TCCA
TEAS CHANGE OF CORRESPONDENCE RECEIVED
29/06/2026
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Dado oficial do USPTO
GOOD CALL.
Sabia que essa marca já está registrada no Estados Unidos?
Antes de investir em nome, identidade e divulgação, valide risco de colisão e estratégia de registro para não perder tempo nem budget.
Active USPTO registrationTipo: VerbalEscritório: US
Diagnóstico de risco e oportunidade
Leitura executiva para decisão de naming, protocolo e monitoramento.
Situação USPTO
Active USPTO registration
Tipo de processo
Pedido e registro
Eventos registrados
40
Atualização mais recente
30/06/2026
Classificação
Registrada
Tipo de marca
Verbal
Classes Nice
9, 42
Data de depósito
26/06/2019
Data de registro
01/12/2020
Data de expiração
-
Ação recomendada
Execute uma análise de colidência completa e valide classes antes de qualquer protocolo ou investimento de marca.
Próximo passo
Esses são os detalhes do processo de registro. Mesmo assim, o monitoramento constante é o que garante tranquilidade de que o seu principal ativo continue protegido.
Dados completos do processo
Campos estruturados da autoridade responsável e do histórico oficial.
Data da situação
01/12/2020
Última transação
30/06/2026
Escritório responsável
United States Patent and Trademark Office
Código da situação
700
Cadastro oficial
Principal Register
Fundamento do pedido
Intent to use
Primeiro uso
2019-06-00
Primeiro uso no comércio
2020-08-00
Código do desenho
4
Tipo de titular
03
Localização do titular
WESTFORD, MA, US
Examinador
COHEN, ROBERT ANDREW
Unidade examinadora
L30
Localização atual
PUBLICATION AND ISSUE SECTION
Titulares e representantes
Titulares
ALVARIA, INC.
Aspect Software, Inc.
Representantes
Daniel J. Bourque Maine Cernota & Curran
Classificação técnica
Classes Nice
Classe 9Classe 42
Códigos Vienna
Sem códigos Vienna disponíveis.
Produtos e serviços
Classe 9
Downloadable computer software for use in managing and controlling customer contact centers and workforce optimization capabilities in the nature of initiatingintegratingroutingcontrolling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN)VoIP telephone contactsemailwebchatIMSMStextsocial media and facsimile contacts; Downloadable computer software for controlling telecommunication systems utilized by customer contact centers comprised of Central and private telephone switchesinteractive voice response units (IVR) and telephone dialers; Downloadable computer software for managing and controlling customer contact center Automatic Call Distribution (ACD)auto dialeroutbound predictive dialing and campaign management; Downloadable computer software for intelligent contact routing via telephoneemailwebchatIMSMStextsocial media and fax; Downloadable computer software used to support the activities of contact center customer service representatives and contact center managers in the nature of managing and controlling customer contact center Automatic Call Distribution (ACD)auto dialeroutbound predictive dialing and campaign management; Downloadable computer software for intelligent contact routing via telephoneemailwebchatIMSMStextsocial media and fax; Downloadable computer software used to support the activities of contact center customer service representatives and contact center managers in the nature of real-time and historical contact center report generationcreating desktop and management tools for customer contact centerscreating and managing workforce schedulesworkforce job performance and workforce skills; Downloadable computer software for managing web chatinteractive voice response (IVR)real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN)VoIP telephone contactsemailwebchatIMsocial media and facsimile contacts; Downloadable computer software for creating desktop and management tools for customer contact centers; Downloadable computer software for integrating customer relationship management with customer contact centers; Downloadable computer software for the creationdevelopment and deployment of computer telephony applicationsfor integration of customer communications networks and telecommunications networksfor routing managementenhancementconfiguration of communications over telecommunications and computer communications networks; Downloadable computer software for use in connection with customer contact centers and back office operationsproviding workforce managementcontact interaction quality monitoringcall recordingcall screeningcontact surveyseLearningperformance managementspeech analyticscoachingdata encryptiondesktop analytics and PCI compliance; Downloadable computer software for use in parsingspeech taggingaccessing morphological information in an application programming interface in the field of software programming and development
Classe 42
