Classe 9
downloadable software for surveyingtrackinggatheringmonitoringpredicting and analyzing customeremployeebusiness and product data to improve customer satisfactionoperational efficiencyemployee productivitybusiness operationsbusiness productivity; downloadable software for trackinggatheringmonitoringanalyzingpublishing feedback and reviews on social media sites; downloadable software for analyzingresponding tomaking process improvements based on social media data; downloadable computer software using artificial intelligence and machine learning to detect patternspredict behavioridentify risks and opportunities to optimize customeremployeebusiness and product experience and improve business actions or decisions; downloadable computer software using artificial intelligence and machine learning to identify customer and employee needs and sentimentto analyze customer and employee experiencesto predict customer and employee behavior; downloadable software for gathering and aggregating data from multiple sources to resolve customer identities and provide a holistic view of a customerbusiness unitemployee experience or journey; downloadable computer software for use in gathering and analyzing feedback from diverse customer or employee interaction channels; downloadable computer software for enabling solicitation of feedback from diverse channels; downloadable computer software for use in text analytics to determine and take action based on topics and sentiment from customer and employee feedback; downloadable computer software for use in the field of customer experience management and enterprise feedback management; downloadable computer software for application and database integration and management; downloadable computer software for generatingcollectingobtainingcapturingsearchingmanagingprocessingreviewingeditingviewingorganizingmodifyingtransmittingproducingpostingsharingretrievingreceivingstoring electronic documentsdatainformationcontent; downloadable computer software for generatingcollectingobtainingcapturingsearchingmanagingprocessingreviewingeditingviewingorganizingmodifyingtransmittingproducingpostingsharingretrievingreceivingstoring textaudiovisual and multimedia datainformation and content; downloadable computer software using artificial intelligence for generatingcollectingobtainingcapturingsearchingmanagingprocessingreviewingeditingviewingorganizingmodifyingtransmittingproducingpostingsharingretrievingreceivingstoring electronic documentsdatainformationcontent; downloadable computer software for the provision of electronic digitizing and storage of document imagesdata and text; downloadable computer software for use in creation and storage of documentsreports and forms; downloadable computer software for use as an application programming interface (API); downloadable computer software platforms for business purposes; downloadable software for enabling predictive analytics and data science modeling to predict customer experience and behaviordetect business anomaliesimprove business actions or decisions along a customer or employee life-cycle or journey
Classe 35
Customer and employee survey and feedback services; business strategy and marketing consultancy focusing on helping clients analyzerespond tomake process improvements based on social media data; business consulting services in the field of text analytics; business management consulting with relation to strategymarketingsalesoperationsproduct design particularly specializing in the use of analytic and statistical models for the understanding and predicting of customersemployeesbusinessesmarket trends and actions; business monitoring and consulting servicessurveyingtrackinggatheringmonitoringanalyzing customeremployeebusiness and product data to provide strategyinsightin connection with salesoperationscustomer serviceproduct design and innovation; business monitoring and consulting servicesparticularly specializing in the use of analytic and statistical models for the understanding and predicting of customeremployeebusinessmarket trends and actions
Classe 42
software as a service (SAAS) featuring software for use in surveyingtrackinggatheringmonitoringpredicting and analyzing customeremployeebusiness and product data to improve customeremployeebusiness and product satisfactionoperational efficiencyemployee productivitybusiness operationsbusiness productivity; software as a service (SAAS) featuring software for use in surveyingtrackinggatheringmonitoringanalyzingpublishing feedback and reviews on social media sites; software as a service (SAAS) featuring software for analyzingresponding tomaking process improvements based on social media data; software as a service (SAAS) featuring software using artificial intelligence and machine learning to detect patternspredict behavioridentify risks and opportunities to optimize customeremployeebusiness and product experience and improve business actions or decisions; software as a service (SAAS) featuring software using artificial intelligence and machine learning to identify customer and employee needs and sentimentto analyze customer and employee experiencesto predict and analyze customer and employee behavior; software as a service (SAAS) featuring software for gathering and aggregating data from multiple sources to resolve customer identities and provide a holistic view of a customerbusiness unitemployee experience or journey; software as a service (SAAS) featuring software for use in gathering and analyzing feedback from diverse customer or employee interaction channels; software as a service (SAAS) featuring software for enabling solicitation of feedback from diverse channels; software as a service (SAAS) featuring software for use in text analytics to determine and take action based on topics and sentiment from customer and employee feedback; software as a service (SAAS) featuring software for use in the field of customer experience management and enterprise feedback management; providing temporary use of non-downloadable computer software for application and database integration and management; providing temporary use of non-downloadable computer software for generatingcollectingobtainingcapturingsearchingmanagingprocessingreviewingeditingviewingorganizingmodifyingtransmittingproducingpostingsharingretrievingreceivingstoring electronic documentsdatainformationcontent; providing temporary use of non-downloadable computer software for generatingcollectingobtainingcapturingsearchingmanagingprocessingreviewingeditingviewingorganizingmodifyingtransmittingproducingpostingsharingretrievingreceivingstoring textaudiovisual and multimedia datainformation and content; providing temporary use of non-downloadable computer software using artificial intelligence for generatingcollectingobtainingcapturingsearchingmanagingprocessingreviewingeditingviewingorganizingmodifyingtransmittingproducingpostingsharingretrievingreceivingstoring electronic documentsdatainformationcontent; providing temporary use of non-downloadable computer software for the provision of electronic digitizing and storage of document imagesdata and text; providing temporary use of non-downloadable computer software for use in creation and storage of documentsreports and forms; providing temporary use of non-downloadable computer software for use as an application programming interface (API); providing temporary use of non-downloadable computer software platforms for business purposes; software as a service (SAAS) featuring software for enabling predictive analytics and data science modeling to predict customer experience and behaviordetect business anomaliesimprove business actions or decisions along customer or employee lifecycle or journey