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Official data from USPTO

CUSTOMER FRICTION FACTOR

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Active USPTO registrationType: WordOffice: United States

Quick snapshot

CUSTOMER FRICTION FACTOR

ST13

US500000087052898

Class

35

Filing

87052898

Registration

5414756

Risk and opportunity diagnosis

Executive reading for naming, filing, and monitoring decisions.

USPTO status

Active USPTO registration

Case type

Application and registration

Recorded events

38

Latest update

03/16/2025

Trademark type

Word

Nice classes

35

Filing date

05/27/2016

Registration date

02/27/2018

Expiration date

-

Complete case details

Structured fields from the responsible authority and the official record.

Status date

03/15/2025

Last transaction

03/16/2025

Responsible office

United States Patent and Trademark Office

Status code

701

Official register

Supplemental Register

First use anywhere

03/07/2017

First use in commerce

03/07/2017

Drawing code

4

Owner type

03

Owner location

Plano, TX

Examiner

BUTLER, MIDGE

Current location

Historical data usage

Holders and representatives

Holders

NTT Data, Inc.

Representatives

Michelle L. Mehok Pillsbury Winthrop Shaw Pittman LLP

Technical classification

Nice Classes

Class 35

Vienna Codes

No Vienna codes available.

Goods and services

Class 35

Business management consulting with relation to strategymarketingsalesoperationproduct design particularly specializing in the use of analytic and statistic models for the understanding and predicting of consumersbusinessesmarket trends and actions; consumer strategy business consulting in the fields of marketingsalesoperationproduct design particularly specializing in the use of analytic and statistic models for the understanding and predicting of consumersbusinessesmarket trends and actions; business research services in the nature of evaluating customer interactions that have positive or negative impacts on customer experience

Publications

History of USPTO decisions and trademark events.

38 publications found

NAS8

NOTICE OF ACCEPTANCE OF SEC. 8 - E-MAILED

03/15/2025

8.OK

REGISTERED - SEC. 8 (6-YR) ACCEPTED

03/15/2025

APRE

CASE ASSIGNED TO POST REGISTRATION PARALEGAL

03/15/2025

ES8R

TEAS SECTION 8 RECEIVED

07/24/2024

REM1

COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED

02/27/2023

TCCA

TEAS CHANGE OF CORRESPONDENCE RECEIVED

09/05/2022

ARAA

ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED

09/05/2022

REAP

TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED

09/05/2022

R.SR

REGISTERED-SUPPLEMENTAL REGISTER

02/27/2018

PREV

LAW OFFICE PUBLICATION REVIEW COMPLETED

01/23/2018

EXPT

EXPARTE APPEAL TERMINATED

01/16/2018

CNTA

APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER

01/16/2018

XAEC

EXAMINER'S AMENDMENT ENTERED

01/16/2018

GNEN

NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED

01/15/2018

GNEA

EXAMINERS AMENDMENT E-MAILED

01/15/2018

CNEA

EXAMINERS AMENDMENT -WRITTEN

01/15/2018

RDX3

NOTIFICATION FOR REQ FOR RECON DENIED NO APPEAL FILED

11/08/2017

RDX1

ACTION FOR REQ FOR RECON DENIED NO APPEAL FILED E-MAILED

11/08/2017

RRDX

ACTION REQ FOR RECON DENIED NO APPEAL FILED COUNTED NOT MAILED

11/08/2017

TEME

TEAS/EMAIL CORRESPONDENCE ENTERED

10/14/2017

CRFA

CORRESPONDENCE RECEIVED IN LAW OFFICE

10/14/2017

ALIE

ASSIGNED TO LIE

10/12/2017

ERFR

TEAS REQUEST FOR RECONSIDERATION RECEIVED

09/28/2017

EXPI

EX PARTE APPEAL-INSTITUTED

09/28/2017

JURT

JURISDICTION RESTORED TO EXAMINING ATTORNEY

09/28/2017

EXAF

EXPARTE APPEAL RECEIVED AT TTAB

09/28/2017

GNFN

NOTIFICATION OF FINAL REFUSAL EMAILED

03/28/2017

GNFR

FINAL REFUSAL E-MAILED

03/28/2017

CNFR

FINAL REFUSAL WRITTEN

03/28/2017

TEME

TEAS/EMAIL CORRESPONDENCE ENTERED

03/16/2017

CRFA

CORRESPONDENCE RECEIVED IN LAW OFFICE

03/15/2017

TROA

TEAS RESPONSE TO OFFICE ACTION RECEIVED

03/15/2017

GNRN

NOTIFICATION OF NON-FINAL ACTION E-MAILED

09/15/2016

GNRT

NON-FINAL ACTION E-MAILED

09/15/2016

CNRT

NON-FINAL ACTION WRITTEN

09/15/2016

DOCK

ASSIGNED TO EXAMINER

09/12/2016

NWOS

NEW APPLICATION OFFICE SUPPLIED DATA ENTERED

06/06/2016

NWAP

NEW APPLICATION ENTERED

05/31/2016

Continuous trademark protection

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