Consulting services in the field of designingimprovingintegratingimplementingoptimizingcontrollingtraining and monitoring of customer contact centercustomer relationship managementworkforce optimizationcustomer contact center reporting hardware and software; Software as a service (SAAS) serviceshosting software for use by others for use in managing and controlling customer contact centers and workforce optimization capabilitiesin the nature of initiatingintegratingroutingcontrolling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN)VoIP telephone contactsemailwebchatIMSMStextsocial media and facsimile contacts; Providing temporary use of online non-downloadable software for controlling telecommunication systems utilized by customer contact centers comprised of Central and private telephone switchesinteractive voice response units (IVR) and telephone dialers; providing temporary use of non-downloadable software for managing and controlling customer contact center Automatic Call Distribution (ACD)auto dialeroutbound predictive dialing and campaign management; Providing temporary use of online non-downloadable software used for intelligent contact routing via telephoneemailwebchatIMSMStextsocial media and fax; Providing temporary use of online non-downloadable software used to support the activities of contact center customer service representatives and contact center managers in the nature of managing and controlling customer contact center Automatic Call Distribution (ACD)auto dialeroutbound predictive dialing and campaign management; Providing temporary use of online non-downloadable computer software for intelligent contact routing via telephoneemailwebchatIMSMStextsocial media and fax; Providing temporary use of online non-downloadable computer software used to support the activities of contact center customer service representatives and contact center managers in the nature of real-time and historical contact center report generationcreating desktop and management tools for customer contact centerscreating and managing workforce schedulesworkforce job performance and workforce skills; Providing temporary use of online non-downloadable software used to manage web chatinteractive voice response (IVR)real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN)VoIP telephone contactsemailwebchatIMsocial media and facsimile contacts; Providing temporary use of online non-downloadable software used to create desktop and management tools for customer contact centers; Providing temporary use of online non-downloadable software used to integrate customer relationship management with customer contact centers; Providing temporary use of online non-downloadable software for the creationdevelopment and deployment of computer telephony applicationsfor integration of customer communications networks and telecommunications networksfor routing managementenhancementconfiguration of communications over telecommunications and computer communications networks; Providing temporary use of online non-downloadable computer software for use in connection with customer contact centers and back office operationsproviding temporary use of non-downloadable computer software providing workforce managementcontact interaction quality monitoringcall recordingcall screeningcontact surveyseLearningperformance managementspeech analyticscoachingdata encryptiondesktop analytics and PCI compliance; Providing temporary use of online non-downloadable software for use in parsingspeech taggingaccessing morphological information in an application programming interface in the field of software programming and development
Publicações
Histórico de despachos e eventos da marca no USPTO.
40 publicações encontradas
ARAA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
29/06/2026
REAP
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
29/06/2026
REM1
COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
01/12/2025
TCCA
TEAS CHANGE OF CORRESPONDENCE RECEIVED
02/07/2024
ARAA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
02/07/2024
REAP
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
02/07/2024
ASCK
ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
17/04/2024
ASCK
ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
27/03/2024
TCCA
TEAS CHANGE OF CORRESPONDENCE RECEIVED
15/06/2022
ARAA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
15/06/2022
REAP
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
15/06/2022
ASCK
ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
22/09/2021
ASGN
AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
16/06/2021
ASCK
ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
19/05/2021
R.PR
REGISTERED-PRINCIPAL REGISTER
01/12/2020
SUNA
NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
27/10/2020
CNPR
ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
26/10/2020
SUPC
STATEMENT OF USE PROCESSING COMPLETE
02/10/2020
AITU
CASE ASSIGNED TO INTENT TO USE PARALEGAL
02/10/2020
IUAF
USE AMENDMENT FILED
17/09/2020
EISU
TEAS STATEMENT OF USE RECEIVED
17/09/2020
NOAM
NOA E-MAILED - SOU REQUIRED FROM APPLICANT
02/06/2020
NPUB
OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
07/04/2020
PUBO
PUBLISHED FOR OPPOSITION
07/04/2020
NONP
NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
18/03/2020
CNSA
APPROVED FOR PUB - PRINCIPAL REGISTER
04/03/2020
XAEC
EXAMINER'S AMENDMENT ENTERED
04/03/2020
GNEN
NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
04/03/2020
GNEA
EXAMINERS AMENDMENT E-MAILED
04/03/2020
CNEA
EXAMINERS AMENDMENT -WRITTEN
04/03/2020
TEME
TEAS/EMAIL CORRESPONDENCE ENTERED
28/02/2020
CRFA
CORRESPONDENCE RECEIVED IN LAW OFFICE
28/02/2020
TROA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
28/02/2020
GNRN
NOTIFICATION OF NON-FINAL ACTION E-MAILED
21/09/2019
GNRT
NON-FINAL ACTION E-MAILED
21/09/2019
CNRT
NON-FINAL ACTION WRITTEN
21/09/2019
DOCK
ASSIGNED TO EXAMINER
16/09/2019
NWOS
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
08/07/2019
NWAP
NEW APPLICATION ENTERED
29/06/2019
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