TCCA
TEAS CHANGE OF CORRESPONDENCE RECEIVED
06/29/2026
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Official data from USPTO
ZIPWIRE
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Active USPTO registrationType: WordOffice: United States
Risk and opportunity diagnosis
Executive reading for naming, filing, and monitoring decisions.
USPTO status
Active USPTO registration
Case type
Application and registration
Recorded events
55
Latest update
06/30/2026
Trademark type
Word
Nice classes
42
Filing date
11/19/2013
Registration date
08/02/2016
Expiration date
-
Complete case details
Structured fields from the responsible authority and the official record.
Status date
02/13/2023
Last transaction
06/30/2026
Responsible office
United States Patent and Trademark Office
Status code
702
Official register
Principal Register
Filing basis
Intent to use
First use anywhere
11/13/2013
First use in commerce
11/13/2013
Drawing code
4
Owner type
03
Owner location
WESTFORD, MA, US
Examiner
BRADLEY, EVELYN
Law office
L50
Current location
TMEG LAW OFFICE 105
Holders and representatives
Holders
ALVARIA, INC.
Aspect Software, Inc.
Aspect Software, Inc.
Representatives
Daniel J. Bourque Maine Cernota & Curran
Technical classification
Nice Classes
Class 42
Vienna Codes
No Vienna codes available.
Goods and services
Class 42
Software as a service (SAAS) serviceshosting software for use by otherssoftware for managing and controlling customer contact centers systemsassociated software for initiatingintegratingroutingcontrolling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN)VoIP telephone contactse-mailwebchatsocial media and facsimile contactssoftware for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switchesinteractive voice response units (IVR) and telephone dialerssoftware for managing and controlling customer contact center Automatic Call Distribution (ACD)outbound predictive dialing and campaign managementsoftware used for intelligent contact routing via telephonee-mailwebchatsocial media and faxcomputer software used to support the activities of contact center customer service representatives and contact center managerssoftware used to manage web chatinteractive voice response (IVR)real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN)VoIP telephone contactse-mailwebchatsocial media and facsimile contactssoftware used to create desktop and management tools for customer contact centerssoftware used to create and manage customer contact center virtual agentsvisual scriptingworkforce schedulesworkforce job performance and workforce skills improvementsoftware used to provide customer contact center self-provisioning capabilities via an on-line portal and software used to create and manage customer contact center optional recording of calls and/or customer contact interactions
Publications
History of USPTO decisions and trademark events.
55 publications found
ARAA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
06/29/2026
REAP
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
06/29/2026
REM2
COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
08/02/2025
TCCA
TEAS CHANGE OF CORRESPONDENCE RECEIVED
07/02/2024
ARAA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
07/02/2024
REAP
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
07/02/2024
ASCK
ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
04/17/2024
ASCK
ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
03/27/2024
NA85
NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
02/13/2023
C15A
REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
02/13/2023
APRE
CASE ASSIGNED TO POST REGISTRATION PARALEGAL
02/13/2023
E815
TEAS SECTION 8 & 15 RECEIVED
07/28/2022
TCCA
TEAS CHANGE OF CORRESPONDENCE RECEIVED
06/15/2022
ARAA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
06/15/2022
REAP
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
06/15/2022
ASCK
ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
09/22/2021
REM1
COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
08/02/2021
ASGN
AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
06/16/2021
ASCK
ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
05/19/2021
CHAN
APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
09/20/2017
COAR
TEAS CHANGE OF OWNER ADDRESS RECEIVED
09/20/2017
R.PR
REGISTERED-PRINCIPAL REGISTER
08/02/2016
SUNA
NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
06/30/2016
CNPR
ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
06/29/2016
SUPC
STATEMENT OF USE PROCESSING COMPLETE
06/07/2016
AITU
CASE ASSIGNED TO INTENT TO USE PARALEGAL
06/02/2016
IUAF
USE AMENDMENT FILED
05/10/2016
EISU
TEAS STATEMENT OF USE RECEIVED
05/10/2016
NOAM
NOA E-MAILED - SOU REQUIRED FROM APPLICANT
11/17/2015
TMBN
TTAB RELEASE CASE TO TRADEMARKS
08/15/2015
OP.T
OPPOSITION TERMINATED NO. 999999
08/15/2015
OP.D
OPPOSITION DISMISSED NO. 999999
08/15/2015
OP.I
OPPOSITION INSTITUTED NO. 999999
12/31/2014
ETOF
EXTENSION OF TIME TO OPPOSE RECEIVED
07/09/2014
NPUB
OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
07/08/2014
PUBO
PUBLISHED FOR OPPOSITION
07/08/2014
NONP
NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
06/18/2014
PREV
LAW OFFICE PUBLICATION REVIEW COMPLETED
05/31/2014
CNSA
APPROVED FOR PUB - PRINCIPAL REGISTER
05/28/2014
XAEC
EXAMINER'S AMENDMENT ENTERED
05/27/2014
GNEN
NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
05/27/2014
GNEA
EXAMINERS AMENDMENT E-MAILED
05/27/2014
CNEA
EXAMINERS AMENDMENT -WRITTEN
05/27/2014
TEME
TEAS/EMAIL CORRESPONDENCE ENTERED
04/27/2014
CRFA
CORRESPONDENCE RECEIVED IN LAW OFFICE
04/27/2014
ALIE
ASSIGNED TO LIE
04/07/2014
TROA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
03/25/2014
GNRN
NOTIFICATION OF NON-FINAL ACTION E-MAILED
03/11/2014
GNRT
NON-FINAL ACTION E-MAILED
03/11/2014
CNRT
NON-FINAL ACTION WRITTEN
03/11/2014
DOCK
ASSIGNED TO EXAMINER
03/05/2014
MPMK
NOTICE OF PSEUDO MARK E-MAILED
12/05/2013
NWOS
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
12/04/2013
NWAP
NEW APPLICATION ENTERED
11/22/2013
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