Classe 9
Computer software that automates the processing of unstructuredsemi-structured and structured information and datacomputer software used for management of information stored in databasese-mail archivesdocument management systemsmultimedia filesintranet sitesInternet sites and contained in telephone or voicemail messagesfor identifying concepts and topics contained in such information; computer software that analyzes concepts contained in information stored in databasese-mail archivesdocument management systemsmultimedia filesintranet sitesInternet sites and contained in telephone or voicemail messages and for creating summaries of that information based on the concepts identified; computer software for creating and inserting metatags into documents and information stored in databasese-mail archivesdocument management systemsmultimedia filesintranet sitesInternet sitestelephone or voicemail messages to facilitate operation of search engine software; computer software for creating and inserting hyperlinks connecting conceptually or topically related documents and information stored in databasese-mail archivesdocument management systemsmultimedia filesintranet sitesInternet sitestelephone or voicemail messages; computer database software for creatingmaintainingupdating databases containing information stored in e-mail archivesdocument management systemsmultimedia filesintranet sitesInternet sites telephone or voicemail messages; computer database searching software that allows users to search and retrieve information stored in databasese-mail archivesdocument management systemsmultimedia filesintranet sitesInternet sitestelephone or voicemail messages; computer software for analyzing and generating summaries of information stored in databasese-mail archivesdocument management systemsmultimedia filesintranet sitesInternet sites and contained in telephone or voicemail messages; computer software that createsupdates and maintains profiles of users of localwide-areaglobal computer networks and delivers information from databasese-mail archivesdocument management systemsmultimedia filesintranet sitesInternet sites and contained in telephone or voicemail messages based on those profiles; computer software that transmits information from computer network serversintranet and the Internet to desktop computersmobile telephonespersonal digital assistantsportable digital communication devices; computer software that createsupdates and maintains customized portal sites for users of localwide-area and global computer networks; computer software for customer relationship managementfor receiving customer inquiries via telephone and e-mailautomatically identifying concepts and topics contained in those inquiriesautomatically generating a response to those inquiriesforwarding those inquiries to an appropriate technical advisor; computer software for human resources managementfor receiving employee inquiries via telephone and e-mailautomatically identifying concepts and topics contained in those inquiriesautomatically generating a response to those inquiries; speech recognition computer software; text recognition computer software; image recognition computer software; computer operating system software; computer software for use in data retrievalmanagement and delivery in knowledge managementnew mediacustomer relationship managementonline and off-line publishing and e-commerce computer software applications computer software for providing on-line and off-line navigation of the global computer information network and for running web-site searches; computer software for performing concept matchingsearching data and returning references to documents that are conceptually related to the content identified as the initial reference; computer software used to develop computer programs for managing multimedia contentcustomer serviceon-line and off-line publishing and electronic commerce; computer software for creatingmaintaining and updating software agents that automatically and systematically conduct searches of databasesintranets and the Internet; computer search engine software; computer software used for conducting standard ten searches; computer programs that allow other computer programs to adapt their behavior according to a user's instructions or responses by personalizing and profiling for individual end-users the retrievalmanagementdelivery of data in knowledge managementnew mediacustomer relationship managemente-commerce computer software applications; computer software used to create and manage Internet and intranet portal sites; computer software for management and processing of electronic commerce transactions; computer software used to retrieve information about current eventsbusinesssports from databasesInternetintranets and other computer networks and transmitting the same to users via computer data networksmobile telephonespersonal digital assistantsportable digital communication devices; computer software for e-mail management; computer software that alerts users of computer networks to the existence of and contact information for other users with common interests; software for analyzing data contained in e-mail archivesdocument management systemsmultimedia filesintranet sitesInternet sitestelephone or voicemail messages
Classe 35
Licensing computer software
Classe 38
Providing multiple user access to the Internetintranets and computer networks; telecommunication servicestransmitting information stored on a databasecomputer networkintranet or the Internet to mobile telephones and other handheld digital devices
Classe 42
Computer servicessearch engine services; leasing and rental of computer software; computer servicesproviding temporary use of on-line non-downloadable computer software for automating information managementfor analyzing information stored in databasese-mail archivesdocument management systemsmultimedia filesintranet sitesInternet sites and contained in telephone or voicemail messagesidentifying concepts and topics contained in such information computer servicesproviding temporary use of on-line non-downloadable computer software used to create and insert metatags into documents and information stored in databasese-mail archivesdocument management systemsmultimedia filesintranet sitesInternet sitestelephone or voicemail messages to facilitate operation of search engine software; computer servicesproviding temporary use of on-line non-downloadable computer software for creating and inserting hyperlinks connecting conceptually or topically related documents and information stored in databasese-mail archivesdocument management systemsmultimedia filesintranet sitesInternet sitestelephone or voicemail messages; providing temporary use of on-line non-downloadable computer database software; computer servicesproviding