NA89
NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED
08/08/2024
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Official data from USPTO
ASSIST
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Active USPTO registrationType: WordOffice: United States
Quick snapshot
ASSIST
ST13
US500000085962076Class
9, 35, 38
Filing
85962076
Registration
4540825
Risk and opportunity diagnosis
Executive reading for naming, filing, and monitoring decisions.
USPTO status
Active USPTO registration
Case type
Application and registration
Recorded events
32
Latest update
08/08/2024
Trademark type
Word
Nice classes
9, 35, 38
Filing date
06/17/2013
Registration date
05/27/2014
Expiration date
-
Complete case details
Structured fields from the responsible authority and the official record.
Status date
08/08/2024
Last transaction
08/08/2024
Responsible office
United States Patent and Trademark Office
Status code
800
Official register
Supplemental Register
Filing basis
Intent to use
First use anywhere
02/07/2012
First use in commerce
02/07/2012
Drawing code
4
Owner type
03
Owner location
San Jose, CA
Examiner
TENG, SIMON
Current location
PUBLICATION AND ISSUE SECTION
Holders and representatives
Holders
[24]7.AI, INC.
24/7 Customer, Inc.
Representatives
Michael A. Glenn Perkins Coie LLP
Technical classification
Nice Classes
Class 9Class 35Class 38
Vienna Codes
No Vienna codes available.
Goods and services
Class 9
Computer systems comprising computer hardware and software for automating customer service and sales tasksfor integrating automated customer service and sales tasks with live agent assistance; computer systems comprising computer hardware and software for managing customer service and sales interactions delivered to consumers through computing and communications devicesincluding computerstablet computersphones and kiosks; computer systems comprising computer hardware and software for automatingmanaging and analyzing live agent interactions with customers over computer and phone networks; computer systems comprising computer hardware and software for the classificationnavigationsearchretrievaldisplay and distribution of information in computer databases and over computer networks; computer systems comprising computer hardware and software for measuring and analyzing customer activity in automated interactions and agent-assisted interactions to predict and understand customer requestspreferences and interests; computer systems comprising computer hardware and software used to create and administer software for automating customer service and sales tasks
Class 35
Outsourcing services in the field of customer support and analysis in the nature of customer servicestelemarketing and computer technical support; back office servicesadministrative accounting servicesbusiness administration consultingdocumentation reproductiondocumentation copying tasksbusiness records managementdocumentation indexing for othersaccountingconsulting and customer analyticsmarket analysisprocess analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technologytelecommunicationsfinancial serviceshospitalitylogisticsinsurance and retail industries; predictive customer experience servicesmanaging customer sales and service experiencesmeasuringanalyzingpredicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact servicesservices for developingmanagingmaintaining enterprise-gradeintegrated speech customer contact applications delivered as a universal managed service
Class 38
Telecommunications servicesvoice and speech activated operation by others of a computer through means of voice commands
Publications
History of USPTO decisions and trademark events.
32 publications found
RNL1
REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)
08/08/2024
89AG
REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
08/08/2024
APRE
CASE ASSIGNED TO POST REGISTRATION PARALEGAL
08/08/2024
E89R
TEAS SECTION 8 & 9 RECEIVED
05/21/2024
REM2
COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
05/27/2023
NAS8
NOTICE OF ACCEPTANCE OF SEC. 8 - E-MAILED
01/08/2021
8.OK
REGISTERED - SEC. 8 (6-YR) ACCEPTED
01/08/2021
APRE
CASE ASSIGNED TO POST REGISTRATION PARALEGAL
01/08/2021
ES8R
TEAS SECTION 8 RECEIVED
11/25/2020
REM1
COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
05/27/2019
ASGN
AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
06/20/2018
R.SR
REGISTERED-SUPPLEMENTAL REGISTER
05/27/2014
PREV
LAW OFFICE PUBLICATION REVIEW COMPLETED
04/23/2014
AAUA
NOTICE OF ACCEPTANCE OF AMENDMENT TO ALLEGE USE E-MAILED
04/22/2014
CNTA
APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER
04/21/2014
IUAA
USE AMENDMENT ACCEPTED
04/21/2014
TEME
TEAS/EMAIL CORRESPONDENCE ENTERED
04/07/2014
CRFA
CORRESPONDENCE RECEIVED IN LAW OFFICE
04/07/2014
ALIE
ASSIGNED TO LIE
03/31/2014
AUPC
AMENDMENT TO USE PROCESSING COMPLETE
03/20/2014
IUAF
USE AMENDMENT FILED
03/20/2014
TROA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
03/19/2014
EAAU
TEAS AMENDMENT OF USE RECEIVED
03/19/2014
ARAA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
10/03/2013
REAP
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
10/03/2013
GNRN
NOTIFICATION OF NON-FINAL ACTION E-MAILED
10/02/2013
GNRT
NON-FINAL ACTION E-MAILED
10/02/2013
CNRT
NON-FINAL ACTION WRITTEN
10/02/2013
DOCK
ASSIGNED TO EXAMINER
09/25/2013
NWOS
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
06/27/2013
NWAP
NEW APPLICATION ENTERED
06/20/2013
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