REM2
COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
03/21/2026
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Official data from USPTO
INVOCA
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Active USPTO registrationType: WordOffice: United States
Risk and opportunity diagnosis
Executive reading for naming, filing, and monitoring decisions.
USPTO status
Active USPTO registration
Case type
Application and registration
Recorded events
52
Latest update
03/22/2026
Trademark type
Word
Nice classes
42
Filing date
09/09/2014
Registration date
03/21/2017
Expiration date
-
Complete case details
Structured fields from the responsible authority and the official record.
Status date
09/13/2023
Last transaction
03/22/2026
Responsible office
United States Patent and Trademark Office
Status code
702
Official register
Principal Register
Filing basis
Intent to use
First use anywhere
11/18/2013
First use in commerce
11/18/2013
Drawing code
4
Owner type
03
Owner location
Santa Barbara, CA, US
Examiner
BRADLEY, EVELYN
Law office
L50
Current location
TMEG LAW OFFICE 105
Holders and representatives
Holders
INVOCA, INC.
Representatives
Christopher J. Palermo Baker Botts L.L.P.
Technical classification
Nice Classes
Class 42
Vienna Codes
No Vienna codes available.
Goods and services
Class 42
Application service provider (ASP) servicesSoftware as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for use in the field of program managementmarketing automationcustomer interaction management including salesmarketingcustomer support call centercommunication software for connecting callers with salesmarketingcustomer support call centersmonitoring consumer interactions with salesmarketingcustomer support call centersdata collectiondata miningspeech processingfor analyzing collected and determined data for the purpose of consumer profilingcustomer acquisitionreal-time and non-real-time customer analysisimplicit and explicit customer and prospective customer data capturecustomer engagement optimizationcustomer experience enhancements; Application service provider (ASP) services)Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for call processing; Application service provider (ASP) services)Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for interfacing with customers and integration of customer service communication data in the field of business process technologyoperational sustainabilitycommunication systemsmarketing automation systems; Application service provider (ASP) services)Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for facilitating inbound and outbound telephone and online communications; Application service provider (ASP) services featuring software for enhancing and filtering inbound customer and prospective customer communications including improved targeting of customer and prospective customer communications; Application service provider (ASP) services)Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for the management and operation of telephone sales and support communication centers; Application service provider (ASP) services)Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for interacting with and marketing to potential customers; Application service provider (ASP) services featuring software for matching consumers with professionals in the field of residential and commercial services; Application service provider (ASP) services)Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for the placement of advertisements and online advertisements; Application service provider (ASP) services)Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for the preparing and managing advertisements for others; Application service provider (ASP) services)Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for processing calls and message inquiries regarding advertised goods and services; Application service provider (ASP) services)Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for management of marketing programs including the managementtrackingscoringreporting of online and offline communications with customers and prospective customer; Application service provider (ASP) services)Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for the toll-free promotion of goods and services; Application service provider (ASP) services)Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for the generation and collection of information pertaining to procurementbuyingselling and tendering information and opportunities relating to goods and services; Application service provider (ASP) services)Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for internet advertising and marketingcustomer acquisitioncustomer generationcustomer interactionconsumer engagementcustomer supportcustomer service management; Application service provider (ASP) services)Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for managing and analyzing customer interaction information and data collection; Application service provider (ASP) services)Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for statistical data analysis and reporting; Application service provider (ASP) services)Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for statistical data analysis and reporting of implicit and explicit customer data for routingbridgingfilteringmonitoring voice communications of customers and for the integrationcomparisonanalysis of said customer interaction data in voice communications; Application service provider (ASP) services)Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for dissemination of advertising via data networks and the Internet; Application service provider (ASP) services)Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring marketing software for creatingmanagingdeliveringautomating and measuring online marketing campaigns and collectinganalyzing and reporting data produced from online marketing campaigns; Application service provider (ASP) servicesSoftware as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for managing customer relationships and for analyzing customer service data for the purpose of improving customer supportcustomer servicefacilitating customer communicationthe ability of goods and service providers to informengage and connect with their customers to allow them to participate in discussions with their customersto get customer feedback; Application service provider (ASP) services)Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for prospective-customer and customer management software for managing online marketing campaignspreparing reports about prospective and current customersidentifying sales opportunitiestracking customer interactions and accessing related reports; Application service provider (ASP) services)Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for managing processes for