Class 42
Providing temporary use of on-line non-downloadable cloud computing software for contact center management; providing use of on-line non-downloadable software and applications for an organization's handling and integration of voice and data communication and computer technologiesdirectory servicesoperator servicesadministrative servicesreporting servicesanswering servicescall routingcall distributionoutcalling servicesvoice responserecording servicesspeech analytics servicesworkforce management services; installation and maintenance of computer software; monitoring of computer systemsmonitoring by remote access to ensure proper functioning; technical support servicesdiagnosing and troubleshooting of computer hardware and software problems; professional servicescustomization and configuration in the nature of design and development of computer software; automated operator and messaging systemsproviding temporary use of online non-downloadable software for automated telephone operator and messaging functions
Publications
History of USPTO decisions and trademark events.
46 publications found
C15A
REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
06/13/2025
APRE
CASE ASSIGNED TO POST REGISTRATION PARALEGAL
06/11/2025
E815
TEAS SECTION 8 & 15 RECEIVED
02/18/2025
ASCK
ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
02/12/2025
REM1
COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
02/26/2024
ASGN
AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
12/07/2022
CHAN
APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
11/18/2020
TCCA
TEAS CHANGE OF CORRESPONDENCE RECEIVED
11/18/2020
ARAA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
11/18/2020
REAP
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
11/18/2020
COAR
TEAS CHANGE OF OWNER ADDRESS RECEIVED
11/18/2020
ASCK
ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
02/27/2019
R.PR
REGISTERED-PRINCIPAL REGISTER
02/26/2019
ARAA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
02/04/2019
REAP
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
02/04/2019
SUNA
NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
01/25/2019
CNPR
ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
01/24/2019
SUPC
STATEMENT OF USE PROCESSING COMPLETE
01/04/2019
AITU
CASE ASSIGNED TO INTENT TO USE PARALEGAL
01/04/2019
IUAF
USE AMENDMENT FILED
12/03/2018
EISU
TEAS STATEMENT OF USE RECEIVED
12/03/2018
NOAM
NOA E-MAILED - SOU REQUIRED FROM APPLICANT
10/30/2018
NPUB
OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
09/04/2018
PUBO
PUBLISHED FOR OPPOSITION
09/04/2018
NONP
NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
08/15/2018
CNSA
APPROVED FOR PUB - PRINCIPAL REGISTER
07/24/2018
XAEC
EXAMINER'S AMENDMENT ENTERED
07/24/2018
GNEN
NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
07/24/2018
GNEA
EXAMINERS AMENDMENT E-MAILED
07/24/2018
CNEA
EXAMINERS AMENDMENT -WRITTEN
07/24/2018
ARAA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
07/09/2018
REAP
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
07/09/2018
GNFN
NOTIFICATION OF FINAL REFUSAL EMAILED
01/24/2018
GNFR
FINAL REFUSAL E-MAILED
01/24/2018
CNFR
FINAL REFUSAL WRITTEN
01/24/2018
TEME
TEAS/EMAIL CORRESPONDENCE ENTERED
01/23/2018
CRFA
CORRESPONDENCE RECEIVED IN LAW OFFICE
01/22/2018
TROA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
01/22/2018
GNRN
NOTIFICATION OF NON-FINAL ACTION E-MAILED
07/21/2017
GNRT
NON-FINAL ACTION E-MAILED
07/21/2017
CNRT
NON-FINAL ACTION WRITTEN
07/21/2017
DOCK
ASSIGNED TO EXAMINER
07/20/2017
MDSC
NOTICE OF DESIGN SEARCH CODE E-MAILED
05/03/2017
NWOS
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
05/02/2017
NWAP
NEW APPLICATION ENTERED
04/28/2017
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