Classe 9
Downloadable mobile applications for automating the handling of guest requestscomplaintsmaintenance jobsguest communicationmanaging guest preferences in hotelsmotelsinnscruise liners and other temporary accommodationsincluding staff selectionjob allocationjob order dispatchtime trackingjob executionupdate and reassignmentguest satisfaction audits; Downloadable web application software for automating the handling of guest requestscomplaintsmaintenance jobsguest communicationmanaging guest preferences in hotelsmotelsinnscruise liners and other temporary accommodationsincluding staff selectionjob allocationjob order dispatchtime trackingjob executionupdate and reassignmentguest satisfaction audits; Downloadable web application software and mobile application software for automating the handling of guest requestscomplaintsmaintenance jobsguest communicationmanaging guest preferences in hotelsmotelsinnscruise liners and other temporary accommodationsincluding staff selectionjob allocationjob order dispatchtime trackingjob executionupdate and reassignmentguest satisfaction audits in relation to the management of hotelshostelsmotelscruise linersother temporary accommodations; Downloadable web application software and mobile application software for automating the handling of guest requestscomplaintsmaintenance jobsguest communicationmanaging guest preferences in hotelsmotelsinnscruise liners and other temporary accommodationsincluding staff selectionjob allocationjob order dispatchtime trackingjob executionupdate and reassignmentguest satisfaction audits in relation to facility management; Downloadable web application software and mobile application software for automating the handling of guest requestscomplaintsmaintenance jobsguest communicationmanaging guest preferences in hotelsmotelsinnscruise liners and other temporary accommodationsincluding staff selectionjob allocationjob order dispatchtime trackingjob executionupdate and reassignmentguest satisfaction audits in relation to hospitality management; Downloadable web application software and mobile application software for automating the handling of guest requestscomplaintsmaintenance jobsguest communicationmanaging guest preferences in hotelsmotelsinnscruise liners and other temporary accommodationsincluding staff selectionjob allocationjob order dispatchtime trackingjob executionupdate and reassignmentguest satisfaction audits in relation to guest service management; Downloadable web application software and mobile application software for automating the handling of guest requestscomplaintsmaintenance jobsguest communicationmanaging guest preferences in hotelsmotelsinnscruise liners and other temporary accommodationsincluding staff selectionjob allocationjob order dispatchtime trackingjob executionupdate and reassignmentguest satisfaction audits in relation to the management of housekeeping operations; Downloadable web application software and mobile application software for automating the handling of guest requestscomplaintsmaintenance jobsguest communicationmanaging guest preferences in hotelsmotelsinnscruise liners and other temporary accommodationsincluding staff selectionjob allocationjob order dispatchtime trackingjob executionupdate and reassignmentguest satisfaction audits in relation to customer satisfaction; Downloadable web application software and mobile application software for automating the handling of guest requestscomplaintsmaintenance jobsguest communicationmanaging guest preferences in hotelsmotelsinnscruise liners and other temporary accommodationsincluding staff selectionjob allocationjob order dispatchtime trackingjob executionupdate and reassignmentguest satisfaction audits in relation to guest satisfaction; Downloadable web application software and mobile application software for automating the handling of guest requestscomplaintsmaintenance jobsguest communicationmanaging guest preferences in hotelsmotelsinnscruise liners and other temporary accommodationsincluding staff selectionjob allocationjob order dispatchtime trackingjob executionupdate and reassignmentguest satisfaction audits designed to manage the provision of services for hotel guests; web application software and mobile application software for automating the handling of guest requestscomplaintsmaintenance jobsguest communicationmanaging guest preferences in hotelsmotelsinnscruise liners and other temporary accommodationsincluding staff selectionjob allocationjob order dispatchtime trackingjob executionupdate and reassignmentguest satisfaction audits downloadable by customers to aid customer satisfaction; web application software and mobile application software for automating the handling of guest requestscomplaintsmaintenance jobsguest communicationmanaging guest preferences in hotelsmotelsinnscruise liners and other temporary accommodationsincluding staff selectionjob allocationjob order dispatchtime trackingjob executionupdate and reassignmentguest satisfaction audits downloadable by guests to aid guest satisfaction; web application software and mobile application software for automating the handling of guest requestscomplaintsmaintenance jobsguest communicationmanaging guest preferences in hotelsmotelsinnscruise liners and other temporary accommodationsincluding staff selectionjob allocationjob order dispatchtime trackingjob executionupdate and reassignmentguest satisfaction audits downloadable by guests to improve their hotel experience; Downloadable web application software and mobile application software for use in customer managementcustomer flow managementqueue managementreservation managementrequests and complaints management; Downloadable web application software and mobile application software designed to interface with critical infrastructures within hotels and accommodation; Downloadable web application software and mobile application software designed to interface with fire and smoke detection apparatus; Downloadable web application software and mobile application software designed to interface with customer relation management tools within hotels and accommodation; Downloadable web application software and mobile application software for identifyingdefiningmonitoring and managing the scope and components of tasks allocated to hotel employees; Downloadable web application software and mobile application software for use in monitoringanalyzing and auditing hotel inventories and stock levels; Downloadable web application based software and mobile application software designed to facilitate preventative and corrective maintenance of hotel buildings and similar premises; Downloadable software applications for management servicesfor automating the handling of guest requestscomplaintsmaintenance jobsguest communicationmanaging guest preferences in hotelsmotelsinnscruise liners and other temporary accommodationsincluding staff selectionjob allocationjob order dispatchtime trackingjob executionupdate and reassignmentguest satisfaction audits
