C71T
CANCELLED SECTION 71
20/02/2026
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Dado oficial do USPTO
NICE INCONTACT
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Active USPTO registrationTipo: VerbalEscritório: US
Snapshot rápido
NICE INCONTACT
ST13
US500000079240469Classe
9, 41, 42
Pedido
79240469
Registro
5823888
Diagnóstico de risco e oportunidade
Leitura executiva para decisão de naming, protocolo e monitoramento.
Situação USPTO
Active USPTO registration
Tipo de processo
Pedido e registro
Eventos registrados
28
Atualização mais recente
17/03/2026
Classificação
Registrada
Tipo de marca
Verbal
Classes Nice
9, 41, 42
Data de depósito
02/05/2018
Data de registro
06/08/2019
Data de expiração
-
Ação recomendada
Execute uma análise de colidência completa e valide classes antes de qualquer protocolo ou investimento de marca.
Próximo passo
Esses são os detalhes do processo de registro. Mesmo assim, o monitoramento constante é o que garante tranquilidade de que o seu principal ativo continue protegido.
Dados completos do processo
Campos estruturados da autoridade responsável e do histórico oficial.
Data da situação
20/02/2026
Última transação
17/03/2026
Escritório responsável
United States Patent and Trademark Office
Código da situação
709
Cadastro oficial
Principal Register
Código do desenho
4
Tipo de titular
84
Localização do titular
Raanana, IL
Examinador
CHARLON, BARNEY
Unidade examinadora
L40
Localização atual
PUBLICATION AND ISSUE SECTION
Titulares e representantes
Titulares
NICE LTD.
Representantes
Pearl Cohen Zedek Latzer Baratz
Classificação técnica
Classes Nice
Classe 9Classe 41Classe 42
Códigos Vienna
Sem códigos Vienna disponíveis.
Produtos e serviços
Classe 9
Computer software for data gatheringprocessing and analyzing employee personaemployee-customer engagement and profile buildingemployee interaction behaviors with customersemployee skillsemployee customer satisfaction scoresemployee average handle timeemployee educationtenuretrainingcoachingschedulingschedule adherenceschedule preferencesgoalsevaluation history and past experience for the purpose of improving customer serviceexperience and satisfactionimproving employee and workforce performance and employee empowerment in the field of employee work performance; computer software for data managementanalysisinterpretation and identification of employee performanceemployee success modelingemployee behavioral analyticsemployee real-time analytics and guidancereal-time analysis of employee schedules and actual performanceguidance of employee schedules and actual performanceemployee agent guidance and employee process automation for operational efficiencyreporting and decision support in the field of contact center operational efficiencycustomer service and experience for the purpose of improving sales and marketing effectivenessemployee work performanceemployee empowerment and employee flexibility within the contact/engagement center operation; computer hardware; computer hardware and software for digital recording of voicevideoradioVoIPemailinstant messagingsocial media interactionstext messagesaccessing the worldwide webaccessing the intranetdisplay screenaccessing wireless and other multimedia communicationtransmitted over telecommunication equipment and networks; computer hardware and software used to capture videovoice and data information and meta-data capturesignal processingsignal analysisalarmssecurityfor use by law enforcementintelligence and internal security organizationsdata storagearchiving and dissemination; computer application software for data managementanalysisinterpretationidentificationreportingdecision supportlive call monitoring and instant replay related to recorded and non-recorded voicevideoradioVoIPemailinstant messagingsocial media interactionstext messagesworldwide webintranetscreenwireless and other unstructured multimedia interactions; computer application software for call center performance optimizationcall center quality monitoringenterprise business interactions analyticspublic safety and transportation command and controlscenario reconstruction and investigationmulti-channel scenario reconstruction and investigationdata security managementdata security surveillance and real-time data threat detectionsystems alarm analysis and managementtelephonyInternet and open source data lawful interception and intelligence systemsfinancial crimefinancial riskfinancial compliance; computer application software for situation management to enable situation planningresponse and