C71T
CANCELLED SECTION 71
02/20/2026
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Official data from USPTO
NICE INCONTACT
Did you know this trademark is already registered in United States?
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Active USPTO registrationType: WordOffice: United States
Quick snapshot
NICE INCONTACT
ST13
US500000079240469Class
9, 41, 42
Filing
79240469
Registration
5823888
Risk and opportunity diagnosis
Executive reading for naming, filing, and monitoring decisions.
USPTO status
Active USPTO registration
Case type
Application and registration
Recorded events
28
Latest update
03/17/2026
Trademark type
Word
Nice classes
9, 41, 42
Filing date
05/02/2018
Registration date
08/06/2019
Expiration date
-
Complete case details
Structured fields from the responsible authority and the official record.
Status date
02/20/2026
Last transaction
03/17/2026
Responsible office
United States Patent and Trademark Office
Status code
709
Official register
Principal Register
Drawing code
4
Owner type
84
Owner location
Raanana, IL
Examiner
CHARLON, BARNEY
Law office
L40
Current location
PUBLICATION AND ISSUE SECTION
Holders and representatives
Holders
NICE LTD.
Representatives
Pearl Cohen Zedek Latzer Baratz
Technical classification
Nice Classes
Class 9Class 41Class 42
Vienna Codes
No Vienna codes available.
Goods and services
Class 9
Computer software for data gatheringprocessing and analyzing employee personaemployee-customer engagement and profile buildingemployee interaction behaviors with customersemployee skillsemployee customer satisfaction scoresemployee average handle timeemployee educationtenuretrainingcoachingschedulingschedule adherenceschedule preferencesgoalsevaluation history and past experience for the purpose of improving customer serviceexperience and satisfactionimproving employee and workforce performance and employee empowerment in the field of employee work performance; computer software for data managementanalysisinterpretation and identification of employee performanceemployee success modelingemployee behavioral analyticsemployee real-time analytics and guidancereal-time analysis of employee schedules and actual performanceguidance of employee schedules and actual performanceemployee agent guidance and employee process automation for operational efficiencyreporting and decision support in the field of contact center operational efficiencycustomer service and experience for the purpose of improving sales and marketing effectivenessemployee work performanceemployee empowerment and employee flexibility within the contact/engagement center operation; computer hardware; computer hardware and software for digital recording of voicevideoradioVoIPemailinstant messagingsocial media interactionstext messagesaccessing the worldwide webaccessing the intranetdisplay screenaccessing wireless and other multimedia communicationtransmitted over telecommunication equipment and networks; computer hardware and software used to capture videovoice and data information and meta-data capturesignal processingsignal analysisalarmssecurityfor use by law enforcementintelligence and internal security organizationsdata storagearchiving and dissemination; computer application software for data managementanalysisinterpretationidentificationreportingdecision supportlive call monitoring and instant replay related to recorded and non-recorded voicevideoradioVoIPemailinstant messagingsocial media interactionstext messagesworldwide webintranetscreenwireless and other unstructured multimedia interactions; computer application software for call center performance optimizationcall center quality monitoringenterprise business interactions analyticspublic safety and transportation command and controlscenario reconstruction and investigationmulti-channel scenario reconstruction and investigationdata security managementdata security surveillance and real-time data threat detectionsystems alarm analysis and managementtelephonyInternet and open source data lawful interception and intelligence systemsfinancial crimefinancial riskfinancial compliance; computer application software for situation management to enable situation planningresponse and analysis for the securitysafety and emergency marketsfinancial crimecustomer experiencepublic safety; computer application software for data managementanalysisinterpretationidentificationreal-time