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Official data from USPTO

CUSTOMER INTERACTION TRACKING

Did you know this trademark is already registered in United States?

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Active USPTO registrationType: WordOffice: United States

Quick snapshot

CUSTOMER INTERACTION TRACKING

ST13

US500000075149667

Class

9

Filing

75149667

Registration

2122550

Risk and opportunity diagnosis

Executive reading for naming, filing, and monitoring decisions.

USPTO status

Active USPTO registration

Case type

Application and registration

Recorded events

34

Latest update

03/20/2025

Trademark type

Word

Nice classes

9

Filing date

08/05/1996

Registration date

12/16/1997

Expiration date

-

Complete case details

Structured fields from the responsible authority and the official record.

Status date

02/21/2018

Last transaction

03/20/2025

Responsible office

United States Patent and Trademark Office

Status code

800

Official register

Supplemental Register

First use anywhere

1994-09-00

First use in commerce

1994-09-00

Drawing code

1

Owner type

03

Owner location

Englewood, CO

Examiner

CRAWFORD, MARY

Law office

L20

Current location

GENERIC WEB UPDATE

Holders and representatives

Holders

CSG Systems, Inc.
CSG Systems, Inc.

Representatives

Charlene M. Krogh DORSEY & WHITNEY LLP

Technical classification

Nice Classes

Class 9

Vienna Codes

No Vienna codes available.

Goods and services

Class 9

computer software programsa customizable computer software program which allows customer service representatives of cable television and telecommunications companies to track and recall all interaction and activity with customers and to plan appointments and schedule follow-up interaction with customers

Publications

History of USPTO decisions and trademark events.

34 publications found

ASCK

ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY

03/19/2025

CHAN

APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED

05/04/2023

TCCA

TEAS CHANGE OF CORRESPONDENCE RECEIVED

05/04/2023

EWAF

TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS

05/04/2023

ARAA

ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED

05/04/2023

REAP

TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED

05/04/2023

COAR

TEAS CHANGE OF OWNER ADDRESS RECEIVED

05/04/2023

ASCK

ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY

03/14/2018

NA89

NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED

02/21/2018

RNL2

REGISTERED AND RENEWED (SECOND RENEWAL - 10 YRS)

02/21/2018

89AG

REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED

02/21/2018

APRE

CASE ASSIGNED TO POST REGISTRATION PARALEGAL

02/21/2018

CHAN

APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED

02/07/2018

COAR

TEAS CHANGE OF OWNER ADDRESS RECEIVED

02/07/2018

E89R

TEAS SECTION 8 & 9 RECEIVED

01/31/2018

REM2

COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED

12/16/2016

CORV

REVIEW OF CORRESPONDENCE COMPLETE - POWER OF ATTORNEY ENTERED

07/31/2013

EWAF

TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS

07/07/2013

TCCA

TEAS CHANGE OF CORRESPONDENCE RECEIVED

12/17/2010

RNL1

REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)

01/08/2008

89AG

REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED

01/08/2008

PLGL

ASSIGNED TO PARALEGAL

12/19/2007

E89R

TEAS SECTION 8 & 9 RECEIVED

12/17/2007

CFIT

CASE FILE IN TICRS

02/09/2007

8.OK

REGISTERED - SEC. 8 (6-YR) ACCEPTED

04/18/2003

8.AF

REGISTERED - SEC. 8 (6-YR) FILED

01/17/2003

MAIL

PAPER RECEIVED

01/17/2003

TCCA

TEAS CHANGE OF CORRESPONDENCE RECEIVED

06/10/2002

R.SR

REGISTERED-SUPPLEMENTAL REGISTER

12/16/1997

CNTA

APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER

10/23/1997

CRFA

CORRESPONDENCE RECEIVED IN LAW OFFICE

09/03/1997

CNRT

NON-FINAL ACTION MAILED

04/17/1997

DOCK

ASSIGNED TO EXAMINER

04/09/1997

CRFA

CORRESPONDENCE RECEIVED IN LAW OFFICE

09/27/1996

Continuous trademark protection

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