QUALFON@ANYWHERE

Classe 35

Providing customer services for others in the nature of providing agents and representatives to handle customer inquiries, orders and problems¸namely, customer relationship management in the fields of banking, telemarketing, general commercialization, technological support, sales matters, collection and credit authorization services, information requests and telephone surveys of any kind of commercial need; customer services in the nature of providing sales support for others, namely, order fulfillment services in the nature of confirming and filling customer orders and return management in the nature of receiving, processing, and handling merchandise returns; computerized data base management; business management and consultation services regarding product distribution; business management consulting with relation to strategy, marketing, sales, operation, particularly specializing in the use of analysis and statistic models for the understanding and predicting of consumers, businesses and market trends and actions; Advisory services and consultancy with regard to business planning, business management, business organization, marketing and customer analysis; providing office services for others in the nature of database creation and data entry, namely, collection and compilation of information into computers databases in the field of banking, telemarketing, general commercialization, technological support, sales matters, collection and credit authorization services, information requests and telephone surveys of any kind of commercial need