C71T
CANCELLED SECTION 71
26/06/2026
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Dado oficial do USPTO
NICE INCONTACT CXONE
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Active USPTO registrationTipo: VerbalEscritório: US
Snapshot rápido
NICE INCONTACT CXONE
ST13
US500000079242926Classe
9, 42
Pedido
79242926
Registro
5929140
Diagnóstico de risco e oportunidade
Leitura executiva para decisão de naming, protocolo e monitoramento.
Situação USPTO
Active USPTO registration
Tipo de processo
Pedido e registro
Eventos registrados
41
Atualização mais recente
21/07/2026
Classificação
Registrada
Tipo de marca
Verbal
Classes Nice
9, 42
Data de depósito
01/05/2018
Data de registro
10/12/2019
Data de expiração
-
Ação recomendada
Execute uma análise de colidência completa e valide classes antes de qualquer protocolo ou investimento de marca.
Próximo passo
Esses são os detalhes do processo de registro. Mesmo assim, o monitoramento constante é o que garante tranquilidade de que o seu principal ativo continue protegido.
Dados completos do processo
Campos estruturados da autoridade responsável e do histórico oficial.
Data da situação
26/06/2026
Última transação
21/07/2026
Escritório responsável
United States Patent and Trademark Office
Código da situação
709
Cadastro oficial
Principal Register
Código do desenho
4
Tipo de titular
84
Localização do titular
IL
Examinador
SINGH, TEJBIR
Unidade examinadora
L60
Localização atual
PUBLICATION AND ISSUE SECTION
Titulares e representantes
Titulares
NICE LTD.
Representantes
JACQUELINE ZION PEARL COHEN ZEDEK LATZER BARATZ LLP
Classificação técnica
Classes Nice
Classe 9Classe 42
Códigos Vienna
Sem códigos Vienna disponíveis.
Produtos e serviços
Classe 9
Recorded computer softwaredownloadable computer software and computer applications for use in the fields of employee managementcustomer experienceemployee and customer support incorporating omnichannel routinganalyticsartificial intelligencesoftware for employee performance management; computer software for data gatheringprocessing and analyzing employee personaemployee engagement and profile buildingemployee interaction behaviors with customersemployee skillsemployee customer satisfaction scoresemployee average handle timeemployee educationtenuretrainingcoachingschedulingadherencepreferencesgoalsevaluation history and past experience for the purpose of improving customer serviceexperience and satisfactionimproving employee and workforce performance and employee empowerment in the field of employee work performance; computer software for data managementanalysisinterpretation and identification of employee performanceemployee success modelingemployee behavioral analyticsemployee real-time analytics and guidanceemployee agent guidance and employee process automationreporting and decision support in the field of contact center operational efficiencycustomer service and experience for the purpose of improving sales and marketing effectivenessemployee work performanceemployee empowerment and employee flexibility within the contact/engagement center operation; computer software in the field of audio search and transcription technologysoftware for collectingindexingenabling searching ofproviding analytics relating to recorded media; computer software in the field of audio search and transcription technologysoftware for embedding phonetic search technology in computer applications
Classe 42
Providing temporary use of non-downloadable cloud-based software and providing temporary use of non-downloadable computer software for use in the fields of employee managementcustomer experienceemployee and customer support incorporating omnichannel routinganalyticsartificial intelligencesoftware for employee performance management; Application service provider featuring software for queuinghandlingloggingrecordingmonitoringtrackingsupervisingmanagingroutingdisposition and distribution of telephone callsfacsimile transmissionsemailssocial mediaweb based messages to or from in office or at home employeescontractorssubcontractorspartiescallers or customers for use in the field of customer servicecustomer supportinside salescollectionsoutside salesmarketing; application service provider featuring software for schedulingsurveyingmonitoringsupervisingratingreviewing managingforecastingrecordinganalyzing and training employees for use in the field of customer servicecustomer supportinside salescollectionsoutside salesmarketing; application service provider featuring an application software development tool for use in customizing telecommunication service applicationssoftware for queuinghandlingloggingrecordingmonitoringtrackingsupervisingmanagingroutingdisposition and distribution of telephone callsfacsimile transmissionsemailssocial mediaweb based messages to or from in office or at home employeescontractorssubcontractorspartiescallers or customers for use in the field of customer servicecustomer supportinside salescollectionsoutside salesmarketing; and technical support servicestroubleshooting of computer software problems; computer software consultation; providing information relating to computer software maintenanceuse and development
Publicações
Histórico de despachos e eventos da marca no USPTO.
41 publicações encontradas
REM3
COURTESY REMINDER - SEC. 71 (6-YR) E-MAILED
10/12/2024
FINO
FINAL DECISION TRANSACTION PROCESSED BY IB
17/04/2020
FICS
FINAL DISPOSITION NOTICE SENT TO IB
27/03/2020
FIMP
FINAL DISPOSITION PROCESSED
26/03/2020
FICR
FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB
10/03/2020
R.PR
REGISTERED-PRINCIPAL REGISTER
10/12/2019
GPNX
NOTIFICATION PROCESSED BY IB
05/10/2019
NPUB
OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
24/09/2019
PUBO
PUBLISHED FOR OPPOSITION
24/09/2019
OPNS
NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB
18/09/2019
OP2R
NOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB
18/09/2019
NONP
NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
04/09/2019
PREV
LAW OFFICE PUBLICATION REVIEW COMPLETED
22/08/2019
CNSA
APPROVED FOR PUB - PRINCIPAL REGISTER
22/08/2019
TEME
TEAS/EMAIL CORRESPONDENCE ENTERED
21/08/2019
CRFA
CORRESPONDENCE RECEIVED IN LAW OFFICE
20/08/2019
ERFR
TEAS REQUEST FOR RECONSIDERATION RECEIVED
20/08/2019
LIMN
LIMITATION FROM THE IB EXAMINED, NO ACTION IS NEEDED
22/04/2019
CNFR
FINAL REFUSAL MAILED
10/04/2019
CNFR
FINAL REFUSAL WRITTEN
09/04/2019
TEME
TEAS/EMAIL CORRESPONDENCE ENTERED
15/03/2019
CRFA
CORRESPONDENCE RECEIVED IN LAW OFFICE
15/03/2019
LIMG
LIMITATION OF GOODS RECEIVED FROM IB
15/03/2019
ALIE
ASSIGNED TO LIE
11/03/2019
MREI
NOTICE OF REINSTATEMENT MAILED
08/03/2019
TROA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
07/03/2019
CORR
CORRECTION FROM IB ENTERED - NO REVIEW REQUIRED
06/03/2019
REIN
REINSTATED
05/03/2019
CRCV
CORRECTION TRANSACTION RECEIVED FROM IB
22/02/2019
DENA
NOTIFICATION OF EFFECT OF CANCELLATION OF INTL REG MAILED
16/02/2019
DETH
DEATH OF INTERNATIONAL REGISTRATION
15/02/2019
RFNT
REFUSAL PROCESSED BY IB
17/11/2018
RFCS
NON-FINAL ACTION MAILED - REFUSAL SENT TO IB
29/10/2018
RFRR
REFUSAL PROCESSED BY MPU
29/10/2018
MAFR
APPLICATION FILING RECEIPT MAILED
19/10/2018
RFCR
NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW
16/10/2018
CNRT
NON-FINAL ACTION WRITTEN
15/10/2018
DOCK
ASSIGNED TO EXAMINER
15/10/2018
NWOS
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
15/10/2018
REPR
SN ASSIGNED FOR SECT 66A APPL FROM IB
11/10/2018
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