CHAN
APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
18/06/2021
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Dado oficial do USPTO
SQM
Sabia que essa marca já está registrada no Estados Unidos?
Antes de investir em nome, identidade e divulgação, valide risco de colisão e estratégia de registro para não perder tempo nem budget.
Active USPTO registrationTipo: VerbalEscritório: US
Diagnóstico de risco e oportunidade
Leitura executiva para decisão de naming, protocolo e monitoramento.
Situação USPTO
Active USPTO registration
Tipo de processo
Pedido e registro
Eventos registrados
32
Atualização mais recente
18/06/2021
Classificação
Registrada
Tipo de marca
Verbal
Classes Nice
35, 41, 42
Data de depósito
03/08/2006
Data de registro
04/12/2007
Data de expiração
-
Ação recomendada
Execute uma análise de colidência completa e valide classes antes de qualquer protocolo ou investimento de marca.
Próximo passo
Esses são os detalhes do processo de registro. Mesmo assim, o monitoramento constante é o que garante tranquilidade de que o seu principal ativo continue protegido.
Dados completos do processo
Campos estruturados da autoridade responsável e do histórico oficial.
Data da situação
12/12/2017
Última transação
16/08/2019
Escritório responsável
United States Patent and Trademark Office
Código da situação
800
Cadastro oficial
Principal Register
Primeiro uso
31/01/1996
Primeiro uso no comércio
31/01/1996
Código do desenho
4
Tipo de titular
03
Localização do titular
Vernon, BC, CA
Examinador
BROWN, BARBARA
Unidade examinadora
M70
Localização atual
GENERIC WEB UPDATE
Titulares e representantes
Titulares
Service Quality Measurement Group Inc.
Service Quality Measurement Group Inc.
Representantes
Nicholas D. Wells LEGENDS LAW GROUP, PLLC
Classificação técnica
Classes Nice
Classe 35Classe 41Classe 42
Códigos Vienna
Sem códigos Vienna disponíveis.
Produtos e serviços
Classe 35
Performing business evaluations of the performance and effectiveness of call and contact centers and providing analysesreports and recommendations based on the results thereof; evaluating the comparative performance of call and contact centers and operating an awards program recognizing excellence in selected areas of call and contact center service and performance; call and contact center quality benchmarking studies for the measurement of service quality performance and providing analysesreports and recommendations based on the results thereofincluding comparisons to other call and contact centers that have undergone similar benchmarking studies; call monitoring calibration studies to link call monitoring ratings to customer satisfaction survey ratings and providing reports on the study results with outcomesdata analysis and recommendations; conducting surveys among the customers and employees of call and contact centers to assess customer and employee satisfaction levels and providing reports on the results thereof including outcomesdata analysis and recommendations; performing studies and surveys to determine the rate at which call and contact centers resolve customer inquiries on the first call and providing reports on the results thereof including outcomesdata analysis and recommendations; call and contact center customer and employee tracking studies for measuring customer and employee satisfaction levels over predetermined amounts of time and providing reports based on the results thereof; benchmarking studies to evaluate customer satisfaction levels with call and contact center websites and providing reports on the results thereof; and benchmarking studies to evaluate customer satisfaction levels with call and contact center interactive voice response channels and providing reports on the results thereof
Classe 41
Conducting seminars and workshops directed to the management and operation of call and contact centers
Classe 42
Testinganalysis and evaluation of the call and contact services of others for the purpose of certification of those that have achieved predetermined performance and customer satisfaction benchmarks
Publicações
Histórico de despachos e eventos da marca no USPTO.
32 publicações encontradas
TCCA
TEAS CHANGE OF CORRESPONDENCE RECEIVED
18/06/2021
ARAA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
18/06/2021
REAP
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
18/06/2021
COAR
TEAS CHANGE OF OWNER ADDRESS RECEIVED
18/06/2021
ARAA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
16/08/2019
REAP
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
16/08/2019
NA89
NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - MAILED
12/12/2017
RNL1
REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)
12/12/2017
89AG
REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
12/12/2017
APRE
CASE ASSIGNED TO POST REGISTRATION PARALEGAL
12/12/2017
E89R
TEAS SECTION 8 & 9 RECEIVED
14/11/2017
NA85
NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - MAILED
10/05/2013
C15A
REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
10/05/2013
APRE
CASE ASSIGNED TO POST REGISTRATION PARALEGAL
10/05/2013
E815
TEAS SECTION 8 & 15 RECEIVED
18/04/2013
TCCA
TEAS CHANGE OF CORRESPONDENCE RECEIVED
28/02/2013
R.PR
REGISTERED-PRINCIPAL REGISTER
04/12/2007
PUBO
PUBLISHED FOR OPPOSITION
18/09/2007
NPUB
NOTICE OF PUBLICATION
29/08/2007
PREV
LAW OFFICE PUBLICATION REVIEW COMPLETED
15/08/2007
CNSA
APPROVED FOR PUB - PRINCIPAL REGISTER
08/08/2007
TEME
TEAS/EMAIL CORRESPONDENCE ENTERED
19/07/2007
CRFA
CORRESPONDENCE RECEIVED IN LAW OFFICE
19/07/2007
ALIE
ASSIGNED TO LIE
19/07/2007
TROA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
03/07/2007
CNRT
NON-FINAL ACTION MAILED
03/01/2007
CNRT
NON-FINAL ACTION WRITTEN
29/12/2006
DOCK
ASSIGNED TO EXAMINER
28/12/2006
UNDN
UNDELIVERABLE MAIL - NO ACTION TAKEN
28/09/2006
MPMK
NOTICE OF PSEUDO MARK MAILED
09/08/2006
NWAP
NEW APPLICATION ENTERED
08/08/2006
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