Classe 9
Downloadable computer software for automating customer relationship management, customer service, customer support and customer inquiry responses, product troubleshooting, and routing support requests to live respondersdownloadable computer software, enabled by artificial intelligence and machine learning, for responding to and automating customer relationship management, customer service, customer support, customer inquiry responses and product troubleshooting and routing support requests to live respondersdownloadable computer software for reviewing, storing, analyzing, monitoring and reporting on digital support interactions with customersdownloadable computer software for use in messaging in the fields of customer relationship management, customer service, and customer supportcomputer software for use in customer relationship managementcomputer software for use in identifying and providing information regarding expert business consultants and facilitating the exchange of information between such consultants and consumers
Classe 42
Platform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring software for automating customer relationship management, customer service, customer support and customer inquiry responses, product troubleshooting, and routing support requests to live respondersplatform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring computer software, enabled by artificial intelligence and machine learning, for responding to and automating customer relationship management, customer service, customer support, customer inquiry responses, and product troubleshootingplatform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring computer software for reviewing, storing, analyzing, monitoring and reporting on digital support interactions with customerscomputer services, namely, providing a platform as a service (PAAS) featuring computer software for expert consultants and third party business customers to network and to facilitate the exchange of information regarding product and service selection and customer support and service needs, and advice and assistance in regarding the foregoing selection, service and support needsproviding search engines for obtaining information requested by users on a global computer networksoftware as a service (SAAS) in the field of customer relationship management and customer service supportproviding temporary use of online non-downloadable software to store, manage, analyze and report data in the field of customer service and support