C71T
CANCELLED SECTION 71
26/06/2026
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Dado oficial do USPTO
CUSTOMER HAPPINESS SYSTEM
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Active USPTO registrationTipo: VerbalEscritório: US
Snapshot rápido
CUSTOMER HAPPINESS SYSTEM
ST13
US500000079225848Classe
9, 16, 35, 41, 42
Pedido
79225848
Registro
5929083
Diagnóstico de risco e oportunidade
Leitura executiva para decisão de naming, protocolo e monitoramento.
Situação USPTO
Active USPTO registration
Tipo de processo
Pedido e registro
Eventos registrados
54
Atualização mais recente
21/07/2026
Classificação
Registrada
Tipo de marca
Verbal
Classes Nice
9, 16, 35, 41, 42
Data de depósito
10/08/2017
Data de registro
10/12/2019
Data de expiração
-
Ação recomendada
Execute uma análise de colidência completa e valide classes antes de qualquer protocolo ou investimento de marca.
Próximo passo
Esses são os detalhes do processo de registro. Mesmo assim, o monitoramento constante é o que garante tranquilidade de que o seu principal ativo continue protegido.
Dados completos do processo
Campos estruturados da autoridade responsável e do histórico oficial.
Data da situação
26/06/2026
Última transação
21/07/2026
Escritório responsável
United States Patent and Trademark Office
Código da situação
709
Cadastro oficial
Principal Register
Código do desenho
4
Tipo de titular
99
Localização do titular
GB
Examinador
LAM, HAI-LY HUYNH
Unidade examinadora
M30
Localização atual
PUBLICATION AND ISSUE SECTION
Titulares e representantes
Titulares
The One Question Group Ltd
Representantes
Trevor P. Schmidt HUTCHISON PLLC
Classificação técnica
Classes Nice
Classe 9Classe 16Classe 35Classe 41Classe 42
Códigos Vienna
Sem códigos Vienna disponíveis.
Produtos e serviços
Classe 9
Computer software for soliciting customer feedbackcommunicating with customersfacilitating direct customer marketing and bookings; pre-recorded magnetic data carriersrecording discscompact discsDVDs and other digital recording media all featuring customer relationship management computer software; data processing equipment; computer programs for use in customer relationship managementconducting surveys and communicating with customers; downloadable electronic publications in the nature of magazines in the field of customer relationship management; downloadable video presentations in the field of customer relationship management; downloadable interactive electronic publications in the nature of magazines in the field of client management; interactive multimedia computer programs for soliciting customer reviewscommunicating with customers and online reputation management
Classe 16
Paper and cardboard; printed matterposters in the field of hospitality; printed publicationsmagazinesbrochureshandouts in the field of customer relationship management; books in the field of customer relationship management; printed reports in the field of reputation management; general feature magazines; newsletters in the field of client management; journals in the field of personnel recruiting; leaflets in the field of customer relationship management; informational flyers in the field of customer relationship management; calendars; graphic representations; photographs; stationery; printed instructional and teaching materials in the field of customer relationship management; printed business reports; cardsblank note cards and business cards; promotional items of paper and cardadvertising signs of paper and posters; pens and pencils
Classe 35
Marketing services; market research; public opinion polling; advertising services; business and promotional servicespromoting the sale of goods and services of others; business research services; publicity servicespublicity and sales promotion services; business strategy development services; collection of information for market research; compilation of business data; business management services; business administration services; research in the field of marketingretail salescustomer behaviourcustomer trends and customer experience for business purposes; data retrieval servicescompiling business data; business data analysis services; analysis of market research data and statistics; data processing services; compilation and systemisation of information into computer databases; business and marketing analysis of web sites; marketing off-line data to aid media targetingcontent personalisation and customer experiencenamely analyzing and compiling business data for determining the perceived image of a service; computerised point of sale data collection services for business purposes; data analysis of customer transactions and customer behavior for business purposes; business advice relating to brand placementretailingmarketingadvertisingpromotionproduct ranging and communication strategies; collection and analysis of customer loyalty data for business purposes; business administrationorganisingoperating and managing customer loyalty programmes and sales and promotional incentive schemes; organising and arranging sweepstakes featuring games and customer competitions for advertisingmarketingmarketing research and business purposes; organising and arranging trade fairs for business and promotional purposes; direct mail advertising services; business informationadvisory and consultancy services relating to all the aforesaid services
Classe 41
Training in the field of customer relationship management; education servicesconducting seminarsconferencesworkshops in the field of customer relationship management; training of employees in the field of customer relationship management; providing online non-downloadable electronic publications in the nature of magazines in the field of customer relationship management; entertainmentconducting contests and live music concerts; organizing community sporting and cultural events; arranging and conducting of conferencesseminarssymposiumseducational lectures and training workshops all in the field of reputation management and all for educational purposes; providing and organising training and seminars in the field of client management; providing and organizing training and seminars in the fields of business managementbusiness reputation improvementcustomer experience improvementorganization of businesses and business administration; leadership development training in the field of customer relationship management; personal development training; business training; publication of printed matter and of printed publications in the nature of textsbooks and magazines in the field of client satisfaction and reputation management; publication of books and texts; publication of online journals; publication of interactive multimedia based informationproviding online non-downloadable videos in the field of customer relationship management; providing non-downloadable interactive educational and training materials in the nature of manuals in the fields of client satisfaction and reputation management via the internet and electronic communications networks; vocational guidance; education servicesconductingseminarsconferencesworkshops and training services all relating to business networking; informationadvisory and consultancy services relating the aforesaid
Classe 42
Computer design and development services; computer programming; developing computer models in the nature of computer programs and software for optimisinganalyzing and reporting on employee and customer opinionbehaviour and experience; computerized electronic data storage; operation and maintenance of computerized data storage in the nature of technical supportproviding computer facilities for the electronic storage of digital data; software as a service services featuring software for soliciting customer feedbackcommunicating with customersfacilitating direct customer marketing and bookings; software design; software research and development; informationadvisory and consultancy services relating to all the aforesaid services
Publicações
Histórico de despachos e eventos da marca no USPTO.