temporary use of on-line non-downloadable computer database searching software that allows users to search and retrieve information stored in databasese-mail archivesdocument management systemsmultimedia filesintranet sitesInternet sitestelephone or voicemail messages; computer servicesproviding temporary use of on-line non-downloadable computer software for analyzing and generating summaries of information stored in databasese-mail archivesdocument management systemsmultimedia filesintranet sitesInternet sites and contained in telephone or voicemail messages; computer servicesproviding temporary use of on-line non-downloadable computer software that createsupdates and maintains profiles of users of localwide-areaglobal computer networks and delivers information from databasese-mail archivesdocument management systemsmultimedia filesintranet sitesInternet sites and contained in telephone or voicemail messages based on those profiles; computer servicesproviding temporary use of on-line non-downloadable computer software that transmits information from computer network serversintranets and the Internet to desktop computersmobile telephonespersonal digital assistantsportable digital communication devices; computer servicesproviding temporary use of on-line non-downloadable computer software that createsupdates and maintains customized portal sites for users of localwide-area and global computer networks; computer servicesproviding temporary use of on-line non-downloadable computer software for customer relationship managementfor receiving customer inquiries via telephone and e-mailautomatically identifying concepts and topics contained in those inquiriesautomatically generating a response to those inquiriesforwarding those inquiries to an appropriate technical advisor; computer servicesproviding temporary use of on-line non-downloadable computer software for human resources managementfor receiving employee inquiries via telephone and e-mailautomatically identifying concepts and topics contained in those inquiriesautomatically generating a response to those inquiries; computer servicesproviding temporary use of on-line non-downloadable speech recognition computer software; computer servicesproviding temporary use of on-line non-downloadable text recognition computer software; computer servicesproviding temporary use of on-line non-downloadable image recognition computer software; computer servicesproviding temporary use of on-line non-downloadable computer operating system software; computer servicesproviding temporary use of on-line non-downloadable computer software for use in data retrievalmanagement and delivery in knowledge managementnew mediacustomer relationship managementon-line publishing and E-commerce computer software applications; computer servicesproviding temporary use of on-line non-downloadable computer software for providing on-line navigation of the global computer information network and for running web-site searches; computer servicesproviding temporary use of on-line non-downloadable computer software for performing concept matchingsearching data and returning references to documents that are conceptually related to the content identified as the initial reference; computer servicesproviding temporary use of on-line non-downloadable computer software used to develop computer programs for managing multimedia contentcustomer serviceon-line publishing and electronic commerce; computer servicesproviding temporary use of on-line non-downloadable computer software for creatingmaintaining and updating software agents that automatically and systematically conduct searches of databasesintranets and the Internet; computer servicesproviding temporary use of on-line non-downloadable computer search engine software; computer servicesproviding temporary use of on-line non-downloadable computer software used for conducting standard text searches; computer servicesproviding temporary use of on-line non-downloadable computer programs that allow other computer programs to adapt their behavior according to a user's instructions or responses by personalizing and profiling for individual end-users the retrievalmanagementdelivery of data in knowledge managementnew mediacustomer relationship managementE-commerce computer software applications; computer servicesproviding temporary use of on-line non-downloadable computer software used to create and manage Internet and intranet portal sites; computer servicesproviding temporary use of on-line non-downloadable computer software for management and processing of electronic commerce transactions; computer servicesproviding temporary use of on-line non-downloadable computer software used to retrieve information about current eventsbusinesssports from databasesInternetintranets and other computer networks and transmitting the same via computer data networksmobile telephonespersonal digital assistants and other portable digital communication devices; computer servicesproviding temporary use of on-line non-downloadable computer software for e-mail management; computer servicesproviding temporary use of on-line non-downloadable computer software that alerts users of computer networks to the existence of and contact information for other users with common interests; computer servicesproviding temporary use of on-line non-downloadable computer software for data analysis; computer consultation; computer software design for others; maintenance of computer software and programs for others; installation of computer software and programs for others; rental of computer software; computer software design services and consulting services in the fields of knowledge managementnew mediae-commerce computer software applications that provide information via the global computer information networkmobile telephonespersonal digital assistants and portable digital communication devices; computer services for concept matchingsearching for data on computer networksintranets and the Internet and identifying conceptually related documents available on computer networksintranets and the Internet; computer servicescreatingupdatingmaintaining and providing temporary use of on-line non-downloadable software used to createupdate and maintain computer software agents that conduct user-specified ten searches on an automatic and systematic basis; computer servicesdesigningmaintaining and updating computer software used to navigate the Internet and conduct searches on websites; website design and hosting services for others; database searching services for others; providing designdevelopmentcustomizationimplementation and maintenance services in respect of knowledge managementnew mediaE-commerceon-line publishinge-mail routingbusiness intelligenceenterprise information portalscustomer relationship and document management software