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Official data from USPTO

UNIFIED IP

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Active USPTO registrationType: WordOffice: United States

Quick snapshot

UNIFIED IP

ST13

US500000085862607

Class

9

Filing

85862607

Registration

4411065

Risk and opportunity diagnosis

Executive reading for naming, filing, and monitoring decisions.

USPTO status

Active USPTO registration

Case type

Application and registration

Recorded events

39

Latest update

06/30/2026

Trademark type

Word

Nice classes

9

Filing date

02/28/2013

Registration date

10/01/2013

Expiration date

-

Complete case details

Structured fields from the responsible authority and the official record.

Status date

06/03/2024

Last transaction

06/30/2026

Responsible office

United States Patent and Trademark Office

Status code

800

Official register

Principal Register

First use anywhere

2007-06-00

First use in commerce

2007-06-00

Drawing code

4

Owner type

03

Owner location

WESTFORD, MA, US

Examiner

BUTLER, MIDGE

Current location

PUBLICATION AND ISSUE SECTION

Holders and representatives

Holders

ALVARIA, INC.
Aspect Software, Inc.
Aspect Software, Inc.

Representatives

Daniel J. Bourque Maine Cernota & Curran

Technical classification

Nice Classes

Class 9

Vienna Codes

No Vienna codes available.

Goods and services

Class 9

Customer contact centerscomputer hardware and associated software for initiatingintegratingroutingcontrolling and monitoring inbound and outbound customer contact through multiple channels including public switched telephone networks (PSTN)VoIP telephone contactsemailweb and facsimile contacts; telecommunication systems comprised of central and private telephone switchesvoice response units and telephone dialers; computer software used for managing customer contact centers and customer contacts through multiple channelssoftware for managing and routing customer contact via telephonee-mailweb and facsimile; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software used for intelligent contact routing via telephonee-mailweb and fax; computer software used to manage web chatinteractive voice responsereal-time and historical contact center report generation and telephone blending by managing both inbound and outbound telephone calls; computer software used to create desktop and management tools for customer contact centers

Publications

History of USPTO decisions and trademark events.

39 publications found

TCCA

TEAS CHANGE OF CORRESPONDENCE RECEIVED

06/29/2026

ARAA

ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED

06/29/2026

REAP

TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED

06/29/2026

TCCA

TEAS CHANGE OF CORRESPONDENCE RECEIVED

07/02/2024

ARAA

ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED

07/02/2024

REAP

TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED

07/02/2024

NA89

NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED

06/03/2024

RNL1

REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)

06/03/2024

89AG

REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED

06/03/2024

APRE

CASE ASSIGNED TO POST REGISTRATION PARALEGAL

06/03/2024

ASCK

ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY

04/17/2024

ASCK

ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY

03/27/2024

E89R

TEAS SECTION 8 & 9 RECEIVED

02/26/2024

REM2

COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED

10/01/2022

TCCA

TEAS CHANGE OF CORRESPONDENCE RECEIVED

06/15/2022

ARAA

ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED

06/15/2022

REAP

TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED

06/15/2022

ASCK

ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY

09/22/2021

ASGN

AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP

06/16/2021

ASCK

ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY

05/19/2021

COC.

CORRECTION UNDER SECTION 7 - PROCESSED

02/12/2019

APRE

CASE ASSIGNED TO POST REGISTRATION PARALEGAL

02/04/2019

ES7R

TEAS SECTION 7 REQUEST RECEIVED

12/19/2018

NA85

NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED

11/26/2018

C15A

REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.

11/26/2018

E815

TEAS SECTION 8 & 15 RECEIVED

11/19/2018

TCCA

TEAS CHANGE OF CORRESPONDENCE RECEIVED

10/01/2018

REM1

COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED

10/01/2018

PRAM

POST REGISTRATION ACTION MAILED - SEC. 7

08/11/2017

APRE

CASE ASSIGNED TO POST REGISTRATION PARALEGAL

08/07/2017

ES7R

TEAS SECTION 7 REQUEST RECEIVED

07/10/2017

R.PR

REGISTERED-PRINCIPAL REGISTER

10/01/2013

NPUB

OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED

07/16/2013

PUBO

PUBLISHED FOR OPPOSITION

07/16/2013

NONP

NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED

06/26/2013

CNSA

APPROVED FOR PUB - PRINCIPAL REGISTER

06/12/2013

DOCK

ASSIGNED TO EXAMINER

06/12/2013

NWOS

NEW APPLICATION OFFICE SUPPLIED DATA ENTERED

03/06/2013

NWAP

NEW APPLICATION ENTERED

03/04/2013

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