NREP
NEW REPRESENTATIVE AT IB RECEIVED
03/22/2024
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Official data from USPTO
CUSTOMER CHOREOGRAPHY
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Active USPTO registrationType: WordOffice: United States
Quick snapshot
CUSTOMER CHOREOGRAPHY
ST13
US500000079310322Class
9, 35, 41, 42
Filing
79310322
Registration
6891274
Risk and opportunity diagnosis
Executive reading for naming, filing, and monitoring decisions.
USPTO status
Active USPTO registration
Case type
Application and registration
Recorded events
40
Latest update
03/22/2024
Trademark type
Word
Nice classes
9, 35, 41, 42
Filing date
12/01/2020
Registration date
11/08/2022
Expiration date
-
Complete case details
Structured fields from the responsible authority and the official record.
Status date
11/08/2022
Last transaction
11/08/2022
Responsible office
United States Patent and Trademark Office
Status code
700
Official register
Principal Register
Drawing code
4
Owner type
99
Owner location
GB
Examiner
CARROLL, DORITT
Law office
M70
Current location
PUBLICATION AND ISSUE SECTION
Holders and representatives
Holders
Qudini Limited
Representatives
Dianne M. Smith-Misemer Hovey Williams LLP
Technical classification
Nice Classes
Class 9Class 35Class 41Class 42
Vienna Codes
No Vienna codes available.
Goods and services
Class 9
Downloadable data collection software; downloadable computer software platform for customer experience management and customer relationship management; downloadable application software for mobile phones for customer experience management and customer relationship management; downloadable cloud-based software for customer experience management and customer relationship management; recorded desktop application software for customer experience management and customer relationship management; downloadable software to improve sales; downloadable software to improve customer loyalty; downloadable software to improve operational efficiency; downloadable software to improve customer experience; downloadable software to capture and analyze business operations; downloadable software that uses artificial intelligence to predict business trends; downloadable software to analyze store operations; downloadable software to book and manage appointments; downloadable software to arrange and manage in-store collections; downloadable software to manage customer and sales data; downloadable software to manage customer experiences; downloadable software for queue management; downloadable software for collection management; downloadable software for managing event bookings; downloadable software for stock management; downloadable software to allocate and manage tasks; downloadable software to communicate with staff; downloadable software to manage resourcescustomers and operations; downloadable software to manage staff activities and shifts; downloadable software to manage store operations; downloadable business intelligence software that provides real-timeintegrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; downloadable software to send communications to customers; downloadable software to recognize customer loyalty and customer information; downloadable software to capture customer data and build customer profiles; downloadable software for acquiring information on customers; downloadable software to assist sales advisors with selling; downloadable software to take payments and checkout for products and services; downloadable ecommerce software to allow users to perform electronic business transactions via a global computer network; downloadable software to connect online channels and physical locations; self-service kiosk hardware and downloadable softwareinteractive computer kiosk systems comprised primarily of computerscomputer hardwarecomputer peripheralscomputer touchscreens for use in providing directory assistance in a shopping mall and purchasing movie tickets; tv digital signage display hardware and downloadable operating system software; downloadable computer software for controlling self-service terminals; downloadable retail software for replying to questions from online retail store customers related to consumer goods; downloadable scheduling software; downloadable inventory software for managing retail inventory; downloadable logistics software for managing employee shifts; downloadable business application software for use as a spreadsheetword processing; downloadable reservation systems software making dining and travel reservations; downloadable customer relation management software; downloadable customer experience software; downloadable customer experience management software; downloadable customer journey management software; downloadable retail operations management software; downloadable task management software; downloadable appointment scheduling software; downloadable queue management software; downloadable system for managing customer service queues; downloadable event management software; downloadable clienteling software for managing client lists; downloadable customer communication software; downloadable business communication software; downloadable software for managing the operations of a call centre; downloadable customer relationship management software; downloadable workforce management software; downloadable hr software for managing human resources; downloadable software for managing employee resources; downloadable omni-channel software for managing omni-channel marketing; downloadable software for managing omni-channel marketing customer experiences; downloadable artificial intelligence software for predicting customer behaviors and trends; downloadable predictive analytics software for creating marketing strategies; downloadable assisted selling software for assisted selling of goods in retail establishments; downloadable software for the operation of point of sale systems; downloadable payments software for electronically processing payments; downloadable hospitality software managing reservation systems; downloadable leisure software for tracking travel and exercise; downloadable public sector software use as a spreadsheet and word processing; downloadable health service software for managing patient experience; downloadable software for providing workforce analytics
