Classe 9
Computer hardware and peripheral apparatus and instruments for use with computers; computer software and programmes for improving customer communications and interactions and the customer experience by utilizing customer insightcontext and real-time journey behaviour on all digital and offline channels in order to assist brands with building engaged relationships with their customers by delivering highly personalised and relevant interactions across all touchpoints whenever and wherever they interact with themanalyzingunderstanding and anticipating their customers' needs in real-timeproviding relevant and seamlessly joined up experiences and conversations across the entire customer journey; computer software that provides web-based access to applications and services through a web operating system or portal interface; computer software for use in establishing and accessing online desktop services and application rental services; computing devices that provide software for transmitting datagraphicsaudio or video over electronic communications networkscomputer hardware device for use in accessing computer software applications of others; computing device for hostingmanagingdevelopingmaintaining applicationssoftwarefilesdatabases for others via a virtual desktop available via a network; computer software for use in storingmanagingtracking and analysing data in the fields of marketingpromotionsalescustomer information managementcustomer support and service and employee efficiencycollaborative intra-company and inter-company exchange of such datamaintaining statistics and generating reports concerning such dataproviding customised on-line information and resources relevant to the customers' business; computer software applications downloadable to PDAs and mobile devices to enable access to and the editing of document templatesthe building of data models and the integration of said software applications with social networksall for improving customer communications and interactions and the customer experience; recording media bearing computer software and programmes; recording media bearing recordings in sound and/or visual form; discs; CDROMs; parts and fittings for all the aforesaid goods; all of the aforesaid relating to computer software and software as a service for improving customer communications and interactions and the customer experience
Classe 38
Providing multiple-user access to data on the Internet in the field of computer communications software; electronic mail services; computerised on-line services for business professionalsproviding access via global and nonglobal computer networks to computer software for use in storingmanagingtracking and analysing data in the fields of marketingpromotionsalescustomer information managementcustomer support and service and employee efficiencycollaborative intra-company and inter-company exchange of such datamaintaining statistics and generating reports concerning such dataproviding customised on-line information and resources relevant to the customers' business; web messaging; providing information in the field of telecommunications and telecommunications systems over computer networkswireless networks and global communication networks; telecommunication access services; communications by computer; communication between computers; electronic sending of data and documentation via the Internet or other databases; supply of data by electronic transmission; providing users with telecommunication access time to electronic communications networks with means of identifyinglocatinggroupingdistributingmanaging data and links to third-party computer serverscomputer processors and computer users; informationadvisory and consultancy services relating to the aforesaid; all of the aforesaid relating to computer software and software as a service for improving customer communications and interactions and the customer experience
Classe 42
Computer consultancy and advisory services; consulting services in the field of cloud computing; consulting services in the field of software as a service; consulting services in the field of identificationsupportimplementation of computer-based information systems for businesses; consulting in the field of virtualization technologies for enterprises and businesses; consulting in the field of IT project management; consulting in the field of information technology; computer servicesremote management of the information technology (IT) systems of others; computer servicesremote and on-site management of cloud computing systems and applications for others; computer servicesremote and on-site management of the information technology (IT) cloud computing systems of others; computer servicesremote management of computer applications for others; computer programming services; consultancy and advisory services relating to the use and installation of softwarerelating to the use and installation of computer programmesinstallation and maintenance of computer software and computer programmescomputer software designdevelopment and updating services; design of bespoke computer software and programmes for improving customer communications and interactions and the customer experience; the provision of computer software engineers and computer programmers to customers to assist in the repairmaintenance and use of computer software and programmes; providing temporary use of non-downloadable application software for maintainingupdatingsearchingretrieving information via a global computer network; hosting of digital content of others on the Internet; hosting the web sites of others on a computer server for a global computer network; computer project management services; technical support services relating to the use and application of computer software and programmes; updating of computer software; updating and maintenance of computer software; updating of computer software for others; updating of computer programs for third parties; updating of computer software relating to computer security and prevention of computer risks; updating websites for others; technology advice provided to Internet users by means of a support hotline; technical support servicesremote and onsite infrastructure management services for monitoringadministration and management of public and private cloud computing IT and application systems; computer servicesintegration of private and public cloud computing environments; online IT technical support servicesremote administration and management of in-house and hosted datacenter devicesdatabases and software applications; technical support servicesinstallationadministrationtroubleshooting of web and database applications; technical support servicesmigration of datacenterserver and database applications; online IT technical support services24x7 remote monitoring of network systemsservers and web and database applications and notification of related events and alerts; online IT technical support servicesremote technical administration of servers for others and troubleshooting in the nature of diagnosing server problems; technical supportmonitoring of network systems; technical supportproviding back-up computer programs and facilities; online IT technical support servicestroubleshooting in the nature of diagnosing computer hardware and software problems; technical support servicestroubleshooting of computer software problems; technical consulting services in the fields of datacenter architecturepublic and private cloud computing solutionsevaluation and implementation of internet technology and services; remote online backup of computer data; remote computer backup services; remote computer network software maintenance services; recovery of computer data; providing virtual computer systems and virtual computer environments through cloud computing; planningdesign and implementation of virtualization technologies for enterprises and businesses; periodic upgrading of computer software for others; monitoring the computer systems of others for technical purposes and providing back-up computer programs and facilities; data encryption and decoding services; data encryption services; data migration services; data mining; data warehousing; database design and development; database development services; installationmaintenance and repair of computer network and computer system software; installationmaintenance and repair of cell phone related software; installationmaintenance and repair of software for computer systems; installationrepair and maintenance of computer software; providing information in the field of telecommunications software over computer networkswireless networks and global communication networks; informationadvisory and consultancy services relating to the aforesaid; all of the aforesaid relating to computer software and software as a service for improving customer communications and interactions and the customer experience
Classe 45
Licensing of intellectual property to others; computer software licensing; computer programme licensing; informationadvisory and consultancy services relating to all of the aforesaid; all of the aforesaid relating to computer software and software as a service for improving customer communications and interactions and the customer experience