Classe 9
Downloadable and Recorded computer software and computer programmes for optimization of data; computer hardware and peripheral apparatus and instruments for use with computers; Downloadable and Recorded computer software and programmes for improving customer communications and interactions and the customer experience when visiting interactive websitesretail stores and using interactive software; Downloadable and Recorded computer software that provides web-based access to applications and services through a web operating system or portal interface; Downloadable and Recorded computer software for use in establishing and accessing online desktop services and application rental services; computing hardware devices with embedded computer operating system software for transmitting datagraphics and audio or video recordings featuring content relating to customer experience and interaction over electronic communications networks; computer hardware device for use in accessing computer software applications of others; computing hardware device with embedded operating system software for hostingmanagingdevelopingmaintaining applicationssoftwarefilesdatabases for others via a virtual desktop available via a network; Downloadable and Recorded computer software for use in storingmanagingtracking and analysing data in the fields of marketingpromotionsalescustomer information managementcustomer support and service and employee efficiencycollaborative intra-company and intercompany exchange of such datamaintaining statistics and generating reports concerning such dataproviding customised on-line information and resources relevant to the customers' business; Downloadable and Recorded computer software applications for PDAs and mobile devices for enabling access to and the editing of document templatesthe building of data models and the integration of said software applications with social networksall for improving customer communications and interactions and the customer experience when visiting interactive websitesretail stores and using interactive software; digital and electronic media hardware devices with embedded computer operating system software and programmes; pre-recorded digital and electronic media devices featuring audio and visual recordingsaudio and video recordings featuring content relating to customer experience and interaction when visiting interactive websitesretail stores and using interactive software; blank computer discs; blank CD-ROMs for sound or video recording; structural and replacement parts therefor for all the aforesaid goods; all of the aforesaid relating to computer software and software as a service (SAAS) for improving customer communications and interactions and the customer experience when visiting interactive websitesretail stores and using interactive software
Classe 35
Advertising and promotional services including those in the field of softwarehardwarecustomer engagementcustomer behaviourcustomer relationship buildingcustomer relationship managementcustomer loyaltycustomer incentives and communications; marketing services including those in the field of softwarehardwarecustomer engagementcustomer behaviourcustomer relationship buildingcustomer relationship managementcustomer loyaltycustomer incentives and communications; business management and business administration services including those in the field of softwarehardwarecustomer engagementcustomer behaviourcustomer relationship buildingcustomer relationship managementcustomer loyaltycustomer incentives and communications; the provision of informationconsultancy and advisory services relating to the aforesaid
Classe 38
Providing multiple-user access for business professionals to data on the Internet in the field of computer communications software by use of customer communications and customer relationship management software; providing computerised online telecommunications services for business professionals namely providing access via global and non-global computer networks to computer software for use in storingmanagingtracking and analysing data in the fields of marketingpromotionsalescustomer information managementcustomer support and service and employee efficiencyfor collaborative intra-company and inter-company exchange of such datamaintaining statistics and generating reports concerning such datafor providing customised on-line information and resources relevant to the customers' business; web messaging; providing information in the field of telecommunications and telecommunications systems over computer networkswireless networks and global communication networks; telecommunication access services; communications by computer terminals; communication between computer terminals; electronic sending of data and documentation via the Internet or other databases; supply of data by electronic transmission; providing users with telecommunication access time to electronic communications networks with means of identifyinglocatinggroupingdistributingmanaging data and links to third-party computer serverscomputer processors and computer users; informationadvisory and consultancy services relating to the aforesaid; all of the aforesaid relating to computer software and software as a service (SAAS) for improving customer communications and interactions and the customer experience and none of the aforesaid being or containing the provision of a telecommunications network or telecommunication access services for internetmobiletelephone and VOIP communication
Classe 42
Computer consultancy and advisory servicesconsultancy and advisory services relating to cloud computingcomputer programmingcomputer securitycomputer softwarecomputer system analysis and computer technology; consulting services in the field of cloud computing; consulting services in the field of software as a service (SAAS); consulting services in the field of identificationsupportimplementation of computer-based information systems for businesses; consulting in the field of virtualization technologies for enterprises and businesses; consulting in the field of IT project management; consulting in the field of information technology; technical computer support servicesremote management of the information technology (IT) systems of others; technical computer support servicesremote and on-site management of cloud computing systems and applications for others; technical computer support servicesremote and on-site management of the information technology (IT) cloud computing systems of others; technical computer support servicesremote management of computer applications for others; computer programming services; consultancy and advisory services relating to the use and installation of softwarethe use and installation of computer programmesthe installation and maintenance of computer software and computer programmescomputer software designdevelopment and updating services; design of bespoke computer software and programmes for improving customer communications and interactions and the customer experience; technical support servicesnamely providing computer software engineers and computer programmers to customers to assist in the repairmaintenance and use of computer software and programmes; providing temporary use of on-line non-downloadable application software for maintainingupdatingsearchingretrieving information via a global computer network; hosting of digital content of others on the Internet; hosting the web sites of others on a computer server for a global computer network; computer project management services; technical support servicestechnical advice relating to the use and application of computer software and programmes; updating of computer software; updating and maintenance of computer software; updating of computer software for others; updating of computer programs for third parties; updating of computer software relating to computer security and prevention of computer risks; updating websites for others; technology advice provided to Internet users by means of a support hotline; technical support servicesremote and on-site infrastructure management services for monitoringadministration and management of public and private cloud computing IT and application systems; computer servicesintegration of private and public cloud computing environments; technical support servicesremote administration and management of troubleshooting for in-house and hosted datacenter devicesdatabases and software applications for the purposes of diagnosing computer hardware and software problems; technical support servicesinstallationadministrationtroubleshooting of web and database applications; technical support servicesmigration of datacenterserver and database applications; technical support services24/7 monitoring of network systemsservers and web and database applications and notification of related events and alerts; technical support servicestechnical administration of servers for others and troubleshooting in the nature of diagnosing server problems; technical supportmonitoring of network systems; technical support servicesproviding back-up computer programs and facilities; technical support servicestroubleshooting in the nature of diagnosing computer hardware and software problems; technical support servicestroubleshooting of computer software problems; technical consulting services in the fields of datacenter architecturepublic and private cloud computing solutionsevaluation and implementation of internet technology and services; remote online backup of computer data; remote computer backup services; technical monitoring of computer network systems by remote access to ensure proper functioning; computer software maintenance services; recovery of computer data; providing virtual computer systems and virtual computer environments through cloud computing; planningdesign and implementation of virtualization computer technologies for enterprises and businesses; periodic upgrading of computer software for others; monitoring the computer systems of others for technical purposesto detect breakdowns; providing remote computer back-up services for computer programs and facilities; data encryption and decoding services; data encryption services; data migration services; data mining; data warehousing; database design and development; database development services; installationmaintenance and repair of computer networking hardware and software for computer systems; installationmaintenance and repair of cell phone related software; installationmaintenance and repair of software for computer systems; installationrepair and maintenance of computer software; providing information in the field of telecommunications software over computer networkswireless networks and global communication networks; informationadvisory and consultancy services relating to the aforesaid; all of the aforesaid relating to computer software and software as a service (SAAS) for improving customer communications and interactions and the customer experience
Classe 45
Licensing of intellectual property to others; computer software licensing; computer programme licensing; informationadvisory and consultancy services relating to all of the aforesaid; all of the aforesaid relating to computer software and software as a service (SAAS) for improving customer communications and interactions and the customer experience