analyticsdecision-makingdecision supportlive call monitoring and instant replayagent guidancescript creationprocess automation for operational efficiencyautomated reportingdecision supportlive call monitoring and instant replay related to recorded and non-recorded voicevideoradioVoIPemailinstant messagingsocial media interactionstext messagesworldwide webintranetdisplay screenswireless and other unstructured multimedia interactions for contact center operational efficiencycustomer experience managementimproving sales and marketing effectivenessreducing customer churn; telecommunication equipmentaudio and call recording and logging equipmenttrunked radio recording equipmenttelecommunications hardware and software for monitoring and storing voicevideo and data; computer software in the field of audio search and transcription technologysoftware for collectingindexingenabling searching ofproviding analytics relating to recorded media; computer software in the field of audio search and transcription technologysoftware for embedding phonetic search technology in computer applications; computer application softwarean application that allows mobile access to databases and software programs for the management of call centers and call center operations
Class 41
Training in the use of computer software
Class 42
Application service provider featuring software for queuinghandlingloggingrecordingmonitoringtrackingsupervisingmanagingroutingdispositioning of information and distribution of telephone callsfacsimile transmissionsemailssocial mediaweb based messages to or from in office or at home employeescontractorssubcontractorspartiescallers or customers for use in the field of customer servicecustomer supportinside salescollectionsoutside salesmarketing; application service provider featuring software for schedulingsurveyingmonitoringsupervisingratingreviewingmanagingforecastingrecordinganalyzing and training employees for use in the field of customer servicecustomer supportinside salescollectionsoutside salesmarketing; application service provider featuring an application software development tool for use in customizing telecommunication service applicationssoftware for queuinghandlingloggingrecordingmonitoringtrackingsupervisingmanagingroutingdispositioning of information and distribution of telephone callsfacsimile transmissionsemailssocial mediaweb based messages to or from in office or at home employeescontractorssubcontractorspartiescallers or customers for use in the field of customer servicecustomer supportinside salescollectionsoutside salesmarketing; and technical support servicestroubleshooting of computer software problems; computer software consultation; providing information relating to computer software maintenanceuse and development
Publications
History of USPTO decisions and trademark events.
28 publications found
FINO
FINAL DECISION TRANSACTION PROCESSED BY IB
12/13/2019
FICS
FINAL DISPOSITION NOTICE SENT TO IB
11/27/2019
FIMP
FINAL DISPOSITION PROCESSED
11/27/2019
FICR
FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB
11/06/2019
R.PR
REGISTERED-PRINCIPAL REGISTER
08/06/2019
PUBO
PUBLISHED FOR OPPOSITION
05/21/2019
GPNX
NOTIFICATION PROCESSED BY IB
05/18/2019
OPNS
NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB
05/01/2019
OP2R
NOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB
05/01/2019
NPUB
NOTICE OF PUBLICATION
05/01/2019
PREV
LAW OFFICE PUBLICATION REVIEW COMPLETED
04/15/2019
CNSA
APPROVED FOR PUB - PRINCIPAL REGISTER
04/13/2019
TEME
TEAS/EMAIL CORRESPONDENCE ENTERED
03/16/2019
CRFA
CORRESPONDENCE RECEIVED IN LAW OFFICE
03/16/2019
ALIE
ASSIGNED TO LIE
03/11/2019
LIME
LIMITATION FROM THE IB - REQUEST EXAM REVIEW
03/08/2019
TROA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
03/07/2019
LIMG
LIMITATION OF GOODS RECEIVED FROM IB
03/01/2019
RFNT
REFUSAL PROCESSED BY IB
10/19/2018
RFCS
NON-FINAL ACTION MAILED - REFUSAL SENT TO IB
09/28/2018
RFRR
REFUSAL PROCESSED BY MPU
09/28/2018
RFCR
NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW
09/28/2018
CNRT
NON-FINAL ACTION WRITTEN
09/27/2018
MAFR
APPLICATION FILING RECEIPT MAILED
09/21/2018
DOCK
ASSIGNED TO EXAMINER
09/17/2018
NWOS
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
09/17/2018
REPR
SN ASSIGNED FOR SECT 66A APPL FROM IB
09/13/2018
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