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Official data from USPTO

INTERACTION PROCESS AUTOMATION

Did you know this trademark is already registered in United States?

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Active USPTO registrationType: WordOffice: United States

Quick snapshot

INTERACTION PROCESS AUTOMATION

ST13

US500000077934461

Class

9, 42

Filing

77934461

Registration

4226073

Risk and opportunity diagnosis

Executive reading for naming, filing, and monitoring decisions.

USPTO status

Active USPTO registration

Case type

Application and registration

Recorded events

55

Latest update

02/06/2025

Trademark type

Word

Nice classes

9, 42

Filing date

02/12/2010

Registration date

10/16/2012

Expiration date

-

Complete case details

Structured fields from the responsible authority and the official record.

Status date

05/16/2022

Last transaction

02/06/2025

Responsible office

United States Patent and Trademark Office

Status code

800

Official register

Principal Register

Filing basis

Intent to use

First use anywhere

06/07/2010

First use in commerce

06/07/2010

Drawing code

4

Owner type

03

Owner location

MENLO PARK, CA

Examiner

BLOHM, LINDA

Law office

M10

Current location

GENERIC WEB UPDATE

Holders and representatives

Holders

GENESYS CLOUD SERVICES, INC.
Interactive Intelligence, Inc.

Representatives

Thomas Q. Henry Woodard, Emhardt, Henry, Reeves & Wagner, LLP

Technical classification

Nice Classes

Class 9Class 42

Vienna Codes

No Vienna codes available.

Goods and services

Class 9

Downloadable computer telephony softwarecomputer and telecommunications programs for combining and integrating voice and data communications with computer technologiesfor controllingmonitoringanalyzingrecordingprovidingprogramminginteracting with and responding to voice or electronic informationfor controlling internal and external voice and data communication for an organization's computer systemfor handling and integrating an organization's directory servicesoperator servicesadministrative servicesreporting servicesanswering servicescall routingcall distributionout calling servicesvoice response and customizedcustomer specific applications in the customer service field; downloadable software for communications-based process automation and work-flow monitoring

Class 42

Providing online non-downloadable computer telephony softwarecomputer and telecommunications programs for combining and integrating voice and data communications with computer technologies; for controllingmonitoringanalyzingrecordingprovidingprogramminginteracting with and responding to voice or electronic information; for controlling internal and external voice and data communication for an organization's computer system; and for handling and integrating an organization's directory servicesoperator servicesadministrative servicesreporting servicesanswering servicescall routingcall distributionout calling servicesvoice response and customizedcustomer specific applications in the customer service field; Providing online non-downloadable software for communications-based process automation and work-flow monitoring

Publications

History of USPTO decisions and trademark events.

55 publications found

ASCK

ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY

02/05/2025

ASGN

AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP

11/27/2024

NA89

NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED

05/16/2022

RNL1

REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)

05/16/2022

89AG

REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED

05/16/2022

APRE

CASE ASSIGNED TO POST REGISTRATION PARALEGAL

05/16/2022

E89R

TEAS SECTION 8 & 9 RECEIVED

01/11/2022

REM2

COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED

10/16/2021

NA85

NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED

04/10/2018

C15A

REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.

04/10/2018

APRE

CASE ASSIGNED TO POST REGISTRATION PARALEGAL

04/10/2018

E815

TEAS SECTION 8 & 15 RECEIVED

03/30/2018

REM1

COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED

10/16/2017

ASCK

ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY

12/07/2016

R.PR

REGISTERED-PRINCIPAL REGISTER

10/16/2012

SUNA

NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED

09/12/2012

REGV

LAW OFFICE REGISTRATION REVIEW COMPLETED

09/11/2012

CNPR

ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED

09/06/2012

TEME

TEAS/EMAIL CORRESPONDENCE ENTERED

09/04/2012

CRFA

CORRESPONDENCE RECEIVED IN LAW OFFICE

09/04/2012

TROA

TEAS RESPONSE TO OFFICE ACTION RECEIVED

08/22/2012

GNRN

NOTIFICATION OF NON-FINAL ACTION E-MAILED

03/22/2012

GNRT

NON-FINAL ACTION E-MAILED

03/22/2012

CNRT

SU - NON-FINAL ACTION - WRITTEN

03/22/2012

SUPC

STATEMENT OF USE PROCESSING COMPLETE

03/05/2012

AITU

CASE ASSIGNED TO INTENT TO USE PARALEGAL

03/02/2012

IUAF

USE AMENDMENT FILED

02/07/2012

EISU

TEAS STATEMENT OF USE RECEIVED

02/07/2012

EXRA

NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED

09/08/2011

EX1G

SOU EXTENSION 1 GRANTED

09/06/2011

EXT1

SOU EXTENSION 1 FILED

09/06/2011

EEXT

SOU TEAS EXTENSION RECEIVED

09/06/2011

NOAM

NOA E-MAILED - SOU REQUIRED FROM APPLICANT

03/15/2011

ARAA

ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED

01/31/2011

REAP

TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED

01/31/2011

NPUB

OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED

01/18/2011

PUBO

PUBLISHED FOR OPPOSITION

01/18/2011

PREV

LAW OFFICE PUBLICATION REVIEW COMPLETED

12/16/2010

ALIE

ASSIGNED TO LIE

12/16/2010

CNSA

APPROVED FOR PUB - PRINCIPAL REGISTER

11/23/2010

XAEC

EXAMINER'S AMENDMENT ENTERED

11/23/2010

GNEN

NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED

11/23/2010

GNEA

EXAMINERS AMENDMENT E-MAILED

11/23/2010

CNEA

EXAMINERS AMENDMENT -WRITTEN

11/23/2010

TEME

TEAS/EMAIL CORRESPONDENCE ENTERED

11/19/2010

CRFA

CORRESPONDENCE RECEIVED IN LAW OFFICE

11/19/2010

TROA

TEAS RESPONSE TO OFFICE ACTION RECEIVED

11/19/2010

ARAA

ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED

11/17/2010

REAP

TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED

11/17/2010

GNRN

NOTIFICATION OF NON-FINAL ACTION E-MAILED

05/19/2010

GNRT

NON-FINAL ACTION E-MAILED

05/19/2010

CNRT

NON-FINAL ACTION WRITTEN

05/19/2010

DOCK

ASSIGNED TO EXAMINER

05/17/2010

NWOS

NEW APPLICATION OFFICE SUPPLIED DATA ENTERED

02/18/2010

NWAP

NEW APPLICATION ENTERED

02/16/2010

Continuous trademark protection

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