54 publicações encontradas
REM3
COURTESY REMINDER - SEC. 71 (6-YR) E-MAILED
10/12/2024
TCCA
TEAS CHANGE OF CORRESPONDENCE RECEIVED
01/12/2022
ARAA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
01/12/2022
REAP
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
01/12/2022
NREP
NEW REPRESENTATIVE AT IB RECEIVED
02/04/2021
FINO
FINAL DECISION TRANSACTION PROCESSED BY IB
10/04/2020
FICS
FINAL DISPOSITION NOTICE SENT TO IB
21/03/2020
FIMP
FINAL DISPOSITION PROCESSED
21/03/2020
FICR
FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB
10/03/2020
GPNX
NOTIFICATION PROCESSED BY IB
06/03/2020
R.PR
REGISTERED-PRINCIPAL REGISTER
10/12/2019
NPUB
OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
24/09/2019
PUBO
PUBLISHED FOR OPPOSITION
24/09/2019
ADCH
CHANGE OF NAME/ADDRESS REC'D FROM IB
19/09/2019
OPNS
NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB
04/09/2019
OP2R
NOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB
04/09/2019
NONP
NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
04/09/2019
CNSA
APPROVED FOR PUB - PRINCIPAL REGISTER
16/08/2019
TEME
TEAS/EMAIL CORRESPONDENCE ENTERED
13/08/2019
CRFA
CORRESPONDENCE RECEIVED IN LAW OFFICE
13/08/2019
TROA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
13/08/2019
OPNX
NOTIFICATION OF POSSIBLE OPPOSITION - PROCESSED BY IB
18/07/2019
OPNS
NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB
03/07/2019
OPNR
NOTIFICATION OF POSSIBLE OPPOSITION CREATED, TO BE SENT TO IB
03/07/2019
GPRN
NOTIFICATION OF PRIORITY ACTION E-MAILED
20/05/2019
GPRA
PRIORITY ACTION E-MAILED
20/05/2019
CPRA
PRIORITY ACTION WRITTEN
20/05/2019
ZZZX
PREVIOUS ALLOWANCE COUNT WITHDRAWN
13/05/2019
PBCR
WITHDRAWN FROM PUB - OG REVIEW QUERY
30/04/2019
CNSA
APPROVED FOR PUB - PRINCIPAL REGISTER
15/04/2019
TEME
TEAS/EMAIL CORRESPONDENCE ENTERED
30/03/2019
TCCA
TEAS CHANGE OF CORRESPONDENCE RECEIVED
29/03/2019
CRFA
CORRESPONDENCE RECEIVED IN LAW OFFICE
29/03/2019
ERFR
TEAS REQUEST FOR RECONSIDERATION RECEIVED
29/03/2019
GNFN
NOTIFICATION OF FINAL REFUSAL EMAILED
01/10/2018
GNFR
FINAL REFUSAL E-MAILED
01/10/2018
CNFR
FINAL REFUSAL WRITTEN
01/10/2018
TEME
TEAS/EMAIL CORRESPONDENCE ENTERED
07/09/2018
CRFA
CORRESPONDENCE RECEIVED IN LAW OFFICE
07/09/2018
ALIE
ASSIGNED TO LIE
04/09/2018
NREV
NOTICE OF REVIVAL - MAILED
17/08/2018
TROA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
17/08/2018
PETG
PETITION TO REVIVE-GRANTED
17/08/2018
PROA
TEAS PETITION TO REVIVE RECEIVED
17/08/2018
RFNT
REFUSAL PROCESSED BY IB
02/03/2018
RFCS
NON-FINAL ACTION MAILED - REFUSAL SENT TO IB
14/02/2018
RFRR
REFUSAL PROCESSED BY MPU
14/02/2018
MAFR
APPLICATION FILING RECEIPT MAILED
10/02/2018
RFCR
NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW
09/02/2018
CNRT
NON-FINAL ACTION WRITTEN
08/02/2018
DOCK
ASSIGNED TO EXAMINER
06/02/2018
NWOS
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
06/02/2018
REPR
SN ASSIGNED FOR SECT 66A APPL FROM IB
01/02/2018
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