Classe 9
Downloadable computer software programs for managingautomatingassisting with business operationsincluding customer service operationscustomer relationship managementcustomer support functionscustomer experience management; Downloadable computer software for managingautomatingassisting with business operationsincluding customer service operationscustomer relationship managementcustomer support functionscustomer experience management; Downloadable computer software applications for managingautomatingassisting with business operationsincluding customer service operationscustomer relationship managementcustomer support functionscustomer experience management; Downloadable application software for managingautomatingassisting with business operationsincluding customer service operationscustomer relationship managementcustomer support functionscustomer experience management; Recorded and downloadable computer software for managingautomatingassisting with business operationsincluding customer service operationscustomer relationship managementcustomer support functionscustomer experience management; Downloadable software applications for managingautomatingassisting with business operationsincluding customer service operationscustomer relationship managementcustomer support functionscustomer experience management; Downloadable communication software for managingautomatingassisting with business operationsincluding customer service operationscustomer relationship managementcustomer support functionscustomer experience management; Downloadable computer software for use in automating and managing business processes relating to customer service managementcustomer relationship managementdatabase managementsupply chain managementoperations management and business management; Downloadable computer software for automating and managing business procedures; Downloadable computer software for business purposes for managingautomatingassisting with business operationsincluding customer service operationscustomer relationship managementcustomer support functionscustomer experience management; Downloadable data and file management software and database software for managingautomatingassisting with business operationsincluding customer service operationscustomer relationship managementcustomer support functionscustomer experience management; Downloadable interactive software based on artificial intelligence for managingautomatingassisting with business operationsincluding customer service operationscustomer relationship managementcustomer support functionscustomer experience management; Downloadable artificial intelligence software for managingautomatingassisting with business operationsincluding customer service operationscustomer relationship managementcustomer support functionscustomer experience management; Downloadable computer software applications for use with artificial intelligence for managingautomatingassisting with business operationsincluding customer service operationscustomer relationship managementcustomer support functionscustomer experience management; Downloadable computer chatbot software for providing business management information; Downloadable computer chatbot software for simulating conversations; Downloadable artificial intelligence and machine learning software for managingautomatingassisting with business operationsincluding customer service operationscustomer relationship managementcustomer support functionscustomer experience management; Downloadable software featuring data feeders for use with artificial intelligence in the field of managingautomatingassisting with business operationsincluding customer service operationscustomer relationship managementcustomer support functionscustomer experience management; Downloadable computer programs using machine learning and artificial intelligence for managingautomatingassisting with business operationsincluding customer service operationscustomer relationship managementcustomer support functionscustomer experience management; none of the foregoing including blockchain or peer-to-peer goods
Classe 35
Customer service management; Customer relationship management; On-line community management services being outsourcing services in the field of customer relationship management; Computerized file management; Services consisting of the registration of written communications and data; Business management consulting; Business management services; Business management assistance; Business support and administrative management services; Business administrative support and data processing services; Business administrative assistance and data processing services; Automated data processing; Collectionsystematizationcompilation and analysis of business data and information stored in computer databases; Processingsystemisation and management of data for business purposes; Compilation of information relating to personal data for business purposes; Collection of data for business purposes; Data collection for others for business purposes; Business data analysis; Data processing for businesses
Classe 42
Providing online non-downloadable software for use in customer relationship management; Software as a service featuring software for managingautomatingassisting with business operationsincluding customer service operationscustomer relationship managementcustomer support functionscustomer experience management; Software as a service SaaS featuring software for use in database management; Platforms for artificial intelligence as software as a service SaaS featuring software for managingautomatingassisting with business operationsincluding customer service operationscustomer relationship managementcustomer support functionscustomer experience management; Platform as a service PaaS featuring computer software platforms for managingautomatingassisting with business operationsincluding customer service operationscustomer relationship managementcustomer support functionscustomer experience management; Hosting online web facilities for others for conducting interactive discussions; Providing online non-downloadable software for use in database management; Providing online non-downloadable software for use in supply chain management; Providing temporary use of non-downloadable business software for managingautomatingassisting with business operationsincluding customer service operationscustomer relationship managementcustomer support functionscustomer experience management; Providing online non-downloadable software for use in communication for managingautomatingassisting with business operationsincluding customer service operationscustomer relationship managementcustomer support functionscustomer experience management; Providing temporary use of non-downloadable computer software for communication for managingautomatingassisting with business operationsincluding customer service operationscustomer relationship managementcustomer support functionscustomer experience management; Providing temporary use of non-downloadable computer software for operations management; Providing on-line support services for computer program usersnamely helpdesk servicescustomer support servicescustomer relations servicesdatabase management servicesoperations management services and business management services; Online provision of non-downloadable web-based applications for managingautomatingassisting with business operationsincluding customer service operationscustomer relationship managementcustomer support functionscustomer experience management; Online provision of non-downloadable web-based software for managingautomatingassisting with business operationsincluding customer service operationscustomer relationship managementcustomer support functionscustomer experience management; Providing online non-downloadable computer software for use in input/output communications between computers and users; Providing on-line non-downloadable software for managingautomatingassisting with business operationsincluding customer service operationscustomer relationship managementcustomer support functionscustomer experience management; Computer software consultancy and development; Computer support services being installationrepairmaintenance and programming of software; Development of computer software applications; Information technology IT services being computer hardwaresoftware and peripherals design and technical consultancy; none of the foregoing including blockchain or peer-to-peer services