Classe 35
Hotel management services for others; administrative hotel management; business management of hotels for others; business managementbusiness management assistancebusiness and business organization consultancy services all relating to hotelshostelsmotels and other temporary accommodationrestaurantconference facilities and catering; informationadvisory and consultancy services relating to all of the aforesaid; organizationoperation and supervision of loyalty schemes and incentive schemes which provide organizationreview and supervision of guest servicehousekeeping and maintenance operations to support loyaltyincentivepromotional programs offered by hotelsmotelsinnscruise liners and other temporary accommodationssuch programs providing discounts or upgrades to customers through the administration of customer-personalized incentivesfor promotional purposes; organizationoperation and supervision of customer loyalty schemes which provide organizationreview and supervision of guest servicehousekeeping and maintenance operations to support loyaltyincentivepromotional programs offered by hotelsmotelsinnscruise liners and other temporary accommodationssuch programs providing discounts or upgrades to customers through the administration of customer-personalized incentivesfor promotional purposes; management of customer loyaltyincentive or promotional schemes which provide organizationreview and supervision of guest servicehousekeeping and maintenance operations to support loyaltyincentivepromotional programs offered by hotelsmotelsinnscruise liners and other temporary accommodationssuch programs providing discounts or upgrades to customers through the administration of customer-personalized incentivesfor promotional purposes; organization and management of business incentive and loyalty schemes which provide organizationreview and supervision of guest servicehousekeeping and maintenance operations to support loyaltyincentivepromotional programs offered by hotelsmotelsinnscruise liners and other temporary accommodationssuch programs providing discounts or upgrades to customers through the administration of customer-personalized incentivesfor promotional purposes; organizationoperation and supervision of customer loyalty schemesadministration of a loyalty program which provides incentives for service providers to effectively manage and resolve customer complaintsfor promotional purposes; organizationoperation and supervision of an incentive schemearranging and conducting incentive reward programs for service providers and their customersfor promotional purposes; business efficiency experts
Classe 42
Design of web application software and mobile application software; development of web application software and mobile application software; implementation of web application software and mobile application software; designdevelopment and implementation of web application software and mobile application software for the management of hotel guest services; designdevelopment and implementation of web application software and mobile application software for the management of housekeeping operations; design and development of web application software and mobile application software downloadable by customers; design and development of web application software and mobile application software downloadable by hotel guests; design and development of web application software and mobile application software in relation to guest satisfaction; updating and maintenance of web application software and mobile application software; repair of web application software and mobile application software; installation and customization of web application software and mobile application software; software as a service services featuring software for automating the handling of guest requestscomplaintsmaintenance jobsguest communicationmanaging guest preferences in hotelsmotelsinnscruise liners and other temporary accommodationsincluding staff selectionjob allocationjob order dispatchtime trackingjob executionupdate and reassignmentguest satisfaction audits; software as a service services featuring software for automating the handling of guest requestscomplaintsmaintenance jobsguest communicationmanaging guest preferences in hotelsmotelsinnscruise liners and other temporary accommodationsincluding staff selectionjob allocationjob order dispatchtime trackingjob executionupdate and reassignmentguest satisfaction audits in relation to hotel management; software as a service services featuring software for automating the handling of guest requestscomplaintsmaintenance jobsguest communicationmanaging guest preferences in hotelsmotelsinnscruise liners and other temporary accommodationsincluding staff selectionjob allocationjob order dispatchtime trackingjob executionupdate and reassignmentguest satisfaction audits in the field of hospitality; application service providerhosting computer software applications of others; cloud computingproviding virtual computer systems and virtual computer environments through cloud computing; providing temporary use of on-linenon-downloadable web application software and mobile application software implementation services; providing temporary use of on-linenon-downloadable software applications for management services; providing temporary use of on-line non-downloadable web application software and mobile application software in the field of hotelshostelsmotels and other temporary accommodation and hospitalitysoftware for use by employers and employees in managing and processing information relating to customer carecustomer complaintsmaintenance and upkeep of premisesemployee tasks and attendancetraining; consulting in the nature of developmentdesign and implementation of automated systemselectronic data security systemsin the management of hotelshostelsmotels and other temporary accommodation; consulting in the nature of developmentdesign and implementation of automated systemselectronic data security systemsin relation to hospitality management