NA89
NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED
03/28/2024
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Official data from USPTO
[24]7
Did you know this trademark is already registered in United States?
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Active USPTO registrationType: WordOffice: United States
Quick snapshot
[24]7
ST13
US500000085521390Class
9, 35, 38
Filing
85521390
Registration
4429355
Risk and opportunity diagnosis
Executive reading for naming, filing, and monitoring decisions.
USPTO status
Active USPTO registration
Case type
Application and registration
Recorded events
53
Latest update
03/28/2024
Trademark type
Word
Nice classes
9, 35, 38
Filing date
01/20/2012
Registration date
11/05/2013
Expiration date
-
Complete case details
Structured fields from the responsible authority and the official record.
Status date
03/28/2024
Last transaction
03/28/2024
Responsible office
United States Patent and Trademark Office
Status code
800
Official register
Principal Register
Filing basis
Intent to use
First use anywhere
02/07/2012
First use in commerce
02/07/2012
Drawing code
4
Owner type
03
Owner location
SAN JOSE, CA
Examiner
JOINER, KATINA
Law office
L40
Current location
GENERIC WEB UPDATE
Holders and representatives
Holders
[24]7.AI, INC.
24/7 Customer, Inc.
Representatives
Michael A. Glenn Perkins Coie LLP
Technical classification
Nice Classes
Class 9Class 35Class 38
Vienna Codes
No Vienna codes available.
Goods and services
Class 9
Computer systems comprised of processorspersonal computers and servers and software for automating customer service and sales tasksfor integrating automated customer service and sales tasks with live agent assistance; computer systems comprised of processorspersonal computers and servers and software for managing customer service and sales interactions delivered to consumers through computing and communications devicesincluding computerstabletsphones and kiosks; computer systems comprised of processorspersonal computers and servers and software for automatingmanaging and analyzing live agent interactions with customers over computer and phone networks; computer systems comprised of processorspersonal computers and servers and software for the classificationnavigationsearchretrievaldisplay and distribution of information in computer databases and over computer networks; computer systems comprised of processorspersonal computers and servers and software for measuring and analyzing customer activity in automated interactions and agent-assisted interactions to predict and understand customer requestspreferences and interests; computer systems comprised of processorspersonal computers and servers and software used to create and administer software for automating customer service and sales tasks
Class 35
Outsourcing services in the field of customer support and analysis in the nature of customer servicestelemarketing and computer technical support; back office servicesadministrative accounting servicesbusiness administration consultingdocumentation reproductiondocumentation copying tasksbusiness records managementdocumentation indexing for othersaccountingconsulting and customer analyticsmarket analysisprocess analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technologytelecommunicationsfinancial serviceshospitalitylogisticsinsurance and retail industries; predictive customer experience servicesmanaging customer sales and service experiencesmeasuringanalyzingpredicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact servicesservices for developingmanagingmaintaining enterprise-gradeintegrated speech customer contact applications delivered as a universal managed service
Class 38
Telecommunications servicesvoice and speech activated operation by others of a computer through means of voice commands
Publications
History of USPTO decisions and trademark events.
53 publications found
RNL1
REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)
03/28/2024
89AG
REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
03/28/2024
APRE
CASE ASSIGNED TO POST REGISTRATION PARALEGAL
03/28/2024
E89R
TEAS SECTION 8 & 9 RECEIVED
11/03/2023
REM2
COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
11/05/2022
NA85
NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
12/05/2019
C15A
REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
12/05/2019
APRE
CASE ASSIGNED TO POST REGISTRATION PARALEGAL
12/05/2019
E815
TEAS SECTION 8 & 15 RECEIVED
10/31/2019
REM1
COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
11/05/2018
ASGN
AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
06/20/2018
NOSU
NOTICE OF SUIT
08/13/2015
NOSU
NOTICE OF SUIT
12/09/2014
NOSU
NOTICE OF SUIT
07/01/2014
R.PR
REGISTERED-PRINCIPAL REGISTER
11/05/2013
SUNA
NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
10/01/2013
REGV
LAW OFFICE REGISTRATION REVIEW COMPLETED
09/30/2013
CNPR
ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
09/20/2013
SUPC
STATEMENT OF USE PROCESSING COMPLETE
09/06/2013
AITU
CASE ASSIGNED TO INTENT TO USE PARALEGAL
08/30/2013
IUAF
USE AMENDMENT FILED
07/31/2013
EISU
TEAS STATEMENT OF USE RECEIVED
07/31/2013
ARAA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
07/31/2013
REAP
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
07/31/2013
NOAM
NOA E-MAILED - SOU REQUIRED FROM APPLICANT
06/11/2013
NPUB
OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
04/16/2013
PUBO
PUBLISHED FOR OPPOSITION
04/16/2013
NONP
NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
03/27/2013
PREV
LAW OFFICE PUBLICATION REVIEW COMPLETED
03/11/2013
CNSA
APPROVED FOR PUB - PRINCIPAL REGISTER
03/05/2013
XAEC
EXAMINER'S AMENDMENT ENTERED
03/05/2013
GNEN
NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
03/05/2013
GNEA
EXAMINERS AMENDMENT E-MAILED
03/05/2013
CNEA
EXAMINERS AMENDMENT -WRITTEN
03/05/2013
PAPER RECEIVED
03/01/2013
ACEC
AMENDMENT FROM APPLICANT ENTERED
02/27/2013
CRFA
CORRESPONDENCE RECEIVED IN LAW OFFICE
02/27/2013
ALIE
ASSIGNED TO LIE
02/19/2013
PAPER RECEIVED
02/15/2013
GNFN
NOTIFICATION OF FINAL REFUSAL EMAILED
11/20/2012
GNFR
FINAL REFUSAL E-MAILED
11/20/2012
CNFR
FINAL REFUSAL WRITTEN
11/20/2012
TEME
TEAS/EMAIL CORRESPONDENCE ENTERED
11/01/2012
CRFA
CORRESPONDENCE RECEIVED IN LAW OFFICE
10/31/2012
TROA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
10/31/2012
GNRN
NOTIFICATION OF NON-FINAL ACTION E-MAILED
05/02/2012
GNRT
NON-FINAL ACTION E-MAILED
05/02/2012
CNRT
NON-FINAL ACTION WRITTEN
05/02/2012
DOCK
ASSIGNED TO EXAMINER
04/27/2012
MPMK
NOTICE OF PSEUDO MARK MAILED
01/26/2012
NWOS
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
01/25/2012
NWAP
NEW APPLICATION ENTERED
01/24/2012
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