Classe 9
Pre-recorded and customised computer software related to complete visa, passport and travel documents administration, onward forwarding of documents and payments related to visa applications, collections of mathematical and statistical data and production of customised reports, organisation and tracking of visa documents, the issuance of an electronic visa through a website with extensive links to global websites of various embassies, the scanning of various documents and connecting with a database, providing bar codes for passport information, onward forwarding of scanned documents and optical character recognitionmagnetically encoded identification document, namely, blank passports and visas for issuance by government agenciescomputer software enabling online payment services and transactionscomputer software for the compilation and generating of statistical and mathematical information relating to online payment transactioncomputer software for use by staff in a call centre, to assist staff in answering telephone enquiries on visa application matterscomputer software used for websites on visa information and application and for the tracking of the visa application status and visa documentscomputer software enabling the user to schedule appointments and interviews on an online databasecustomer relationship management software for effective query management and documentationcustomer interaction recording, monitoring and storage software
Classe 16
Non-magnetically encoded identification document, namely, blank passports and visas for issuance by government agenciesguide books and booklets featuring travel information, visa facilitation, passport and travel documents administrationtravel and tour guide booksinstructional and teaching materials (except apparatus)printed matterprinted formswriting instruments, writing pads, folders for papers, folders (stationery)books, catalogues, brochures, newsletters, leaflets, booklets, periodicals, journals, calendars, maps and atlasesposters and post cardslabels, stickers, greeting cards, yearbooks and planners, diaries, printed timetables, diagrams and plansoffice stationerytelephone, facsimile, e-mail and website directoriesphotographs, material for packagingpacking paperprinted advertising boards of paper or cardboardbarcode labelsprinted certificates
Classe 38
Communication by computer terminalscomputer aided transmission of messages and imagescommunications by fibre optic networkselectronic mail servicesfacsimile transmissioncommunications by telephonecommunications by cellular phonesteleconferencing servicesshort message servicesproviding access to databasesproviding user access to a global computer networkproviding online facilities for real-time interactiontransmission of messages, documents, data, images, audio and videovoice mail serviceswireless broadcasting