analysis for the securitysafety and emergency marketsfinancial crimecustomer experiencepublic safety; computer application software for data managementanalysisinterpretationidentificationreal-time analyticsdecision-makingdecision supportlive call monitoring and instant replayagent guidancescript creationprocess automation for operational efficiencyautomated reportingdecision supportlive call monitoring and instant replay related to recorded and non-recorded voicevideoradioVoIPemailinstant messagingsocial media interactionstext messagesworldwide webintranetdisplay screenswireless and other unstructured multimedia interactions for contact center operational efficiencycustomer experience managementimproving sales and marketing effectivenessreducing customer churn; telecommunication equipmentaudio and call recording and logging equipmenttrunked radio recording equipmenttelecommunications hardware and software for monitoring and storing voicevideo and data; computer software in the field of audio search and transcription technologysoftware for collectingindexingenabling searching ofproviding analytics relating to recorded media; computer software in the field of audio search and transcription technologysoftware for embedding phonetic search technology in computer applications; computer application softwarean application that allows mobile access to databases and software programs for the management of call centers and call center operations
Classe 41
Training in the use of computer software
Classe 42
Application service provider featuring software for queuinghandlingloggingrecordingmonitoringtrackingsupervisingmanagingroutingdispositioning of information and distribution of telephone callsfacsimile transmissionsemailssocial mediaweb based messages to or from in office or at home employeescontractorssubcontractorspartiescallers or customers for use in the field of customer servicecustomer supportinside salescollectionsoutside salesmarketing; application service provider featuring software for schedulingsurveyingmonitoringsupervisingratingreviewingmanagingforecastingrecordinganalyzing and training employees for use in the field of customer servicecustomer supportinside salescollectionsoutside salesmarketing; application service provider featuring an application software development tool for use in customizing telecommunication service applicationssoftware for queuinghandlingloggingrecordingmonitoringtrackingsupervisingmanagingroutingdispositioning of information and distribution of telephone callsfacsimile transmissionsemailssocial mediaweb based messages to or from in office or at home employeescontractorssubcontractorspartiescallers or customers for use in the field of customer servicecustomer supportinside salescollectionsoutside salesmarketing; and technical support servicestroubleshooting of computer software problems; computer software consultation; providing information relating to computer software maintenanceuse and development
Publicações
Histórico de despachos e eventos da marca no USPTO.
28 publicações encontradas
FINO
FINAL DECISION TRANSACTION PROCESSED BY IB
13/12/2019
FICS
FINAL DISPOSITION NOTICE SENT TO IB
27/11/2019
FIMP
FINAL DISPOSITION PROCESSED
27/11/2019
FICR
FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB
06/11/2019
R.PR
REGISTERED-PRINCIPAL REGISTER
06/08/2019
PUBO
PUBLISHED FOR OPPOSITION
21/05/2019
GPNX
NOTIFICATION PROCESSED BY IB
18/05/2019
OPNS
NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB
01/05/2019
OP2R
NOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB
01/05/2019
NPUB
NOTICE OF PUBLICATION
01/05/2019
PREV
LAW OFFICE PUBLICATION REVIEW COMPLETED
15/04/2019
CNSA
APPROVED FOR PUB - PRINCIPAL REGISTER
13/04/2019
TEME
TEAS/EMAIL CORRESPONDENCE ENTERED
16/03/2019
CRFA
CORRESPONDENCE RECEIVED IN LAW OFFICE
16/03/2019
ALIE
ASSIGNED TO LIE
11/03/2019
LIME
LIMITATION FROM THE IB - REQUEST EXAM REVIEW
08/03/2019
TROA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
07/03/2019
LIMG
LIMITATION OF GOODS RECEIVED FROM IB
01/03/2019
RFNT
REFUSAL PROCESSED BY IB
19/10/2018
RFCS
NON-FINAL ACTION MAILED - REFUSAL SENT TO IB
28/09/2018
RFRR
REFUSAL PROCESSED BY MPU
28/09/2018
RFCR
NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW
28/09/2018
CNRT
NON-FINAL ACTION WRITTEN
27/09/2018
MAFR
APPLICATION FILING RECEIPT MAILED
21/09/2018
DOCK
ASSIGNED TO EXAMINER
17/09/2018
NWOS
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
17/09/2018
REPR
SN ASSIGNED FOR SECT 66A APPL FROM IB
13/09/2018
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