Classe 38
Telecommunication services in the nature of providing telephone services with various telephone features, namely, a dedicated toll-free number, voicemail, multiple mailbox extensions, telephone message notification, detailed call reports, call waiting, call identification, call forwarding and message waitingvoicemail servicestelecommunication services featuring provision of advanced calling features, namely, changing one's caller ID, recording calls, changing the sound of one's voice over the phone and straight-to-voicemail callscall recording servicesinternational telephone servicesproviding telephone conferencing servicestelecommunication services in the nature of providing telephone features, namely, call waiting, call identification, call forwarding and message waitingtelecommunications routing and junction servicesautomated telephone voice message services
Classe 42
Providing online non-downloadable cloud computing software for contact center managementsoftware as a service (SaaS) for contact center managementcustomization and implementation of computer software for contact center managementconsulting services in the field of design and customization of software for contact center managementapplication service provider featuring solutions software for use in providing customer experience management, and for use in providing contact center communications, operations and management, and for use in providing contact center and telecommunications functionality, namely, functionality for interactive voice response systems, routing, recording, reporting, conferencing, synchronization, transfers, and interactive transaction processing systemplatform as a service (PaaS) featuring computer software platforms for contact center management