customer interactions and customer relationships; Application service provider (ASP) services)Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for distributing marketing messagesanalyzing dataaccessing customer data for leveraging mobile technologies; Application service provider (ASP) services)Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for implementing call centersincluding interactive voice response modulestime-based call routingcaller ID routingvoicemailvoice mail accessvoicemail notificationcall forwardingcall transferring and call logging; Application service provider (ASP) services)Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for routing incoming calls based on caller-selected choicescustomer data from external systems or call center-defined choices; andApplication service provider (ASP) services)Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for placing advertisements for others; Application service provider (ASP) servicesSoftware as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for call processing in the field of marketing campaign and program management; Application service provider (ASP) servicesSoftware as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for marketing automationcustomer interaction managementvoice and image processing and for consumer profiling using collected and determined data; Application service provider (ASP) servicesSoftware as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for analyzing data for the purpose of customer acquisitioncustomer engagement optimization and customer experience enhancement and for real-time and non-real-time customer analysis and implicit and explicit customer and customer prospect data capture; Application service provider (ASP) servicesSoftware as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for marketingpromoting and advertising services of third parties on a mobile device of a customer or prospective customer; Application service provider (ASP) servicesSoftware as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for placing in-application advertisements; Application service provider (ASP) servicesSoftware as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for managing advertising via the internet and e-mail communicationsfor managing marketing leads obtained from the internetorganizing e-mail targeted marketing plansmanaging marketing projects via the internete-mail and mobile communication devicesfor managing direct target marketing provided via e-mail and mobile communication devices; Application service provider (ASP) servicesSoftware as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for managing direct e-mail marketing campaigns and for collectinganalyzing and reporting data produced from direct e-mail marketing campaigns; Application service provider (ASP) servicesSoftware as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for forming virtual communities and engaging in social networking; Application service provider (ASP) servicesSoftware as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for direct-mail electronic communication; Application service provider (ASP) servicesSoftware as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for uploading photos for use in social marketing; Application service provider (ASP) servicesSoftware as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for implementing call centersincluding call group managementconference call setup and managementpresence management; Application service provider (ASP) servicesSoftware as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for managing social media interactions and social media campaigns; Application service providerhostingmanagingdevelopinganalyzingmaintaining applicationssoftware and web sites of others in the fields of internet advertising and marketingcustomer acquisition and consumer engagement
Publications
History of USPTO decisions and trademark events.
52 publications found
NA85
NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
09/13/2023
C15A
REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
09/13/2023
APRE
CASE ASSIGNED TO POST REGISTRATION PARALEGAL
09/13/2023
E815
TEAS SECTION 8 & 15 RECEIVED
03/14/2023
ASCK
ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
06/23/2022
REM1
COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
03/21/2022
ASCK
ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
10/27/2021
TCCA
TEAS CHANGE OF CORRESPONDENCE RECEIVED
10/26/2020
ARAA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
10/26/2020
REAP
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
10/26/2020
CHAN
APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
04/01/2019
COAR
TEAS CHANGE OF OWNER ADDRESS RECEIVED
04/01/2019
R.PR
REGISTERED-PRINCIPAL REGISTER
03/21/2017
SUNA
NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
02/16/2017
CNPR
ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
02/15/2017
SUPC
STATEMENT OF USE PROCESSING COMPLETE
02/04/2017
AITU
CASE ASSIGNED TO INTENT TO USE PARALEGAL
02/03/2017
IUAF
USE AMENDMENT FILED
01/17/2017
EISU
TEAS STATEMENT OF USE RECEIVED
01/17/2017
ARAA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
09/20/2016
REAP
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
09/20/2016
EXRA
NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
08/25/2016
EX1G
SOU EXTENSION 1 GRANTED
08/23/2016
EXT1
SOU EXTENSION 1 FILED
08/23/2016
EEXT
SOU TEAS EXTENSION RECEIVED
08/23/2016
NOAM
NOA E-MAILED - SOU REQUIRED FROM APPLICANT
03/01/2016
NPUB
OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
01/05/2016
PUBO
PUBLISHED FOR OPPOSITION
01/05/2016
NONP
NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
12/16/2015
PREV
LAW OFFICE PUBLICATION REVIEW COMPLETED
12/02/2015
CNSA
APPROVED FOR PUB - PRINCIPAL REGISTER
11/24/2015
XAEC
EXAMINER'S AMENDMENT ENTERED
11/24/2015
GNEN
NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
11/24/2015
GNEA
EXAMINERS AMENDMENT E-MAILED
11/24/2015
CNEA
EXAMINERS AMENDMENT -WRITTEN
11/24/2015
TEME
TEAS/EMAIL CORRESPONDENCE ENTERED
10/28/2015
CRFA
CORRESPONDENCE RECEIVED IN LAW OFFICE
10/27/2015
ERFR
TEAS REQUEST FOR RECONSIDERATION RECEIVED
10/27/2015
GNFN
NOTIFICATION OF FINAL REFUSAL EMAILED
04/27/2015
GNFR
FINAL REFUSAL E-MAILED
04/27/2015
CNFR
FINAL REFUSAL WRITTEN
04/27/2015
TEME
TEAS/EMAIL CORRESPONDENCE ENTERED
04/23/2015
CRFA
CORRESPONDENCE RECEIVED IN LAW OFFICE
04/23/2015
ALIE
ASSIGNED TO LIE
04/15/2015
TROA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
04/09/2015
GNRN
NOTIFICATION OF NON-FINAL ACTION E-MAILED
12/29/2014
GNRT
NON-FINAL ACTION E-MAILED
12/29/2014
CNRT
NON-FINAL ACTION WRITTEN
12/29/2014
DOCK
ASSIGNED TO EXAMINER
12/19/2014
NWOS
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
09/22/2014
NWAP
NEW APPLICATION ENTERED
09/20/2014
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