Class 35
Appointment scheduling services; appointment reminder services; confirming scheduled appointments for others; clerical services for making appointments; data collection servicescollection of quality metric data for employees and retail customers for business purposes; data processing for the collection of data for business purposes; collection and systemisation of information into computer databases; collection and systemisation of business data into computer databases; personnel management; computer point-of-sale data collection services for retailers; collection of statistics for business; workforce management; staff task management; staff time and activity management; computerized inventory stock management; inventory management services; electronic inventory management service; business management consulting services; business organisation and management consulting services; business project management services; business administration services; business office servicesproviding office functions; business appraisal services; business management consultancy services; business management and consulting services; resource and workforce managementhuman resource and workforce management; conducting online business management research surveys
Class 41
Booking of seats for entertainment events; ticket reservation and booking services for entertainment events; ticket reservation and booking services for recreational and leisure eventsclasses and workshops hosted by companiesretailers and brands; entertainment event booking services; entertainment ticketing agency and event booking services; arranging and conducting training classes in the field of software development; entertainment event ticket reservation and booking services; arranging and conducting training classes in the field of computer programming; publication of online journals and blogs in the field of consumer survey insights; publication of online journals and blogs in the field of customer experience; publication of online journals and blogs in the field of retail; publication of online journals and blogs in the field of banking; publication of online journals and blogs in the field of social media; publication of online journals and blogs in the field of the publishing industry; publication of online journals and blogs in the field of graphics art design; publication of online journals and blogs in the field of surveying
Class 42
Software as a service (SAAS) services featuring software for customer experience management and customer relationship management;providing temporary use of online non-downloadable software for business management purposesresource managementcustomer experience managementcustomer relationship managementoperational efficiency; industrial research in the field of retail salescustomer experience management and customer relationship management; industrial reporting serviceselectronic monitoring and reporting of physical property and conditions using computers or sensors for quality control purposes
Publications
History of USPTO decisions and trademark events.
40 publications found
FINO
FINAL DECISION TRANSACTION PROCESSED BY IB
03/21/2023
FICS
FINAL DISPOSITION NOTICE SENT TO IB
03/01/2023
FIMP
FINAL DISPOSITION PROCESSED
03/01/2023
FICR
FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB
02/08/2023
NRCC
NOTICE OF REGISTRATION CONFIRMATION EMAILED
11/08/2022
R.PR
REGISTERED-PRINCIPAL REGISTER
11/08/2022
OPNX
NOTIFICATION OF POSSIBLE OPPOSITION - PROCESSED BY IB
10/31/2022
OPNS
NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB
10/12/2022
OPNR
NOTIFICATION OF POSSIBLE OPPOSITION CREATED, TO BE SENT TO IB
10/12/2022
GPNX
NOTIFICATION PROCESSED BY IB
09/05/2022
NPUB
OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
08/23/2022
PUBO
PUBLISHED FOR OPPOSITION
08/23/2022
OPNS
NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB
08/03/2022
OP2R
NOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB
08/03/2022
NONP
NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
08/03/2022
CNSA
APPROVED FOR PUB - PRINCIPAL REGISTER
07/18/2022
XAEC
EXAMINER'S AMENDMENT ENTERED
07/18/2022
GNEN
NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
07/18/2022
GNEA
EXAMINERS AMENDMENT E-MAILED
07/18/2022
CNEA
EXAMINERS AMENDMENT -WRITTEN
07/18/2022
NREP
NEW REPRESENTATIVE AT IB RECEIVED
06/25/2022
TEME
TEAS/EMAIL CORRESPONDENCE ENTERED
06/20/2022
CRFA
CORRESPONDENCE RECEIVED IN LAW OFFICE
06/20/2022
ERFR
TEAS REQUEST FOR RECONSIDERATION RECEIVED
06/20/2022
GNFN
NOTIFICATION OF FINAL REFUSAL EMAILED
01/10/2022
GNFR
FINAL REFUSAL E-MAILED
01/10/2022
CNFR
FINAL REFUSAL WRITTEN
01/10/2022
TEME
TEAS/EMAIL CORRESPONDENCE ENTERED
12/02/2021
CRFA
CORRESPONDENCE RECEIVED IN LAW OFFICE
12/01/2021
TROA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
12/01/2021
RFNT
REFUSAL PROCESSED BY IB
06/21/2021
RFCS
NON-FINAL ACTION MAILED - REFUSAL SENT TO IB
06/01/2021
RFRR
REFUSAL PROCESSED BY MPU
06/01/2021
RFCR
NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW
05/28/2021
CNRT
NON-FINAL ACTION WRITTEN
05/27/2021
DOCK
ASSIGNED TO EXAMINER
05/18/2021
MAFR
APPLICATION FILING RECEIPT MAILED
05/15/2021
NWOS
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
05/11/2021
REPR
SN ASSIGNED FOR SECT 66A APPL FROM IB
05/08/2021
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