IVY

Class 9

Artificial intelligence software for use in mobile devices for integrating electronic data with real world environments for the purpose of assisting hospitality and restaurant guests in communicating with the service provider

Class 35

Development, dissemination, collection, and analysis of guest satisfaction surveys directed to businesses involved in the hospitality and restaurant industries which allow guests to complete satisfaction surveys sent via e-mail, text, and mobile applications

Class 42

Software as a service (SAAS) featuring software directed to businesses involved in the hospitality and restaurant industry for initiating, monitoring, tracking, and analyzing guest feedback through e-mail, text message, and mobile applications; SAAS featuring software for use in gathering information for customized market research through guest feedback; SAAS featuring software for use in surveying, tracking, analyzing guest feedback to improve guest satisfaction; SAAS featuring software for use in surveying, tracking, and analyzing guest utilization of social media sites; Providing on-line non-downloadable computer software that allows businesses involved in the hospitality and restaurant industries to provide their guests with establishment-specific and area information, offers for discounted and complementary products and services, recommendations for restaurants, onsite activities and facilities, offsite leisure activities and local attractions, transportation and local businesses, that allows the guests to check in early and make, edit or cancel reservations, and that allows the end users to order hotel services, namely, concierge, valet, room service, restaurant, front desk and housekeeping services; Providing on-line non-downloadable computer software that allows businesses in the hospitality and restaurant industries to communicate with individual and targeted groups of guests and prospective guests, before, during and after their stays and to provide information, hotel guest services and promotions relating to their establishments and the local area; Providing on-line non-downloadable computer software that allows businesses in the hospitality and restaurant industries to collect surveys from guests before, during, and after their stay or visit; Providing on-line non-downloadable computer software that allows businesses in the hospitality and restaurant industries to manage and track responses to guest requests; Providing on-line non-downloadable computer software that aggregates, analyzes, manages and reports on guest data; Providing a website featuring technology that enables businesses in the hospitality and restaurant industries to deliver to their guests offers for discounted and complementary products and services, recommendations for restaurants, onsite activities and facilities, offsite leisure activities and local attractions, transportation and local businesses, that allows the end user to check in early and make, edit or cancel reservations, that allows the end user to order hotel services, namely, concierge, valet, room service, restaurant, front desk and housekeeping services and that allows end users to communicate with hotels, restaurants and resorts before, during and after their stays and to receive information, hotel guest services and promotions relating to those establishments and the local area